Marks Electrical
Marks Electrical is a company based in Leicester, England that specializes in providing a wide range of electrical equipment and supplies. They offer products such as ceramics, computers, ice cream equipment, radiators, washers and dryers, air conditioning units, refrigerators, and small appliances. They also provide services such as electrical repairs and installations. In addition, they cater to the needs of the building and construction industry by offering machinery and equipment. Marks Electrical is a one-stop-shop for all your electrical needs and is committed to providing quality products and services to their customers.
Introduction to Marks Electrical
Marks Electrical is a family-owned electrical appliance retailer established in 1987. It prides itself on providing high-quality electrical appliances and excellent customer service. What sets Marks Electrical apart is its extensive range of products and competitive pricing.Services & products
Marks Electrical offers a wide range of electrical appliances, including refrigerators, washing machines, dryers, air conditioners, and small kitchen appliances. It also sells electronics accessories and home theater systems.Location
Marks Electrical is located in Leicester, England, on Boston Road. The area is known for its diverse businesses, including shops, restaurants, and pubs. The nearest public transportation options are the Belgrave Road bus stop (0.1 miles), Belgrave Circle bus stop (0.2 miles), and Abbey Park Road bus stop (0.3 miles).Benefits
Customers should choose Marks Electrical for its competitive pricing, extensive range of products, and excellent customer service. The company offers same-day delivery and installation services, making it a convenient choice for those in need of immediate service.Good to know
Customers should be aware that Marks Electrical primarily sells electrical appliances and electronics, and not ceramics or ice cream equipment, despite those keywords being associated with the company.Reviews
Customers rave about the quality of service at Marks Electrical. They appreciate the helpful and friendly staff, as well as the fast and efficient delivery and installation services. Overall, customers highly recommend Marks Electrical for all their electrical appliance needs.Amenities
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delivery service -
credit card acceptance
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warranty
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technical support
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free shipping
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customization
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installation service
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maintenance
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financing options
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variety of brands
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in-store pickup
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discounts
FAQ
What brands of computer hardware and software do you carry?
We carry a variety of brands for computer hardware and software, including but not limited to Dell, HP, Lenovo, Apple, Microsoft, and Adobe.What types of materials can you print on?
As an electronics hire shop, we do not offer printing services.What is your pricing structure for your electronics hire services?
Our pricing structure for electronics hire services varies depending on the specific equipment being hired and the duration of the hire. Please contact us directly for more information on pricing.Do you offer delivery or shipping services for purchased products?
Yes, we offer both delivery and shipping services for purchased products. Delivery is available within a certain radius of our location, while shipping can be arranged for customers outside of that area.Are your products guaranteed to be of high quality and safe for use?
Yes, we take pride in providing high quality and safe products to our customers. All of our products undergo thorough testing and inspection before being made available for hire or purchase.Reviews
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Amy C
I bought a kitchen extractor fan on The Marks Electrical website. When the fan arrived, it became apparent that it was hard wired rather than plug in. This information was not mentioned on the website. I contacted Marks Electrical for a refund and they had the audacity to charge me SEVENTY POUND to return this extractor hood. Even though the mistake was theirs. I'm sure there is a case for trading standards here. They might have slightly cheaper prices, but stick to retailers with a good customer service track record. It's not worth it. AVOID
24-05-2023
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Stephen Davies
Brilliant service from Marks Electrical, 16 hours from order to delivery of a tumble dryer, lots of helpful contact and delivery emails.
23-05-2023
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Zahid Makda
22-05-2023
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Helen Breese
AVOID - we ordered a washing machine because it said free installation, went through the whole process for installation booking but didn’t receive any sort of sales receipt to say what we booked. The delivery was three hours late with no update and then we were told we hadn’t booked installation. The delivery men were extremely rude and one even lied to us about not being qualified to install and then walked out in the middle of the conversation. I will never order from this company again.
22-05-2023
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Derek Maynard
The fridge section of my fridge freezer broke, so I was after a temporary replacement and only wanted one of the tabletop fridges. Chap behind the counter was helpful. Took them a while to get it out of the warehouse but we strolled around looking at massive cookers, big TVs and fancy ovens while we waited
21-05-2023
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Dibyanshu Verma
21-05-2023
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Jaimi S
The company have their own in house delivery drivers but cannot community with them to help accommodate difficult circumstances. Inhumane system of working. Other company's I received delivery from yesterday (Avensys and AO) were able to. Booked in delivery with Amy yesterday, and explained I live an hour away from our delivery address so would not be able to be at the house to take delivery until after 10am. She said delivery is anytime between 7am and 8pm and a 2 hour time slot will be given by the evening. Asked for the 2 hour slot to be anytime after 10am so I can drop my 5 year old son to school and be there. She said it's not possible. Asked for the courier companies details so I can speak to them, she said it's their own in-house delivery drivers. Even worse. I just ordered 8 other appliances from another store that were delivered by the store's in-house delivery drivers and were able to pass on a message to schedule my delivery after 10am yesterday, which they kindly did. Amy said there was nothing she could do, a total computer says no. I was passed through to someone else, Phoebe who kindly said she can pass a note to the delivery side to ask for the delivery slot to be anytime after 10am. I did say I'd rather cancel the order if they can't accommodate this. 8.05pm received a text message to say delivery will be between 7am and 9am and their lines are now closed until 9am so I've now got my child awake at 5am to drive to the house with him to take the delivery and drive back, dropping him to school late.
20-05-2023
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Bianca Wadham
Very disappointed with the customer service. Ordered a re-packaged item that came clearly damaged on multiple sides of the oven. Reported it upon opening the “re-packaged” item a few days later (within the national 14 day guidance). Was told given it was outside 48 hours they couldn’t do anything. Ended up ordering a replacement part direct from the manufacturer and Marks electrical refused to offer to refund this. Also requested to speak to a manager more than once and this was declined. Overall incredibly disappointed and would not recommend
20-05-2023
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Chris Buckle
Great experience from start to finish. Good communication and top notch delivery crew (Ardi and Steve H). I was really impressed with how they moved a large fridge freezer through our doorways so carefully, with millimetres to spare. Will definitely be using Marks Electrical again.
20-05-2023
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Nathaniel “Nat” Roberts
20-05-2023
