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Bpo Companies

Marcus: By Goldman Sachs

Marcus by Goldman Sachs is a company located in Milton Keynes, England. They specialize in BPO services and IT & E-commerce solutions.

Introduction to Marcus By Goldman Sachs

Marcus By Goldman Sachs is a financial services company that was established in 2016. The company is a subsidiary of Goldman Sachs, one of the world's leading investment banks. Marcus By Goldman Sachs was created with the aim of providing a simpler and more transparent approach to finance. The company is unique in that it offers its customers a range of financial products and services, including savings accounts, personal loans, and credit cards, all with no fees attached.

Services & products

Marcus By Goldman Sachs offers a range of financial products and services. Customers can open a savings account with the company, which offers one of the highest interest rates on the market. They can also apply for a personal loan, with competitive rates and no hidden fees. In addition, the company offers credit cards with no annual fee and rewards for spending.

Location

Marcus By Goldman Sachs is located in Caldecotte, a business park in Milton Keynes, England. The area is home to a number of businesses, including BPO companies and IT & E-commerce firms. Customers can expect to experience a professional and efficient environment in the area. The nearest public transportation options are the Caldecotte Lake Drive bus stop, which is a 5-minute walk away, the Bletchley train station, which is a 10-minute drive away, and the Fenny Stratford train station, which is a 15-minute drive away.

Benefits

Customers should choose Marcus By Goldman Sachs because of the company's commitment to transparency and simplicity. The company offers competitive rates and no hidden fees, making it an attractive option for those looking for a straightforward approach to finance. In addition, the company's customer service is highly rated, with representatives available 24/7.

Good to know

Customers should be aware that Marcus By Goldman Sachs is an online-only bank, meaning that all transactions and interactions with the company are conducted online. In addition, the company does not offer a full range of banking services, such as checking accounts or mortgages.

Reviews

Customers have praised Marcus By Goldman Sachs for its competitive rates, transparency, and excellent customer service. Many have noted that the company's online platform is easy to use and navigate. However, some customers have expressed frustration with the lack of certain banking services, such as checking accounts. Overall, Marcus By Goldman Sachs has received positive reviews from its customers.

Amenities

  • amenity
    computer
  • amenity
    internet access
  • amenity
    printer
  • amenity
    conference room
  • amenity
    reception area
  • amenity
    office supplies
  • amenity
    parking lot
  • amenity
    security system

FAQ

What specific services do you offer as a BPO company?

As Marcus By Goldman Sachs, we offer a range of BPO services such as customer support, data entry, finance and accounting, human resources, and IT support.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have successfully completed various projects for our clients in different industries, including healthcare, finance, and e-commerce. Our previous projects include customer support, data management, and IT support, among others.

How do you ensure data security and confidentiality for your clients' sensitive information?

As a BPO company, we take data security and confidentiality very seriously. We have strict policies and procedures in place to ensure that our clients' sensitive information is kept secure and confidential. We also use the latest technology and software to safeguard data and prevent any unauthorized access.

What is your pricing structure for your BPO services?

Our pricing structure for BPO services varies depending on the specific services requested by our clients. We provide customized pricing plans to fit the needs and budget of our clients. Our pricing is transparent, and we do not charge any hidden fees.

How do you handle any potential communication barriers with offshore teams or clients?

We have a highly skilled and experienced team that is well-versed in handling communication barriers with offshore teams and clients. We use various communication channels such as email, phone, and video conferencing to ensure effective communication. We also provide training and support to our teams to ensure that they have the necessary skills to overcome any communication barriers.

Reviews

  • Jason Karnes

    Horrible Communication. Decision in two days? It’s been several weeks and cant even get a simple return phone call on my pending application.

    08-05-2023

  • Sam

    Website is down all the time - even during working hours and bank has few features - such as inform you when withdraws / deposits hit an account

    29-06-2022

  • Paul Wood

    29-05-2022

  • Rafael Scher

    29-05-2022

  • M H

    Very bad customer service. Locked up my money and would not give me access to it...took months to resolve.

    29-05-2021

  • William McLaughlin

    29-05-2020