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Telephone Companies, Telecommunications Service Providers

Maincoms Ltd

Maincoms Ltd is a telecommunications service provider based in Portsmouth, England. They specialize in providing telephone services and other telecommunications solutions. With a focus on delivering high-quality services to their clients, Maincoms Ltd is a trusted name in the industry.

Introduction to Maincoms Ltd

Maincoms Ltd is a Telecommunications Service Provider based in Portsmouth, England. The company was founded in 1998 with the aim of providing top-notch telecommunication services to the people of Portsmouth and beyond. Maincoms Ltd's uniqueness lies in its commitment to providing personalized services that cater to the needs of each customer.

Services & Products

Maincoms Ltd offers a wide range of telecommunication services, including telephone systems, data networks, and IT support. The company also provides maintenance services for telecommunication equipment and offers solutions for businesses of all sizes.

Location

Maincoms Ltd is located in the Acorn Business Park, a bustling business hub in Portsmouth. The area is home to various businesses, including technology firms, marketing agencies, and financial institutions. Customers can expect to experience a vibrant business environment with easy access to restaurants and cafes. The nearest public transportation options are the Cosham Railway Station (1.5 miles), the Havant Railway Station (3.5 miles), and the Portsmouth International Port (4 miles).

Benefits

Customers should choose Maincoms Ltd because of the company's commitment to providing excellent customer service and personalized solutions. The company's team of experts works closely with customers to ensure that their telecommunication needs are met efficiently and cost-effectively.

Good to Know

Customers should be aware that Maincoms Ltd is strictly a business-to-business (B2B) company and does not provide services to individual customers.

Reviews

Maincoms Ltd has received numerous positive reviews from satisfied customers. Customers have praised the company's excellent customer service and efficient solutions.

Amenities

  • amenity
    voicemail
  • amenity
    call forwarding
  • amenity
    call waiting
  • amenity
    text messaging
  • amenity
    data plan
  • amenity
    international calling
  • amenity
    network coverage
  • amenity
    phone insurance
  • amenity
    phone upgrade
  • amenity
    online account management
  • amenity
    wi-fi
  • amenity
    voip
  • amenity
    networking
  • amenity
    data storage
  • amenity
    security
  • amenity
    technical support
  • amenity
    installation
  • amenity
    maintenance
  • amenity
    consultancy
  • amenity
    upgrades
  • amenity
    troubleshooting

FAQ

What types of telecommunications services do you offer?

We offer a variety of telecommunications services, including phone services, internet services, and data services. Our phone services include both landline and mobile options, with various plans and packages to suit different needs.

What is the coverage area for your network?

Our network covers a wide area, including most of the United Kingdom. However, there may be some areas with limited coverage or no coverage at all. We recommend checking our website or contacting us directly to confirm coverage in your area.

How do you handle customer service and technical support?

We take customer service and technical support very seriously. Our team is available 24/7 to assist with any issues or concerns you may have. You can contact us via phone, email, or live chat, and we will work to resolve your issue as quickly as possible. We also offer online resources and FAQs to help with common issues.

Reviews

  • Mark Todd

    I would recommend switching. Good service from start to finish from Trevor. He made the whole process from consultation through to installation nice and easy and stress free. The system we have now is prefect for us. Andy who installed everything was brilliant. He was with us early and stayed until we was all up and running. Good price and service. The aftercare is really good any problems its just a phone call to the team and is sorted in no time.

    29-04-2023

  • Lisa Fruen

    Amazingly helpful support received from Mark and Dan. Highly recommend this company!

    29-04-2023

  • Matt Vernam

    Would highly recommend switching to Maincoms . Trevor simplified the over complicated setup that we had whilst providing a better service and reducing our bills. We were nervous about the installation but Andy did an excellent job and the switch was seamless with no down time at all! Support from Sarah and office staff is excellent and whenever I called the phone was answered instantly. Highly recommended.

