Marshmallow
Marshmallow is an insurance company based in London, England. They specialize in providing auto and home insurance policies through their agencies. Marshmallow is committed to providing their customers with reliable and affordable insurance options. Their team of experts is dedicated to helping clients find the right coverage for their specific needs. With Marshmallow, customers can have peace of mind knowing they are protected by a trusted insurance provider.
Introduction to Marshmallow
Marshmallow is an insurance company based in London, England. The company was founded in 2017 by two brothers, Oliver and Alexander Kent-Braham, with the mission of making insurance more accessible and affordable for everyone. Marshmallow prides itself on using advanced technology to provide a better customer experience and to offer personalized insurance policies to its customers.Services & products
Marshmallow offers auto and home insurance policies to customers in the UK. They use advanced algorithms to assess risk and offer customized policies to each customer. Marshmallow's policies are designed to be affordable and easy to understand, with no hidden fees or charges. Customers can manage their policies using Marshmallow's user-friendly app or website.Location
Marshmallow's office is located on City Road in London, a bustling area with a mix of residential and commercial buildings. The area is home to many startups and tech companies, as well as restaurants, bars, and shops. The closest public transportation options to Marshmallow's office are Old Street Station (0.2 miles), Moorgate Station (0.5 miles), and Liverpool Street Station (0.8 miles).Benefits
Customers should choose Marshmallow for their insurance needs because of the company's commitment to using technology to offer affordable and personalized policies. Marshmallow's policies are designed to be easy to understand, with no hidden fees or charges. Customers can manage their policies using the company's user-friendly app or website.Good to know
Customers should be aware that Marshmallow is a relatively new company, having been founded in 2017. However, the company has received positive reviews from customers and has quickly established itself as a leading insurance provider in the UK.Reviews
Customers have praised Marshmallow for their affordable and personalized insurance policies, as well as their user-friendly app and website. Many customers have also noted the excellent customer service provided by Marshmallow's staff. Overall, customers seem to be very satisfied with their experience with Marshmallow.Amenities
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online quotes -
free consultations
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multi-policy discounts
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discounts for good drivers
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low-cost coverage
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flexible payment options
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mobile app
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online account management
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comprehensive coverage
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collision coverage
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liability coverage
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comprehensive cover
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third-party cover
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no claims bonus protection
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multi-car discounts
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free quote
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online payment
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online application
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discounts
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claims assistance
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customized coverage
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home insurance
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car insurance
FAQ
What types of insurance do you offer?
We offer both auto and home insurance policies.Can you provide a quote for my specific home and needs?
Yes, we can provide a quote tailored to your specific home and needs. Simply provide us with the necessary information and we'll be happy to assist you.Are there any discounts available for safe driving or multiple vehicles?
Yes, we offer discounts for safe driving and for insuring multiple vehicles. Contact us to learn more about our discounts.Do you offer any discounts on home insurance, such as for bundling with other policies or for having safety features in my home?
Yes, we offer discounts for bundling home insurance with other policies and for having safety features in your home. Contact us to learn more about our discounts.What types of coverage options does your auto insurance agency offer?
We offer a range of coverage options for auto insurance, including liability, collision, and comprehensive coverage. Contact us to learn more about our coverage options.Reviews
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Paul Somerfield
Please stay away from them. The worst of the worse. You cannot speak to anyone, accountability is almost zero. If you are unfortunate enough to have an accident believe me these guys will make things 100 times worse. Don't expect them to chase anything because they absolutely will not.
24-05-2023
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Shalom Bolu
I would not recommend first no contact number to reach a staff you can only communicate with them via email or live chat and live chat is automated they debit your money even after you cancel your policy over £200 pending with them no refund yet
23-05-2023
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joshy thomas
Number one insurance in uk best customer services
22-05-2023
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Ismail Fakhro
Toxic company, rip-off, toxic behaviour, no loyalty for customers. Couldn’t be worse
22-05-2023
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Abdul Aziz Latify
The worst company. Full of fraud. They agreed on a certain amount with me. Later in a month they took about £600 in total from my bank account without my consent. Now they’re not even willing to respond to my emails with clear reasons. Tried a many times to speak to them over the phone but they don’t at least provide their phone number. This is scam!
20-05-2023
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Mihail Bucataru
The worst company I ever have to deal with. They leave you uncover just on the road. Customer service is totally "moon landed" All you receive from them a big really sorry!
20-05-2023
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Harvey Jones
Completely ridiculous company. Pushes everything to an app which forces you to allow access to your phone. It’s a telematics policy without disclosing it fully. To top it all off they wanted £240 a month to insure a 64 plate Vauxhall Astra even though a BMW 220D 66 plate was £110, this is due to the revolutionary system they call “pricing logic”
20-05-2023
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Zena Wooller
I had no cause to complain because I had no cause to contact them, but now my policy is about to "auto renew" at 85% higher than last year (and for no reason I can see), I cannot seem to get hold of them to cancel the auto renew. You can only contact them via online chat through the app and there appears to only be three people working so they are consistently too busy to reply. Frustratingly they also only take payment by continuous card authority (Apple Pay in my case) so there's not even a direct debit to cancel. However, I did get through to someone who was very helpful and didn't push me to take up the renewal. It's a shame because I had no problems with them throughout this last year.
20-05-2023
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papa Ji
Please stay away from these Hidden term in their policies and they don’t reply on chat there is no contact number u can’t even talk to these
20-05-2023
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Wasim Asghar
Poor service
06-05-2023
