Maidstone Borough Council
Maidstone Borough Council is a local government office located in Maidstone, England. They offer a range of services including social workers, animal control services, auto tag agencies, departments of motor vehicles, halls, helplines, homeless services, housing associations, housing utility companies, municipal social developments, registration services, and more. They also provide healthcare and medicine, financial services, and culture, entertainment, and event services. As a public sector and society organization, Maidstone Borough Council is dedicated to serving the needs of their community.
Introduction to Maidstone Borough Council
Maidstone Borough Council is a local government office located in Maidstone, England. The council was established to provide services and support to the local community. Their focus is on improving the quality of life for residents and businesses in the area. What makes this council unique is their commitment to providing a wide range of services, from animal control to social development, all under one roof.Services & Products
Maidstone Borough Council offers a variety of services to the community, including social work, animal control, registration services, and more. They also provide assistance to the homeless and offer housing associations and utility companies. Customers can buy auto tags, access healthcare and medicine, and receive financial services. The council is dedicated to serving the needs of the community in any way possible.Location
Maidstone Borough Council is located in the heart of Maidstone, England. The area is bustling with businesses, including city government offices and departments of motor vehicles. Customers can expect to experience a vibrant community with a variety of entertainment and event options. The council is conveniently located near public transportation options, including the Maidstone East, Maidstone West, and Maidstone Barracks train stations.Benefits
Customers should choose Maidstone Borough Council because of their commitment to serving the community. They offer a wide range of services and products to meet the needs of residents and businesses. Their dedication to improving the quality of life in the area is evident in their work, and they strive to exceed expectations with every interaction.Good to Know
Customers should be aware that Maidstone Borough Council is a public sector organization. This means that their focus is on serving the needs of the community rather than generating profits. While they strive to provide the best possible service, there may be limitations to what they can offer.Reviews
Customers have praised Maidstone Borough Council for their commitment to the community and the range of services they provide. They have been commended for their friendly and helpful staff, as well as their dedication to making a positive impact on the community. Overall, customers have had positive experiences with the council and would recommend their services to others.Amenities
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advocacy -
referrals
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financial assistance
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community outreach
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public transportation accessibility
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receptionist
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waiting area
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online appointment booking
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document filing service
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parking
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wheelchair accessibility
FAQ
What audio/visual equipment is available for use?
We do not have information about audio/visual equipment available for use as we are the Maidstone Borough Council, which provides various services to the community. Please specify which department or service you are referring to so we can assist you better.How does the State Government Office ensure transparency and accountability in its operations?
As the Maidstone Borough Council is not a State Government Office, we cannot speak for their operations. However, as a council, we ensure transparency and accountability through regular public meetings, publishing reports and financial statements, and responding to Freedom of Information requests.How does your company ensure the safety and well-being of homeless individuals who use your services?
As a council, we provide services such as temporary accommodation, outreach support, and advice to individuals who are homeless or at risk of homelessness. We work with partner agencies to ensure the safety and well-being of these individuals, including providing access to healthcare, mental health support, and other necessary services.How do you ensure confidentiality and privacy for clients?
We take the confidentiality and privacy of our clients seriously. We have policies and procedures in place to ensure that personal information is kept secure and only accessed by authorized personnel. We also comply with data protection regulations and regularly review our processes to ensure that we are meeting the highest standards of confidentiality and privacy.Are your services available 24/7 for emergency situations?
Our services have different operating hours depending on the department or service. However, we do have emergency services available 24/7, such as our out of hours housing service for emergency accommodation needs. Please check our website or contact us directly for more information about specific services and their operating hours.Reviews
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intaz ali
Very happy with everything about this place
26-05-2023
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Stewart Woodruff
Trying to get through to the Council Rates department is appalling, waiting 30 mins to be answered is unacceptable, all these increases and you can't even have enough staff to answer the phones, would give you no stars at all if possible
27-04-2023
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Sandra Puttock
If I could give MBC zero stars I would. I have been sent a reminder to pay for our garden waste collection. This year alone it has not been collected at least six times. I was told each time I rang to say that it would be collected (it wasn't) and that this would be added to my account and that I would have my subscription extended. Absolute rubbish (excuse the pun!). I have now called for the second time in 4 days and once again, no one is taking calls until after 1.30pm!! WHY??? Someone at the top of the chain at MBC needs to look at the disgraceful way this Council is run. I am paying over £250 per month Council Tax for this disgraceful service. Perhaps a call to one of the local papers might prompt someone to do something to assist the residents of Maidstone.
27-04-2023
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lynne grover
Disgusting
27-03-2023
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Joe Bailey
Unfortunately, my experience overall hasn’t been great. Building control were ok but everything else has been below standard. I have reported litter numerous times and each time my report gets closed as done but it hasn’t. I check my CCTV and nobody has done anything. Re-raise it and still, nothing. But they demand you pay your Council tax by 10th of the month… I’ll be pleased to get out tbh.
27-01-2023
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Just No
Although I do understand that snow causes health and safety issues in this modern world. On the other hand I can't see why a several ton heavy waste collection lorry can't drive on the roads when most roads are clear of snow in densely populated areas. What is your contingency plan MBC for waste collection? This year, several collections have been cancelled including garden waste, yet you're expecting to be paid the full fee for the service you do not deliver.
27-12-2022
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steve hawk
I have had numerous interactions with the council staff over the past year, with regards to my elderly grandmother's property and I have found them to be responsive, very polite and helpful in every case. I can see that they don't have many good reviews here but I am personally very grateful and appreciative for their excellent service and help.
27-12-2022
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George Cluett
I live here and it's a sithole weed is easy to get tho
27-12-2022
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Nad Ramzan
Absolutely awful. There is no staff. Called a over a dozen times. Switchboard states call back at a certain time and then the message switches to office is closed due to training when you call at designated time. A dis-service to the whole Borough and County. A disgrace!!
27-12-2022
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Annalise Baxter
I phoned and spoke to environmental health dept 4 weeks ago, for 4 months we’ve been battling , with the help and cost of a private pest company. Land adjacent to us, is the cause. 2 yes ago same problem environmental health visited, reported source geese food. We ve had rats in our kitchen cupboards, dog bitten by one, all told to MBC…. Still no call back.I pay £3,000+ Council Tax live in F3 FRbedroom semi ?? On a road with no lighting, no paths, continuous theft, bins, all 20 large stone outside front, Tools from garage, drive, cars etc. No local policing, pot holes galore, flooding, now heavy and dangerously fast traffic on our road. All due to the continuous building of thousands of new homes around us and neighboring villages, with NO infrastructure…. All pure greed for the crippling high Council Tax rates. My parents live in a house 4 times the size of our, pay only £300 more a year than us … As although only 8 miles away they’re under Ashford Council.
27-11-2022
