Mamas & Papas Croydon
Mamas & Papas Croydon is a baby store located in Croydon, England. They offer a variety of products for babies and young children. Their shop is located in the Purley Way Centre and is easily accessible for customers. Mamas & Papas Croydon is a great option for those looking for quality baby products and a pleasant shopping experience.
Introduction to Mamas & Papas Croydon
Mamas & Papas Croydon is a baby store that was founded in 1981 by a couple who struggled to find modern baby products for their own children. The company's purpose is to provide parents with stylish and practical baby products that are both functional and aesthetically pleasing. Mamas & Papas Croydon is unique because they design and manufacture their own products, giving them complete control over the quality of their items.Services & products
Mamas & Papas Croydon offers a wide range of baby products, including strollers, car seats, furniture, clothing, and toys. They also offer a personal shopping service and a baby registry for expecting parents. Customers can find everything they need to prepare for the arrival of their new baby at Mamas & Papas Croydon.Location
Mamas & Papas Croydon is located in the Purley Way Centre in Croydon, England. The area is known for its large retail parks and shopping centers, making it a popular destination for shoppers. Customers can expect to find a variety of shops and restaurants in the area, as well as entertainment options like movie theaters and bowling alleys. The closest public transportation options are Waddon Station (1.1 miles), Ampere Way Tram Stop (1.2 miles), and Therapia Lane Tram Stop (1.3 miles).Benefits
Customers should choose Mamas & Papas Croydon because of their commitment to quality and design. They offer a wide range of products that are both stylish and practical, making them the perfect choice for fashion-conscious parents who want the best for their baby. The personal shopping service and baby registry make preparing for a new arrival stress-free and enjoyable.Good to know
Customers should be aware that Mamas & Papas Croydon is a popular destination for baby products, so it can get busy at peak times. However, the staff are knowledgeable and helpful, and they work hard to ensure that every customer has a positive experience.Reviews
Customers rave about the quality and design of the products at Mamas & Papas Croydon. They appreciate the personal shopping service and baby registry, which make preparing for a new baby easy and enjoyable. Some customers note that the store can get busy at peak times, but overall, they highly recommend Mamas & Papas Croydon for all baby needs.Amenities
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nursery furniture -
baby clothes
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car seats
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strollers
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toys
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high chairs
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baby monitors
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bottles
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bouncers
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swings
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bedding
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blankets
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bibs
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cribs
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pacifiers
FAQ
What types of baby products do you offer?
We offer a wide range of baby products including strollers, car seats, cribs, bedding, clothing, feeding accessories, toys, and much more. We also offer various brands to choose from to fit your preferences and needs.Do you offer any discounts or loyalty programs for frequent customers?
Yes, we offer a loyalty program for our frequent customers. Our loyalty program includes exclusive discounts, early access to sales, and other perks. We also offer various discounts and promotions throughout the year, so make sure to sign up for our newsletter to stay updated.What is your return policy for baby products?
We understand that sometimes products may not work out for you and your baby. We offer a 30-day return policy for unused and unopened products with the original packaging and receipt. For any defective products, please contact our customer service team for assistance.Do you have a baby registry service available?
Yes, we offer a baby registry service for expecting parents. Our registry service allows you to create a list of baby products that you need for your little one. Your family and friends can then purchase items from your registry in-store or online.Can you provide recommendations for specific baby products based on my needs and preferences?
Absolutely! Our knowledgeable staff is here to assist you with any questions you may have and to provide product recommendations based on your specific needs and preferences. We want to make sure you find the perfect products for you and your baby.Reviews
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Kris K
Went for a pushchair. I was looking around and spoke to the sales rep on the different model. She asked me what’s my budget and I said £300 range. She said there is no push chair within that budget and the cheapest is £350, felt insulted and walked out. The movie Pretty Women came to my mind.
08-05-2023
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Jessica Hartley
Bettina went above and beyond with her research and customer support when my partner and I were purchasing our new Cybex Priam over the phone. She got us a fantastic deal and took the time to listen and answer our questions efficiently and diligently. Bettina, Thank you for making our first time ordering experience with Mamas and Papas so pleasant and easy going.
29-04-2023
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Danielle Rose
Awful. Staff are useless. So sad you can’t even go to a shop anymore and get help. They just stand there, no customer service at all. They know nothing about the prams! I knew more than what they were telling me! Train your staff! I really don’t know how they still have a job. It’s as if they don’t want to be there?! Got given the wrong pram I went home opened it and it was wrong? Took it back didn’t even receive a sorry!! I was late to work just because they gave me the wrong pram. Very upset about this to be honest. I really want to support shops but you may as-well but online less stressful and no rude people.
29-03-2023
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Cain Weibel
Very good baby shop didn’t deal with any staff but it was nice to be able to shop without being hassled
29-03-2023
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Tamana Hejraan
Thank you Chloe for you help, and getting me to save so much.. much appreciated ☺️ Just to mention that all the ladies who worked on evening 27th feb, were amazing, very friendly and helpful… thanks ladies ☺️
28-02-2023
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Janna Salam
The store has a great selection of products, however the customer service is just so poor. It’s unfortunately my closest store, I am contemplating driving to Westfield next time because every time I have come it takes forever for the staff member to check if the product is available in a different size - the same person that’s served me each time always has to get someone to help her on the till, the whole process is painstakingly so slow. For example it took 30 minutes today and just so much faffing around. I was hoping to pop in and check if they had the items I wanted in stock and if not to order it. Wasn’t expecting that to take anymore than 10/15 mins. Edited to add: I was told the plain white sleepsuits are no longer available in size 9-12 months, apparently it skips that size and does the others (6-9 and 12-18). I questioned this and the person bought out another staff member and they both told me they were looking at the website and putting the codes in and 9-12 month is discontinued I’ve just randomly checked today a few days later and it’s there online, in stock and have to pay for delivery when it would’ve been included with my first order
28-02-2023
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Eva Shields
Was in the Croydon store on Monday and may aswell been in there alone. Staff were rude and ignorant. I wanted to by a new pram but they just looked at me and never offered any help. No other customers were in the store so it’s not like they didn’t have time. I’ve bought something small and the lady at the till didn’t say hello or thank you or even look at me during the transaction. I think they all need training on how to communicate with customers let alone be sales assistants!
28-02-2023
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Sarah Miles
Went to this store to get set up ahead of baby’s arrival. The staff were so friendly and talked me through my options for clothes, bedding, baths etc. It probably took me about two hours to get everything together and was supported the whole time with all questions answered. Wonderful service and I will definitely be back
29-12-2022
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Hugo Ushida
Fantastic! We got everything we needed for our due baby boy. Thank you. :)
29-12-2022
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Keed Keed
Went there to do a refund, made to jump through hoops to get my money back. Had to give email, phone number etc. then when that was completed which took around 7 minutes I was asked to sign the receipt whilst holding my 3 week old baby in my hands. My mother signed for me, the assistant said I still needed to sign. When I said I cannot the rude assistant carried on insisting rather than seeing that my hands were full. Then shouted “Well we’ll remember for next time!” Awful customer service in a shop dedicated to baby stuff.
29-11-2022
