Mandarin Cycles
Mandarin Cycles is a bicycle store located in Norwich, England. They specialize in selling new and used bicycles, as well as offering repair and maintenance services. Mandarin Cycles caters to sports and hobbies enthusiasts, and is a popular destination for those looking to shop for bikes and related accessories.
Introduction to Mandarin Cycles
Mandarin Cycles is a bicycle store located in Norwich, England. The company was founded with the purpose of providing high-quality bicycles and related services to cycling enthusiasts. Mandarin Cycles has been serving the community for several years and has built a reputation for being a reliable and trustworthy source for all of your cycling needs. What sets this company apart is its commitment to customer satisfaction and its knowledgeable staff who are always eager to help.Services & Products
Mandarin Cycles offers a wide range of services and products. Customers can purchase new bicycles, as well as find used bicycles in excellent condition. The shop also has a variety of accessories and gear, including helmets, locks, lights, and clothing. Mandarin Cycles also provides bike repairs and maintenance services to keep your bike in top condition.Location
The shop is located in the heart of Norwich, surrounded by other shops and businesses. The area is bustling with activity, and customers can expect to find a variety of shops and restaurants nearby. Public transportation options include the Norwich Bus Station, which is located 0.5 miles away, the Norwich train station, which is 1 mile away, and the Norwich International Airport, which is 4 miles away.Benefits
Customers should choose Mandarin Cycles because of the company's commitment to quality and customer satisfaction. The staff is knowledgeable and always willing to help customers find the right bike or accessory. The shop also offers a variety of services, including repairs and maintenance, which means customers can trust that their bike will be in good hands.Good to Know
Customers should be aware that Mandarin Cycles is closed on Sundays. Additionally, the shop can get busy during peak hours, so customers may want to plan their visit accordingly.Reviews
Customers rave about Mandarin Cycles' knowledgeable staff and the quality of the products and services offered. Many customers have praised the shop for its friendly and welcoming atmosphere. Overall, Mandarin Cycles has received high marks from satisfied customers who appreciate the company's commitment to quality and customer satisfaction.Amenities
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helmet
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bicycle rack
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lock
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repair service
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tune-up
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cycling clothing
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water bottle
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cycling shoes
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lights
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tool kit
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tire pump
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saddle bag
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bike stand
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chain lube
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multi-tool
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tire lever
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reflective tape
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spare tube
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accessories
FAQ
What types of bicycles do you carry?
We carry a wide variety of bicycles including road bikes, mountain bikes, hybrid bikes, and electric bikes. We also have bikes available for children and beginners.What is the return policy for bikes purchased from your shop?
We offer a 30-day return policy for bikes purchased from our shop. The bike must be in new condition and have all original packaging and accessories included.What is your return policy for bicycles and accessories?
We offer a 30-day return policy for bicycles and accessories purchased from our shop. They must be in new condition and have all original packaging and accessories included.Do you offer any warranties or guarantees on used bikes?
Yes, we offer a 90-day warranty on all used bikes sold in our shop. This warranty covers any defects in parts or workmanship.Do you offer financing options?
Yes, we offer financing options through our partner, Klarna. You can apply for financing online or in-store.Reviews
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Jamie Winters
I've been visiting Mandarin Cycles for a little over six months at this point and they've been nothing but respectful, well informed and expeditious. The service is frankly flawless; if you're looking for a reliable local shop to purchase or service bicycles, I could not recommend Mandarin highly enough.
25-05-2023
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Jason Incles
Great service from these guys. Needed a new rear wheel while riding the Rebellion Way. It was ready when we got to the shop and fitted in less than 15 minutes. Highly recommend.
22-05-2023
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Charlotte McIntyre
Thanks for helping me find the right bike 👍
28-02-2023
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Nicky Barnes
Just bought an e-bike on the bike to work scheme. I sort of knew what bike I wanted but it was great to be able to do test rides. Efficient and friendly service and I didn’t feel I was getting a ‘hard sell’. Great team. Thank you
29-09-2022
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sarah wilson
Recently purchased a bike through my works ‘Cycle to work’ scheme. Such a welcoming and friendly service, being new to the cycling world I did not know what bike to purchase, they went through the bikes with me explaining which would be best for cycling on the roads and down tracks/woods with the kids. I would highly recommend Mandarin cycles to my friends and colleagues. Thank you and happy cycling.
29-08-2022
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Aud Rich
Absolutely fantastic bike shop, welcoming to all. The staff know their stuff inside out and there's no pressure to buy. Although the shop is a small footprint, it's packed full of things to see. Service and repairs on site; brilliant.
29-08-2022
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Ethan Hart
I've dealt with these guys 3 times so far and each time has been great. First I bought a bike from a third party they were a dealer for, the bike was there on time and free to collect almost immediately after. They had checked out the bike to make sure all was fine and as it was an e-bike walked me through the specifics of the model when I arrived to collect. The second time was getting the inner tube switched out on said e-bike. The time I was told it was take was already a short period and when they managed to finish it early they let me know so I didn't have to wait any longer than it took them. They even straightened a bent brake lever for me despite not being asked to, which was appreciated. The third time I was looking for a new bike with some specific features and they helped me out with finding a suitable bike that they were a dealer for (presenting several options though not pressuring me into taking any of them). After doing so they kept me well updated with what was happening in regards to the bike being delivered to them and being ready for me to collect. They also presented several payment options and explained what each would require. When the bike arrived and I tried to set up finance they were really helpful, even staying a good 10+ minutes after closing as the finance people were taking a while to confirm or deny my application and they wanted to save me coming back the next day. Overall all my experiences have been positive and have no complaints to give. Amie was great on the communication front in emails, and though I didn't get their names both of the guys I met there across my visits were really helpful and friendly. If I need anything else, I'll definitely be coming back to the place. Highly recommend.
29-06-2022
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Ozzie3000
29-06-2022
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Matt Debbage
I asked them to do a horrible job no-one else was interested in doing - making some special short spokes for a 1967 Raleigh Wisp.... 15 of them. They did it in 24 hours, I've fitted them and my beloved Moped is back on the road. Thanks guys. Appreciate it!
29-05-2022
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Pat P
Excellent bike shop with friendly, knowledgeable staff. After discussing our needs we bought e bikes from them back in 2020. I didn’t test ride mine, a mistake, as when I did I didn’t enjoy it and packed it away. When I eventually got round to riding it I found it had a fault with the chain which was only noticeable whilst riding and using a low gear. Some 18 months had passed but Mandarins were excellent in liaising with Volt and very understanding of my initial reluctance to use my bike. My bike was eventually replaced and I’m looking forward to using it. Sean and Scott kept me informed throughout the process. You don’t get this service if you buy online! Thank you Mandarins.
29-05-2022