Marshall Street Spa and Leisure Centre
Marshall Street Spa and Leisure Centre is a premier destination in London, England for those seeking relaxation, fitness, and fun. With a range of services including day spas, facial spas, fitness centers, indoor and outdoor swimming pools, saunas, and more, Marshall Street Spa and Leisure Centre has something for everyone. Additionally, the centre offers pool cleaning services and acrobatic diving pools. Whether you're looking to unwind or stay active, Marshall Street Spa and Leisure Centre is the perfect place to do so.
Introduction to Marshall Street Spa and Leisure Centre
Marshall Street Spa and Leisure Centre is a luxurious beauty and wellness establishment located in the heart of London. The company has a rich history of providing exceptional services to its clients, with a focus on relaxation, fitness, and overall well-being. What makes Marshall Street Spa and Leisure Centre unique is its state-of-the-art facilities, including indoor and outdoor swimming pools, saunas, and acrobatic diving pools, and its commitment to providing exceptional customer service.Services & products
Marshall Street Spa and Leisure Centre offers a wide range of services designed to help clients feel their best. These services include day spas, facial spas, fitness centers, sauna stores, and spa & health clubs. Clients can also take advantage of the company's pool cleaning services and enjoy the use of its public swimming pools, both indoor and outdoor.Location
The Marshall Street Spa and Leisure Centre is located in the heart of London's bustling West End. The area is known for its high-end shopping and dining options, as well as its thriving arts and cultural scene. The company is easily accessible via public transportation, with the nearest tube stations being Oxford Circus, Piccadilly Circus, and Tottenham Court Road.Benefits
Customers should choose Marshall Street Spa and Leisure Centre for its exceptional facilities, expert staff, and commitment to customer service. The company offers a wide range of services designed to help clients relax, unwind, and feel their best. With state-of-the-art facilities and a focus on overall well-being, clients can be sure they are receiving the best possible care.Good to know
Customers should be aware that Marshall Street Spa and Leisure Centre is a popular destination and may require advanced booking for certain services. The company also offers gift certificates, making it the perfect gift for a loved one.Reviews
Customers have raved about the facilities and services at Marshall Street Spa and Leisure Centre, with many saying it is the best spa and leisure centre they have ever visited. Clients have praised the expert staff, state-of-the-art facilities, and overall atmosphere of relaxation and well-being.FAQ
Can I customize the sauna to fit my space and needs?
Yes, we offer customized sauna options to fit your individual needs and space requirements. Our team will work with you to create a sauna that meets your specifications and fits perfectly in your space.How experienced are your therapists and trainers?
Our therapists and trainers are highly experienced and trained professionals who are dedicated to providing top-quality services to our clients. We only hire the most qualified and skilled individuals to ensure that our clients receive the best possible care.How do you ensure the pool is safe and clean for use?
We have a rigorous cleaning and maintenance schedule in place to ensure that our pool is always safe and clean for use. Our staff regularly monitors and tests the pool's water quality, and we use the most effective and environmentally friendly cleaning products available.Can you provide references or testimonials from previous clients?
Yes, we have many satisfied clients who have provided testimonials and references for us. Please contact us and we would be happy to provide you with this information.Do you offer personal training or group fitness classes?
Yes, we offer both personal training and group fitness classes. Our experienced trainers and instructors will work with you to create a personalized fitness plan that meets your individual needs and goals. We offer a variety of classes, including yoga, Pilates, and strength training, among others.Reviews
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Valeria
Very disappointed! Customer service is below normal
20-05-2023
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Annie Blooms
A disappointment as each time l go there, the ladies changing room is rather dirty even though they claim they get it cleaned and even the room for other activities. I stopped being a member for a number of reasons.
13-05-2023
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Bandora Etrog
Hidden gem. A real haven in the madness.
06-05-2023
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Madison Lenhart
cool history and easy to book
27-04-2023
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Michael Graham
Great pool in heart of city Great staff Love it here
27-04-2023
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Aaron Minto
Soho's best kept secret
27-04-2023
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shurab shurab
27-04-2023
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Pete London
Membership costs have recently gone up as the centre became a “Platinum” one. It used to be £300-£400 for an annual membership that included the whole centre and the spa. It’s now £400pa for the basic membership and £500pa if you want the spa. Most other Everyone Active Westminster centres remain at £300pa. Sadly I can’t identify any improvements flowing from this now being a Platinum centre. The spa was closed for 2 years because of Covid and reopened with great fanfare in mid-2022, having been refurbished. The good news is the two saunas and steam room now work almost all of the time. The bad news is that the floors were re-tiled so poorly water pools everywhere, creating a significant slipping hazard. The solution has been to put down flimsy mats which haven’t resolved the problem. This is a serious accident waiting to happen. The spa also has a strange timetable now, closing at random times on weekdays for “cleaning” and for most of Saturday for no obvious reason. The changing rooms are kept quite clean, which is positive. Sadly some of the lockers are missing hangers in them, which are never replaced despite complaints. The gym showers are either super hot, cold and/or have no water pressure. This has been an ongoing issues for years which no one seems to be able to repair. The dry-side changing rooms also only have one toilet, which is often out of use. Any sort of repair seems to take at least 2-3 weeks, including basic ones like swapping a tap out. The pool used to be split into three wide lanes, which allowed for easy overtaking and minimal pool rage. It’s now split into four very narrow ones, making overtaking impossible… The water is also quite cold so you will be swimming at a pace to keep warm! The gym is in decent shape and, when reported, machines to tend to get fixed reasonably promptly. Sadly no deep cleaning ever takes place and there’s dumbbells missing. There has also been a leak into the membership area near reception for months, again with seemingly no plans to resolve it other than a bucket. Edit 1 April 2023: service and facilities have gone downhill since the centre became a platinum one and started charging more. There has been no soap in any dispensers for two weeks. Today there was no tissue in any male toilet. There has been a discarded bandage on the floor of the steam room for six days now. As the only male cleaner has been away all week, no actual cleaning has taken place for a week. Embarrassing.
27-04-2023
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Abdur Rehman
27-04-2023
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Alejandro Flores
Great staff, very friendly and helpful and lovely building / swimming pool! Four different lanes (two slow, a medium and a fast) which made it very beginner friendly
27-04-2023
