Manchester Piccadilly station

FAQ

Reviews

• 

  david corner

  Manchester Piccadilly train station is a great building but it is the worst train station I have ever got a train from. A few days ago I went to buy a single train ticket to Gatley and got to the station in plenty of time, 10 minutes before the train was to leave the station. I got to one of the ticket machines to buy a ticket and this cost £2.30, got to the pay stage and it didn't accept cash, realised other ticket machines there also didn't accept cash. I thought okay well I will buy the ticket from the cashier at the ticket counter. I go to the counter and wait my turn only to be told that "We don't accept cash here there is one ticket machine in Piccadilly that accepts cash, this guy here will show you where it is" I follow another employee of Piccadilly that shows me where the cash ticket machine is, my Gatley ticket now costs £4.90, this is a 113% increase in ticket cost from a few minutes ago. I asked the employee who showed me the machine and he said it's because you are travelling within 5 minutes we are allowed to do that, he also told me that the system was updating the next day to not allow people to get tickets to trains within 15 minutes of a train departure time. This is unbelievable that this ticket pricing and travel restrictions are allowed, cash payment also needs to be made available on all ticket machines. Bring back British Rail, a company that was run for the people not for profit or to push any stupid cashless society or travel restrictions on everyone like it or not.

  26-05-2023
• 

  Benny M

  It has a good selection of shops, including m&s and Starbucks upstairs.

  24-05-2023
• 

  Benjamin Beccan

  Close to landmarks but like there is only about 1 bin in the main concourse

  20-05-2023
• 

  Ewelina Misiak

  I walked around all station including The Food Terrace and I could not find a SINGLE bin for rubbish. Finally asked polite guy in M&S for letting me us their bin over the counter when I was paying for a bottle of water. Plenty of rubbish left everywhere. Definitely not agree that the place is well organised. Also toilet was too smelly

  20-05-2023
• 

  James F Manning

  Use this train station quite a bit when I was going to UCLAN and Regents University London, spacious plenty of shops.

  27-04-2023
• 

  Shi Shi Elsie Hwang

  (Translated by Google) not sure (Original) 未去 不確定

  27-04-2023
• 

  Agnes Saint

  I have to report a serious incident what has happened at Manchester Piccadilly Railway station on the 13 th of March 2023. around 12 o'clock. We arrived from Liverpool Lime Street Station to Manchester Piccadilly station. Me and my niece showed our valid tickets to the exit staff at the railway station. There was a middle-aged, short lady who was extremely arrogant ,agressive , intimidating with us for no reason. She shouted at our face very disrespectfully. Anyway I am 59 years old lady and I am not used to this behaviour. She yelled "these tickets are not valid, you must buy new ones , otherwise I will call the police! "I told her that we have valid tickets , just we get off on the same off peak train just one hour earlier, but we asked everything if it was allowed at Liverpool station if it was acceptable or not. The controller lady (inspector) told us " it's okay but next time you have to wait that train what you have bought the ticket for! " Anyway it was the same East Midlands railway company , were the similar stops, the similar stations , similar travel time just I finished my job earlier I wanted to get the train one hour earlier. I told the lady that that I'm not willing to purchase another ticket. Why should I pay twice for the same thing? Her replied was the following" why did you come to Manchester if you don't have money? Why are you here in the UK?" -It's true I'm not British but I am a decent lady from Eu. How can she does such a thing ? How can employs such an xenophobe officer full of haterid towards others? How can employs East Midlands railways an officer such a nefarious behaviour? Finally of course we bought the tickets once more for the same train, however we had a valid ticket. She treated us like criminals. She threatened us with the police all the time, she did not let us to say a word or leave the station. And what's then if we had been sitting for one hour at the station without going exit? We just wanted to watch Manchester for one day. It wasn't a nice welcome. I think her behaviour was extremely shameful outrageous and definitely unacceptable

  27-03-2023
• 

  Feron Joanne

  My son and his friend had their train cancelled. It was the last train on a Sunday night. They were advised what to do and had to finish their long journey in a taxi paid for by the railway. Fantastic service. Thank you.

  27-03-2023
• 

  Hassan Jamal

  Great 👍

  27-02-2023
• 

  Wasim Mir

  Visited 25/01/2023 early morning around 5am luckily the Greggs on the station approach outside was open as not much was open inside apart from WH Smith’s. Not a frequent train traveller so wasn’t aware train platforms are not shown until around 15 minutes before departure. Station was clean and well lit, no need for any interaction with staff. Once on the train found seat assigned and then connected to the temperamental / patchy on board WiFi which seems to only really work when train is either travelling slowly or at a station. Train was generally clean, so overall a good experience ⭐️⭐️⭐️⭐️⭐️

  27-01-2023