Mantis Draycott Hotel

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Reviews

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  Julian Hill

  We had an outstanding experience, the hotel is in the perfect location that ticked all the boxes for us: close to Sloan Square, 10 minute walk to Harrods, 15 minute walk to Hyde Park, close to the tube, walking distance to great shopping and dining. The staff here were so friendly and helpful, we don't travel light and have our 2yo daughter with us on a world trip, so from the moment we arrived on the door step the staff took our very heavy bags straight up to our room. As others have mentioned the hotel is under new management and undergoing some renovations initially we were a little worried reading this, however we could not have been happier with our stay, we had an amazing room, it was very quiet and peaceful, everything worked well and even the hot water was instant! The beds were very comfortable and the staff kept the room well appointed and amenities stocked up. We ordered in some Thai food and the staff brought up plates and cutlery along with the delivery, they certainly went the extra mile to make our stay as comfortable and memorable as possible. We certainly will stay here again when we next travel the world in 12 to 24 months. Thank you!

  01-01-1970
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  Charalambos B.

  (Translated by Google) Wonderful stay, nicely decorated for the end of year celebrations, pleasant and professional welcome, Rattigan suite, pretty and spacious room with fireplace, well located, very good breakfast, luxurious and pleasant setting, only downside (small bathroom) . (Original) Merveilleux séjour, joliment décoré pour les fêtes de fin d’année, accueil agréable et professionnel, suite Rattigan ,chambre coquette et spacieuse avec cheminée, bien situé, très bon petit déjeuner, cadre luxueux et agréable, seul bémol ( salle de bain petite).

  01-01-1970
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  George Graham

  I'm extremely sad and disappointed with the management of The Draycott. My family and I have been staying at The Draycott for over 25 years (at least one trip per year) beginning when my two daughters were kids (and now adults). Every experience was always perfect, with afternoon tea, an evening glass of champagne and, of course, hot chocolate in the late evening. The staff has been and still is terrific. They watched our kids grow up! The Draycott has been our "home away from home" in London. We are booked to stay in mid-February, a reservation I made last August.Two days ago I received an email informing me that the hotel had been sold to the owners of 11 Cadogan Gardens Hotel around the corner and that the hotel: "...........will begin a series of refurbishments on the 3rd January 2023 [note: I received this email after 3/1].The hotel will be operating with altered facilities and services to normal while the works are undertaken. Houses 26 and 24 will be closed, meaning you will need to use the entrance of House 22 to enter/exit the premises. There will be a scaffolding in House 22,24 and 26. The Drawing Room, Library and Dining Room will be closed and the complementary Tea, glass of English Sparkling Wine and Hot Chocolate unavailable.Unfortunately, breakfast will be room service only and limited to a continental offering." In short, it will be a construction site and they will not be providing the quality services nor have the amenities that have historically defined The Draycott.I asked the reservationist why they had not offered to honor my reservation with comparable rooms at Number 11 (given the common ownership), especially given it's the slow season. I didn't get a satisfactory response. I asked that the manager, who's been with the hotel a long time and knows we are a longstanding and regular hotel guest, call me to discuss. I have not heard back from anyone. I would think the owners of Number 11 would be interested in keeping longstanding guests of The Draycott and I'm pretty sure they would be surprised that no one has followed up with me. Sadly, we will likely cancel our reservation at The Draycott and look for a new "home away from home" in London.

  01-01-1970
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  jerry

  We spent five days here right before Christmas. Wonderful Victoria setting - very warm and homey. Great staff and very nice breakfast - although the menu could be more varied. Fireplaces in all room provided a wonderful holiday atmosphere - as did the Attractive holiday decorations. Our room was spacious with a working fireplace (gas). Bathroom was on the small size but adequate. Amenities included tea at 3 PM, mulled wine at 6 PM, and hot chocolate at 9 PM. Will stay here again. Highly recommended. Did I mention the great location? One block from Sloane square and Pavillion Road and a 10 minute walk to Elizabeth Street in Belgravia.

  01-01-1970
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  Bunyod Umarov

  (Translated by Google) It will be (Original) Boʻladi Rooms : 5/5 | Service : 5/5 | Location : 5/5 … More

  01-01-1970
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  José Andrés Pérez

  (Translated by Google) Typical English hotel in Chelsea. Cozy and where people are taken care of. recommendable (Original) Típico hotel inglés en Chelsea. Acogedor y donde se cuida a la gente. Recomendable

  01-01-1970
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  YENOVER MEL

  Yea ver kreek not good over priced ned ue cubed uhedcfnhcncdnnxedcdnhdnchdnhchnchdndnchndnhchdynnhxdhndnuxjdxjdujxuduxjduxjudjudjuxdxjudjxdjuxdxujdxjduxudxjducdjxdxjdxjudxudxjduxjudxudjuxjeuxjuexjuejdujejduxjdjxudjxuejxuejdjeuxjeuxjexujejxuejxuejduejduejdjeudjeudjeudjueujdejdujejduejduejduejdudjxjeujxdujxuejxuejxudjxdjujduxudjxujdxudjxujdxjeuxjdjuxjuejxeuxjeuxjduxjudjxuedj7urjxurjdjrudjdd

  01-01-1970
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  Harry Bagwell

  Terrific hotel and rooms with attentive staff

  01-01-1970
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  Morena Griffanti

  01-01-1970
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  Alexandre Haddad-Delaveau

  The Mantis Draycott hotel is absolutely beautiful with its gorgeous English style. The service during my stay was great, and the afternoon tea is a nice touch. However, the room I stayed in had a broken A/C unit and one of the windows would not open, so the room was very hot at night.

  01-01-1970