Magnet
Magnet is a company based in London, England that specializes in providing services related to building and construction, furniture and interior design, as well as shops and shopping. They offer a range of products and services including countertop contractors, kitchen furniture stores, appliance stores, and kitchen supply stores. Magnet is committed to providing high-quality products and exceptional customer service to their clients.
Introduction to Magnet
Magnet is a company that specializes in kitchen furniture, appliances and supplies. Founded in 1918, Magnet has been in business for over 100 years and has since become a leading provider of kitchen-related products in the United Kingdom. The company prides itself on its commitment to quality, innovation and customer satisfaction. It is unique in its ability to offer a wide range of products and services to meet the needs of customers of all budgets and preferences.Services & products
Magnet offers a variety of products and services, including kitchen furniture, appliances, and countertop installation services. Customers can choose from a wide range of styles and finishes, and can customize their orders to fit their specific needs. Magnet also provides design services to help customers create their dream kitchen, and offers financing options to make purchases more affordable.Location
Magnet is located on Essex Road in the heart of London, England. The area is known for its vibrant mix of shops, restaurants and businesses. Customers can expect to find a variety of stores that cater to home renovation and design, as well as several restaurants and cafes. The closest public transportation options are the Essex Road railway station (0.2 miles), Angel underground station (1.1 miles) and Highbury & Islington railway station (1.2 miles).Benefits
Customers should choose Magnet because of its commitment to quality and customer satisfaction. The company offers a wide range of products and services to meet the needs of customers of all budgets and preferences, and provides design services to help customers create their dream kitchen. Magnet also offers financing options to make purchases more affordable, and has a team of experts who can assist with installation and other services.Good to know
Customers should be aware that Magnet is primarily focused on kitchen-related products and services, and may not offer the same variety of products as other home renovation stores. However, the company's expertise in the kitchen space allows it to offer a high level of quality and customization.Reviews
Customers have praised Magnet for its wide selection of products and services, as well as its helpful and knowledgeable staff. Many customers have also commented on the company's commitment to quality and customer satisfaction, and have recommended Magnet to others looking for kitchen-related products and services.FAQ
What types of appliances does your store offer?
Our store offers a wide range of appliances including refrigerators, dishwashers, ovens, ranges, and microwaves.Do you offer any warranties or guarantees on your products?
Yes, we offer warranties and guarantees on all our products. The length and coverage of the warranty may vary depending on the product and manufacturer.What types of kitchen furniture do you offer?
We offer a variety of kitchen furniture including cabinets, countertops, islands, and chairs.Do you offer any warranty or maintenance services for the appliances purchased from your store?
Yes, we offer warranty and maintenance services for the appliances purchased from our store. Our team of professionals can help with any repairs or maintenance needed.Do you offer delivery and installation services?
Yes, we offer delivery and installation services for all our products. Our team will ensure that your appliances and furniture are safely installed and set up in your home.Reviews
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Vladimir Gogoladze
Great service received at Islington/Essex Road branch. Danielle 's professional approach to every aspect of the service that Magnet Kitchen provided us was outstanding. I would definitely recommend anyone to let this branch take care of their kitchen project.
22-05-2023
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James Davey
They sell kitchens
27-03-2023
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Richard
Nice kitchens, but very poor service. We came here for an appointment to discuss a new kitchen. The designer was not very helpful and was not able to offer meaningful support. We felt like we were shopping blind. For example, they were not able to explain what the cost difference would be between laminate and granite worktops. They just said "choose what you want and we'll price it up at the end". The quote came over several days later at £40k !!!! We didn't bother going back to them. We went to Wickes on Tottenham Court Road instead and received a MUCH better service - and went with them instead.
27-02-2023
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Jonny Block
I can’t comment on the design output or the ordering process but I attended a meeting and discussed requirements and have been waiting over 2 months for the design to be produced and have emailed and called to chase a number of times but no response from Danielle. Really disappointed.
27-12-2022
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H
Absolutely disappointing and unprofessional customer service- do not waste your time and money. I made such big mistake of ignoring some negative comments before the purchase.
27-12-2022
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Aleks Djurdjevic
Don’t waste your time. After attending an appointment over 1 month ago, they “forgot” to follow up with a quote. When I called a week later, they said the quote was “stuck in outbox and would be sent today”. After another two weeks of no email or replies, they said they couldn’t find our quote and didn’t have evidence of our visit. Since that point, they haven’t answered their phone. Overall really bad experience and will be going with another provider for our home renovation.
27-10-2022
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Kurt Chow
Amazing service from start to finish. Staff are friendly and approachable.
27-09-2022
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Toni Mehmed-Georgieva
Great design service and professional designers.
27-07-2022
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Bea
Been here a few times for advise and for a design consultation. The lady was quite huffy and rude as we were spending quite a bit of time deciding on fixtures and figuring out the design which is a very normal part of the process I should think. As for the prices ….they are extortionate! We were looking for a higher spec kitchen and set aside a budget but in all honesty this place just isn’t it.
27-06-2022
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Cai
DO NOT buy from Magnet - you will only waste your money and time. Our experience with the Islington branch has been terrible to say the least. Very rarely am I compelled to write a negative review, as issues happen, but in this instance we have no choice. Utterly shocking customer service. We had a kitchen installed over one year ago and we're still having issues that are unresolved from when it was originally fitted. A pantry door that won't shut for over a year, a cracked worktop, units generally fitted incorrectly to name but a few. It wouldn't be so much of an issue if the customer service were any good at their job, but over a year of chasing, replies that took months to hear back, rude staff / store managers who clearly had no idea what they were doing. We only received a reply and a date for resolution once we escalated to the head office, and even then, after monhts of waiting, the fitter turned up and swiftly left as he had "other jobs to go to", now we're being told that we can't get another appointment until next month... Utterly useless and frustrating. Feels like now we've signed the contract and paid the money that we've been tossed aside with issues left unresolved. We will never be using Magnet again and telling as many people we can the same.
27-05-2022
