Marshall Land Rover Newbury
Marshall Land Rover Newbury is a renowned dealership located in Thatcham, England. They specialize in providing top-quality Land Rover vehicles to their customers. In addition to Land Rover, they also offer a range of other vehicles including Smart cars, boats, and motorcycles. The dealership is also known for its financial services, making it easier for customers to purchase their dream vehicles. Marshall Land Rover Newbury is a trusted name in the industry and is recognized as one of the top diamond dealers in the UK.
Introduction to Marshall Land Rover Newbury
Marshall Land Rover Newbury is a well-established company that specializes in selling luxury Land Rover vehicles. The company has been operating since 1909, with a long history of providing quality services to its customers. The purpose of the company is to offer a unique and personalized experience to customers who are looking for high-end vehicles. What makes this company unique is its dedication to customer satisfaction, with a team of knowledgeable staff who are passionate about the Land Rover brand.Services & products
Marshall Land Rover Newbury offers a wide range of services and products, including sales of new and used Land Rover vehicles, as well as financing, leasing, and servicing options. The company also provides a range of financial services, including insurance, warranties, and maintenance plans. Additionally, customers can purchase accessories and parts for their Land Rovers from the company.Location
Marshall Land Rover Newbury is located in the Greenham Business Park in Thatcham, England. The area is known for its industrial and commercial businesses, with a variety of shops, restaurants, and cafes nearby. Public transportation options include the Newbury Racecourse train station, which is 4 miles away from the dealership, and the Thatcham train station, which is 2 miles away. The closest bus stop is Greenham Park, which is 0.5 miles away.Benefits
Customers should choose Marshall Land Rover Newbury because of the company's commitment to quality, customer service, and expertise in the Land Rover brand. The company offers a personalized experience to each customer, with a team of knowledgeable staff who can provide guidance and advice on the best Land Rover for their needs. The company also offers financing and servicing options, making it easy for customers to get the most out of their Land Rover purchase.Good to know
Customers should be aware that Marshall Land Rover Newbury specializes in Land Rover vehicles, and may not offer other brands of cars. Additionally, the company may have limited availability of certain Land Rover models, depending on demand.Reviews
Customers have praised Marshall Land Rover Newbury for its excellent customer service and knowledgeable staff. Many customers have commented on the personalized experience they received, with staff taking the time to understand their needs and provide tailored recommendations. Some customers have noted that the dealership can be busy at times, but overall, the reviews are overwhelmingly positive.FAQ
What is the company's policy on conflict diamonds and are they certified by the Kimberley Process?
We only sell diamonds that are certified by the Kimberley Process and we have a strict policy against conflict diamonds. We believe in ethical sourcing and responsible business practices.Does the company offer appraisals and certifications for their diamonds?
Yes, we offer appraisals and certifications for all of our diamonds. Our certified gemologists provide detailed documentation of the quality and value of each diamond.What types of cars, boats, or motorcycles do you specialize in selling?
We specialize in selling Land Rover vehicles. We offer a wide range of new and pre-owned Land Rovers, as well as a selection of other luxury vehicles.Do you offer warranties on the vehicles you sell? If so, what type of warranty and for how long?
Yes, we offer extended warranties on all of our vehicles. Our warranties vary depending on the make and model of the vehicle, but they typically cover major components and last for several years.Can you provide a vehicle history report for a pre-owned Land Rover?
Yes, we provide vehicle history reports for all of our pre-owned Land Rovers. These reports include information about the vehicle's previous owners, accident history, and maintenance records, among other things.Reviews
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JUNCTION AUTOPARK
call to purchase a land rover defender asked the question numerous times is the VAT inclusive. The sales lady said yes I then had a think about it. I called her back asking the same question was the VAT included .the lady said yes I paid a £1000 deposit .Then I got a call call back saying the VAT was not inclusive by the manager and that he would give me my £1000 back .Three weeks later still chasing my £1000 VERY DISAPPOINTED
22-05-2023
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Alistair Guy
A very good and professional service, thank you and see you soon
29-04-2023
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Jujhar Khaira
I wanted to update my Ranger Rover vogue today and had an appointment with my wife to test drive the new Defender and the new Ranger Rover vogue. Not only did the receptionist not acknowledge us when we walked in and continued with her phone call. The first sales man was on the phone so we walked to the second salesman and he put his head down and picked up his phone with out even a smile. After waiting and looking at the cars I was informed that the sales man we had an appointment with wasn't even in. We were so disappointed today because my wife wanted to order her new car for her birthday.
29-03-2023
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Neil Mcsparron
Professional and helpful staff and a positive attitude during the purchasing process.
29-03-2023
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David Wren
Totally useless company, nearly impossible to get through on the phone, I had to email the general manager just to get a response, (he was very apologetic and understands they have a serious issue), save wasting your time, just ring Jardine group in Reading to deal with professionals from the outset.
29-03-2023
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Steven Bell
We bought a used Range Rover Evoque from this company for £30k. After 5 weeks use the rear brakes failed due to excessive corrosion. The car was taken to, and repaired by Sytner Landrover Northampton who said the corrosion was excessive and must have been there when the car was sold. We spoke to Marshall’s expecting them to sort this problem out and we were told, despite the fact we had only recently bought the car from them and even though we had bought the service pack, that they would not pay for the £600+ repair. After prolonged discussions we were offered £150 towards the cost of repair. They would not even speak to Sytner in fact they said Sytner would say the corrosion was excess they wanted the work to repair our car. For a premium brand this level of customer service is simply not acceptable, simply awful. Needless to say we won’t be using Marshall’s or buying another Ranger Rover again
28-02-2023
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Charlotte Sharples
Sold me a faulty approved used vehicle (3 years old) - faults developed within first month and I’ve been back over 6 times in the past year with some major repairs. Refused to accept the car back, currently awaiting financial ombudsman assessment. When asked to cover any repair costs within 12 months - called an unreasonable person by Head of Sales. I would advise to AVOID AT ALL COSTS!
28-02-2023
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Gilda Veloso
29-01-2023
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neill stacey
This is a nice show room. They ha e a good selection of cars. They agent and his manager were helpful and friendly. Was a good experience. We normally go to lexus and I would say they are knocking at the door in terms of approach to customers. A well done from us. We will see Chris again
29-01-2023
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Lee Sharkey
I bought my Land Rover defender from Marshall Newbury around two weeks ago. After a week I got a call from Sidney Vigo asking would I kindly leave feedback. I replied yes of course I would leave feedback has I was delighted with my vehicle. He then went on to say if I left a five star review on my experience. And also a five star review about the test drive that I did not have but if I could say that I did. Then he would be able to give me a £300 cash back for doing so. But upon doing this he sent it to my dad’s email address who also purchased a vehicle 12 months ago. When I told him that I had not received it he said that they could not resend it. But I did get the email regarding the details for the cash back asking for my account details. I guess that’s how they get their 5 star reviews by offering cash back incentives for them. I still have the email stating this but not sure who to pass it on to yet. Can anyone help thanks lee.
29-01-2023
