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Airlines

Martini Travel

Martini Travel is a company based in Birmingham, England that specializes in airlines, transportation, and shipping. They provide reliable and efficient services to their clients, ensuring that their travel needs are met with the utmost care and attention. Martini Travel is dedicated to providing top-notch customer service and ensuring that their clients have a seamless travel experience.

Introduction to Martini Travel

Martini Travel is a travel agency based in Birmingham, England that has been operating for over 10 years. The company was founded by a group of passionate travel experts who wanted to provide unique and personalized travel experiences to their customers. What sets Martini Travel apart from other travel agencies is their focus on creating customized travel packages tailored to the specific needs and desires of each customer.

Services & Products

Martini Travel offers a wide range of travel services including flight bookings, hotel reservations, car rentals, and travel insurance. Customers can also choose from various travel packages that include tours, activities, and other experiences. Martini Travel works with major airlines and travel providers to ensure that customers receive the best deals and rates for their travel needs.

Location

The Martini Travel office is located in Wheatley Grange, Coleshill, Birmingham, which is a bustling suburb with a mix of residential and commercial areas. The surrounding area is home to many businesses, restaurants, and shops, providing customers with plenty of options for dining and entertainment. The nearest public transportation options include Coleshill Parkway Station (1.5 miles), Water Orton Station (3 miles), and Birmingham Airport (6 miles).

Benefits

Customers should choose Martini Travel because of their commitment to providing personalized and high-quality travel experiences. The company's experienced travel experts work closely with customers to understand their unique travel needs and preferences, creating customized travel packages that exceed expectations. Additionally, Martini Travel's partnerships with major airlines and travel providers allow them to offer competitive prices and exclusive deals.

Good to know

Customers should be aware that Martini Travel does not offer 24/7 customer service, but they do have a dedicated team available during business hours to assist with any travel-related issues or questions.

Reviews

Customers have praised Martini Travel for their exceptional customer service, attention to detail, and personalized travel experiences. Many customers have noted that they will continue to use Martini Travel for all of their future travel needs.

Amenities

  • amenity
    on-time departure
  • amenity
    baggage allowance

FAQ

What is your policy regarding flight cancellations and refunds?

At Martini Travel, we understand that sometimes travel plans change unexpectedly. We have a policy in place that allows customers to cancel their flights and receive a refund, however, the amount refunded may vary based on the type of ticket purchased. It is important to review the terms and conditions of your ticket to understand the cancellation policy.

How do you accommodate customers with special needs or requests?

We strive to provide excellent customer service to all of our passengers, including those with special needs or requests. We offer a range of services to accommodate customers with disabilities, including wheelchair assistance and special seating arrangements. Customers can also inform us of any dietary requirements or other special requests when booking their flight.

What amenities and services do you offer on board?

We offer a variety of amenities and services to make your flight as comfortable and enjoyable as possible. Depending on the length of the flight, we may offer meals or snacks, as well as complimentary beverages. We also provide in-flight entertainment, such as movies and music, and Wi-Fi access may be available for purchase.

What is your policy on baggage allowances and fees?

Our policy on baggage allowances and fees varies based on the type of ticket purchased and the destination. It is important to review the terms and conditions of your ticket to understand the baggage policy. In general, we allow a certain amount of carry-on and checked baggage per passenger, with additional fees for excess baggage.

How do you ensure the safety and security of your passengers?

At Martini Travel, safety and security are our top priorities. We adhere to strict safety protocols and regulations set forth by aviation authorities. Our pilots and crew members receive regular training to ensure they are prepared to handle any situation that may arise. We also implement security measures to protect our passengers and their belongings, such as baggage screening and passenger identification checks.

Reviews

  • Michael Flynn

    27-05-2022
  • Seán Barry

    Always an excellent, reliable service from the guys at Martini, used on many occasions for business & pleasure. Comfortable & clean vehicles with drivers always on time, polite & professional with nothing too much trouble. Highly recommend.

    27-05-2021