Marshall Volkswagen Tunbridge Wells
Marshall Volkswagen Tunbridge Wells is a reputable car dealership located in Tunbridge Wells, England. They specialize in selling Audi cars and are known for their exceptional customer service. In addition to being an Audi dealer, they also offer services such as auto brokering, auto markets, and DIY auto shops. They have a team of experts who can assist customers with their driveshaft needs and race car purchases. Marshall Volkswagen Tunbridge Wells also offers a wide range of cars, boats, and motorcycles, as well as machinery and equipment. Their commitment to providing quality products and services has made them a trusted name in the industry.
Introduction to Marshall Volkswagen Tunbridge Wells
Marshall Volkswagen Tunbridge Wells is a car dealership that specializes in Volkswagen vehicles. The company has been in business for many years and has a well-established reputation for providing high-quality cars and excellent customer service. What makes this company unique is its team of knowledgeable and experienced staff who are passionate about Volkswagen cars and providing customers with the best possible experience.Services & Products
Marshall Volkswagen Tunbridge Wells offers a wide range of services, including new and used car sales, financing and leasing options, and car servicing and repairs. Customers can buy Volkswagen cars, as well as other makes and models. The company also offers a selection of parts and accessories for Volkswagen vehicles.Location
Marshall Volkswagen Tunbridge Wells is located in Tunbridge Wells, a town in the county of Kent, England. The area is known for its picturesque countryside, historic buildings, and vibrant cultural scene. In the surrounding area, customers can expect to find a variety of businesses, including shops, restaurants, and cafes. The dealership is conveniently located near public transportation options, including the Tunbridge Wells railway station, which is just over a mile away.Benefits
Customers should choose Marshall Volkswagen Tunbridge Wells because of its commitment to providing high-quality vehicles and exceptional customer service. The company's team of experts is dedicated to helping customers find the perfect car and ensuring that their experience is as seamless and stress-free as possible. Additionally, the dealership offers competitive prices and financing options, making it easy and affordable for customers to purchase a vehicle.Good to know
Customers should be aware that Marshall Volkswagen Tunbridge Wells specializes in Volkswagen cars, but also offers other makes and models. The dealership is open seven days a week and offers online sales and financing options for added convenience.Reviews
Customers have praised Marshall Volkswagen Tunbridge Wells for its friendly and knowledgeable staff, excellent selection of cars, and hassle-free buying experience. Many customers have also noted the dealership's commitment to customer satisfaction and willingness to go above and beyond to ensure that customers are happy with their purchase.FAQ
What is your commission rate for brokering the purchase or sale of a vehicle?
At Marshall Volkswagen Tunbridge Wells, our commission rate for brokering the purchase or sale of a vehicle varies depending on the specific situation and needs of our clients. We are happy to discuss this on a case-by-case basis to ensure that we provide the best possible service and value to our customers.What financing options do you offer for purchasing a vehicle?
We offer a variety of financing options for purchasing a vehicle, including lease agreements and financing plans. Our team can work with you to determine the best option for your budget and needs, and we strive to provide competitive rates and flexible terms.Do you offer warranties or guarantees on your vehicles?
Yes, we offer warranties and guarantees on many of our vehicles. Our team can provide specific details on the coverage and terms of these warranties, and we encourage all of our customers to take advantage of this added protection for their peace of mind.What materials do you use to construct your driveshafts?
As a Volkswagen dealership, we use high-quality materials and components to construct our driveshafts. These components are designed to meet or exceed industry standards for performance and durability, ensuring that our customers can rely on their vehicles for years to come.Can you provide references or testimonials from previous customers who have purchased from your dealership?
Absolutely. We are proud of the relationships we have built with our customers over the years, and we are happy to provide references or testimonials from previous customers who have purchased from our dealership. Please contact us directly to request this information.Reviews
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Isaac Lau
Got the approval used car 3months ago from Tunbridge well,start from day one front ACC sensor with warning on dash board,your team promised will fix however no one contact me back even I request service via official website,fantastic sale service but no one will follow up
18-05-2023
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Simon Norton
Did a good job in servicing our Polo. Service Advisor Jemma was well organised, friendly and helpful.
18-05-2023
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Michael Collins
It would be a zero star if I could they have had my car in for nearly 6 months now and it went in on the 19th of December 2022 I have had no update calls and I have to chase them every time I need an answer. I think the customer service is dreadful and would highly reccomend not using this dealership. I won't be using them again for sure
18-05-2023
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Pauline Barker
Immediate greeting on entering building. Ascertain what you need. Offered a.comfy chair and coffee.if u have to wait for appropriate rep
18-05-2023
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LC Lai
I had booked the service via online but they told me that the booking was not confirmed and had to rebook me again face to face when I arrived. However, I didn't hear any response from them before the booking. Don't trust and rely on their online service and it's useless.
18-04-2023
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Mark M
Friendly helpful staff
18-04-2023
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Ralph Swinden
Fairly good. Will probably use them again
18-03-2023
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David Newby
Based on my experiences with Marshall VW Tunbridge Wells, during the first 20 months that I owned my Tiguan, I would recommend that anyone thinking of purchasing a car from them thinks twice and looks for a non-Marshall Motor Group dealer. I had two faults which I estimate lasted for 65 weeks of the first 84 weeks of ownership. The 2nd fault, an intermittent noise, took 10 months to get fixed, and that was only because, eventually, with the help of VW Customer Services, I took it to the VW Dealer in Sevenoaks (different franchise) who diagnosed the fault and fixed it in next to no time. Through my persistence, I got to speak with the VW Franchise Director at Marshall Group, and whilst he apologised, (something that Marshall Tun Wells never did) and accepted that their performance and decision making had been poor, he didn’t feel that any compensation was appropriate, despite their 10 months of inaction and inability to fix the problem and the massive inconvenience and frustration caused to me. All that was offered was the cheap and hollow gesture of possible future discounts on servicing costs – something unlikely to happen as I don’t intend to visit them again! He even likened the scenario to that of a doctor unable to diagnose a medical problem and where a patient wouldn’t expect any compensation. Conveniently he overlooked the £30,000 that I had paid for the car. It’s your decision.
18-03-2023
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Phil Tennant
Very efficient. Full service and MOT carried out without fuss and on schedule.
18-03-2023
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Toby Smith
Thanks to Fern, Dustin, Jonathan, and the rest of the Marshalls team for looking after me and my Golf R during routine maintenance. Once again they gladly accommodated my extra requests and turned the car around the same day. I highly recommend their fantastic service!
18-03-2023
