Martins Hi-Fi
Martins HiFi is a home audio store located in Norwich, England. They specialize in home cinema installations and offer a wide range of electronics for their customers. With a focus on high-quality products and exceptional customer service, Martins HiFi is the go-to destination for all your home audio needs.
Introduction to Martins HiFi
Martins HiFi is a home audio and electronics store located in Norwich, England. The company has been in business for over 30 years and has a strong reputation for providing high-quality products and exceptional customer service. Martins HiFi is unique in that they specialize in home cinema installations, creating customized home entertainment systems that cater to the specific needs and preferences of their customers.Services & products
Martins HiFi offers a wide range of services and products to their customers. They specialize in home audio systems, offering a variety of speakers, amplifiers, turntables, and other audio equipment. In addition, they provide home cinema installations, creating custom home entertainment systems that include projectors, screens, and surround sound systems. Martins HiFi also offers a selection of electronics, including TVs, headphones, and streaming devices.Location
Martins HiFi is located on Ber Street in Norwich, a bustling area with a variety of shops, restaurants, and businesses. Customers can expect to find a mix of independent retailers and chain stores in the area. The shop is conveniently located near several public transportation options, including the Norwich Bus Station (0.4 miles), the Norwich Train Station (1.2 miles), and the Norwich Airport (4.7 miles).Benefits
Customers should choose Martins HiFi for their home audio and electronics needs because of the company's exceptional customer service and expertise in home cinema installations. The team at Martins HiFi is knowledgeable and experienced, and they work closely with their customers to create customized solutions that meet their specific needs and preferences.Good to know
Customers should be aware that Martins HiFi specializes in higher-end audio and electronics products, so their prices may be higher than those of other retailers. However, the quality of their products and services is well worth the investment.Reviews
Customers rave about Martins HiFi's exceptional customer service and expertise in home cinema installations. Many customers comment on the personalized attention they receive from the team at Martins HiFi, and the quality of the products and services they provide. Overall, customers highly recommend Martins HiFi for their home audio and electronics needs.Amenities
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online ordering -
installation service
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in-store pickup
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gift cards
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financing
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bluetooth compatibility
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wi-fi compatibility
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remote control
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multi-room audio
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home theater system
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surround sound system
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home automation system
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outdoor audio system
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audio cables
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audio connectors
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projector
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screen
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audio system
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speaker
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receiver
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blu-ray player
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cable management
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home automation
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lighting control
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acoustic treatment
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custom furniture
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wall mounting
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wiring
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networking
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home theater seating
FAQ
What brands of home audio products do you carry and are they all new or do you also sell refurbished items?
At Martins HiFi, we carry a wide range of home audio products from top brands such as Bose, Yamaha, and Sonos. We sell both new and refurbished items, depending on availability and customer preference.How long have you been installing home cinema systems?
We have been installing home cinema systems for over 20 years, and our team has extensive experience in designing and setting up high-quality audio and visual systems for our customers.What is your return policy in case I am not satisfied with the product I purchased?
We have a 30-day return policy for all of our products, including home audio and cinema systems. If you are not satisfied with your purchase, you can return it to us for a full refund or exchange, provided that the item is in its original condition and packaging.How do you handle maintenance or repairs on installed systems?
At Martins HiFi, we offer comprehensive maintenance and repair services for all of our installed systems. Our trained technicians can diagnose and fix any issues with your system, and we also provide regular maintenance checks to ensure that your system is always functioning at its best.Do you offer warranties on your home cinema installations?
Yes, we offer warranties on all of our home cinema installations, including both parts and labor. Our warranties vary depending on the specific product and installation, but we always strive to provide our customers with the best possible support and protection for their investment.Reviews
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John Bass
We felt we needed to leave a review after the exceptional service we received from the team at Martins Hi-Fi. Having purchased a Denon AV receiver , into a 18 months of ownership we started to experience some problems. From our initial contact with Martins the service was exceptional. Unfortunately the problem wasn’t able to be fixed upon sending the unit back to Denon to repair. The issues were difficult to diagnose and the team at Martins offered a replacement unit which was gratefully accepted. We can’t express our thanks enough for the help we received throughout this problem. Would highly recommend Martins to anyone!
15-05-2023
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Keith Camish
Spoke to Steve Forrest at Norwich who guided through my options very helpful and reassuring manner. Purchased Rega 6 in White and followed by the Rega Elex mk 4 Amp because of my digital needs. The installation was followed up a short period after by Kevin whose audio knowledge advice and help went way above and beyond . This completed an easy purchase for me my Hi Fi sounds wonderful. Big thanks to Kevin and Steve of Martins Norwich
08-05-2023
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Dan
My Father purchased a Linn turntable from Martins. The advice and service were both first class from start to finish and they followed up with a courtesy call a few weeks later to check he was happy. Excellent.
29-04-2023
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Chris Watts
I’ve bought hi-fi from Martin’s in Norwich for over 40 years. Staff have come and gone but have always been extremely knowledgeable, I can’t rate them highly enough.
29-04-2023
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mark warrington
28-02-2023
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jean-christophe louineau
What a fantastic experience, the staff couldn't be more helpful, going the extra mile. Thank you so much Jack.
29-10-2022
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Len Hobson
Just had a CCTV system installed by Martin's HiFi, following on from the installation by them of a hifi system. All excellently executed...from presales guided choices, order processing, installation and then complete satisfaction with end results. I will be back!
29-06-2022
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DAVID ANGEL
Jack at Martin's Hi-Fi was really helpful to us. We were very unfamiliar with these new technologies, but Jack guided us through and recommended an ideal system for our needs. An hour after delivery we were listening to a beautiful and delicate delicate sound. The whole process could not have been better.
29-05-2022
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Mike Tipper
Wow! Talk about an Aladdins cave of lovely shiny hifi and AV stuff. But it wasn't the products that blew me away but the customer experience I enjoyed with Marcus the GM (not forgetting Kevin the techmiester) What Marcus doesn't know about these areas is probably not worth knowing and at the end of it I walked away with a Naim streaming system that I can't stop listening to. The sonic experience is just mind blowing. I enjoyed myself so much I went back for a second helping the next day and I've even purchased a property nearby so that I can justify future visits to what is a very splendid operation.
29-05-2022
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Steve Bach
I have recently completed the purchase of a home cinema and Hi Fi system from Martins. It’s the second time I have dealt with Marcus and the team and on both occasions have been entirely satisfied. Knowledgeable, courteous, and very friendly. Top marks guys.
29-05-2022