    29-03-2023

  • Brinded

    The company I work for have had Maincoms support for over 10 years. When I joined around 8 years ago, I was introduced to Mark, one of their engineers, who actually came to our site and spent a whole day training me on the main Mitel system so I could support the business with some basic knowledge. Over the years, Maincoms have gone out of their way to not only answer any and all questions asked, they have endeavored to: -Save the business money with different solutions to problems -Respond to all issues within a couple of hours (nearly always sorted over the phone or within minutes of calling) -To teach me on the Mitel system to expand my knowledge to do my job better -To help me understand more about telephony in general -and much more but I could go on for a while. Maincoms stand out feature is the personal touch they add to their service and support. Each engineer is like your friend and that makes a massive difference as you know they care about what they do and care about their customers. A few years ago, a board within one of our nodes for our phone system broke at 5am, quick call to diagnose the issue and Dan was on his way within 20 minutes with a new board to fit. Although Maincoms is around a 5 hour drive from us, Dan arrived less than 6 hours after our initial call, and we were back up and running within 30 minutes of his arrival. During that time, Mark and Steve worked with me to provide work arounds for Sales calls that we had coming into the business and reverted it all back once the issue was fixed. You can't get better service than that.

    29-03-2023

  • Ian McIntosh

    One of the standout features of Maincoms Ltd for us as a business is their personal service and support. We have been with Maincoms for over 10 years after a horrendous few years with one of the biggest telephone providers. The engineers at Maincoms actually installed our very first Mitel telephone system over 20 years ago and when Lance reached out to us 12 years ago to say the original team was back together as Maincoms, we jumped at the opportunity to have their team support us again for our business. Maincoms has a team of very experienced and knowledgeable professionals who are always available to assist us with our needs. Always available and very fast to answer any questions and resolve any issues we have. Maincoms fully supported our business throughout Covid to help keep us trading. Something we will always be very grateful for. 18 months ago, we took over a new site that had a very old SX2000 system that went end of life in 2008, I've attached a photo. Maincoms had the knowledge and skills to fully support the legacy system, including spare parts whilst we migrated the business over to a hosted IP solution. Maincoms then integrated the new site with our existing telephone system at HQ to expand our Sales Team across both Resorts. Maincoms have always been proactive in offering us new solutions that can save our business money. Maincoms are a reliable and trustworthy telecoms services provider. They offer a wide range of services, and commitment to customer service, and make a great choice for businesses looking for Telecom-related solutions.

    29-03-2023

  • Scott Court

    The organisation that I work for ow a lot to Maincoms for their help, support and willingness to go above and beyond to get the job done. We are a fast growing, demanding customer, but our account manager is always available to assist us, and anything we request is completed with speed, accuracy and amazing communication. I personally owe a lot the Maincoms for making my job so much easier, and knowing that I am in safe hands.

    29-03-2023

  • Meadow Mobility Ltd

    Very happy with the product and the service. Everyone we have dealt with has been very helpful and professional. We now have a system that does everything we need. Would recommend.

    28-02-2023

  • ShelbyLDN

    What a brilliant all round service!! The initial meeting with Trevor was fantastic, and one of the main reasons we switched. Not pushy or forceful, just straight to the point no BS! Trevor and the team made the whole process very easy for me, they did all the ground work and made the switch quickly and smoothly with no interruptions to my business. Andy the technician was fantastic with the whole installation! Nothing was a problem and he worked around us! We have had the system just over a month now and very happy with everything !! Best of all Trevor managed to beat all the many other companies with the best prices and got us out of a contract early at no cost to us!! We would and will be highly recommending Maincoms to all Business.

    29-12-2022

  • Ben Lord

    We have been using Maincoms for our business VOIP phones for a few years now and they have always been brilliant. We recently had a problem after a fibre optic router swap. Mark couldn't fix the problem remotely, so made a site visit within 24hrs and went above and beyond in sorting out all of the issues. I cannot recommend Maincoms (and Mark!) highly enough. Fantastic service!

    29-11-2022

  • lauren Newport

    Great service from Maincoms & helped migrate from previous providers. Mike was great with all communication - thank you!

    29-11-2022