Manchester Window Factory

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Reviews

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  Ben Norcross

  Had a very good experience with MWF. Danny, Ash and Alex were prompt and knowledgeable - they stuck to the set schedule and there were no delays. The price was fair and the installers they used were quick, clean and efficient. When we had a query about the windows following the install they were rapid with their responses. Overall a painless experience and I would have no issues recommending their service to anyone. We couldn't be happier with our windows.

  25-05-2023
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  victoria nottingham

  I have bought all my windows, front door and bifold doors from Manchester window factory. There prices match the quality of the window and doors, excellent quality couldn’t fault them! It is a family run business, Alex, Danny and Ash are so helpful and their customer service is 5 stars. I had an issue and they were at my door an hour and half later to fix the problem, couldn’t ask for better service! Thank you so much for everything and I have always recommended them to friends and family and will carry on doing so as they are the best in the area! Tried to add pictures but won’t allow me, they look stunning and really made a difference on the overall look of the house.

  29-04-2023
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  Helen Turner

  Good communication throughout, sensible advice & expertise regarding selection & fitting of new front door, plus excellent standard of work & pleasant people to deal with from quote to completion. Would definitely recommend MWF to others. Thank you

  27-03-2023
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  Alexandra Cherouvim

  Very happy with the MWF's service. From first enquiry to survey, order, installation and completion. Everyone was very professional. Unlike other companies they didn't just install a window but provided a complete service including skimming, re fitting the gutter pipes and generally going the extra mile. Very pleased with the high quality result and hoping to use again. Would happily recommend this company.

  27-03-2023
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  Matthew Robinson

  Great service from start to finish. We had 15 new windows, including a large rear bi-fold, and 2 doors replaced. The installation work was as stress free as possible, and the team took a lot of care and attention with the work.

  27-03-2023
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  James Fallon

  Just wanted to say a huge thank you to Alex, Danny and the team of fitters who have recently supplied and fitted our windows for our extension. After a very stressful time dealing with another (fraudulent) window company MWF have been excellent from start to finish - we would highly recommend!

  27-03-2023
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  Thomas Scrupps

  Good communication throughout - really happy with the end product.

  27-03-2023
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  Toby

  The team were incredibly knowledgeable and helpful throughout and we’re very pleased with the final fitted product. Would definitely recommend.

  27-02-2023
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  rob alderman

  MWF were great to deal with from my initial enquiry - right through to the installation. The install was done in a morning, and my door looks fabulous, I plan to get a back door fitted by MWF too! Great job

  27-02-2023
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  Wayne Fearnley

  Pretty much everything that could have gone wrong did go wrong on my job with MWF. So after approximately a 6months wait from order to install — some of my windows turned up for install. 2 of the 3 bay windows were about 1ft shorter than they should have been, leaving me a with a huge gap and bit of wood to stop the elements for over another month in the middle of winter until new ones were made and installed. Once they were installed — the gaps between the window frame and the wood were left unsealed — I put my hand to the gap and the intense cold air was pumping into my living room, not to mention the sound issues this also caused, which I still have a lot of sound coming through still. I have since filled these gaps myself - which for the price I paid is really insane. The bathroom I asked for privacy glass, now my old window had a floral decorative patter on which I wasn't a fan of — but I could see colours and shapes through the glass (which on a south facing property was great) — this new privacy glass MWF installed stops all colour and shapes coming through, and allows only a little light - it honestly looks like the window has a blue film on it. Wish I'd have been given a sample before going with this option. I have a Gothic arch window, which I understand is a little harder to supply — this took months longer more waiting to get installed, and I was told constantly that MWF's supplier was backed up, I get it, its a supply issue, but all they could do was apologise. My bedroom window had a new architrave built around it, but the gap from the wall is massive, approx 1inch. Which when I raised, the only solution was to polyfil the gap the whole way round the window. Front door no major issues, they forgot to attach a handle I requested on first visit and the fanlight glass has a massive scratch on it. Bunch of offcuts / scrap / parts left on the side my property also. So all in all, I spent approx £14k with MWF — wasn't offered a single cent of compensation for the issues or delays. To top it all off — I recommended a friend to get a quote from MWF before all my issues, which was quoted to high. So my friend got quoted from another company for the same window I have, spent a couple grand less than me and was fully installed around 2 months before mine, after being ordered 2 months after mine. I'd avoid MWF in all honestly - which is a shame because the product looks amazing, but service, delivery and finer details massively overlooked.

  27-02-2023