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Sheltered Housings

Mackenzie Court

Mackenzie Court is a company based in Birmingham, England that specializes in providing sheltered housings. Their focus is on serving the public sector and society at large.

Introduction to Mackenzie Court

Mackenzie Court is a sheltered housing company located in Birmingham, England. The company was founded with the purpose of providing high-quality housing options for elderly and disabled individuals who require additional support. What makes this company unique is their dedication to creating a welcoming and inclusive community for their residents.

Services & Products

Mackenzie Court offers a variety of services to their residents including 24-hour on-call emergency support, daily meal options, and social activities. They also provide fully-furnished apartments that are equipped with safety features such as grab bars and emergency pull cords.

Location

Mackenzie Court is located in the Shenley Fields area of Birmingham. The area is known for its quiet and peaceful atmosphere, with many local shops and restaurants nearby. For those who need to travel further, the closest public transportation options are the Northfield Train Station (2.2 miles), the Longbridge Train Station (2.5 miles), and the Northfield Bus Station (1.9 miles).

Benefits

Customers should choose Mackenzie Court because of their commitment to providing a safe and supportive community for their residents. The staff are highly trained and dedicated to ensuring that each resident receives personalized care and attention.

Good to Know

Customers should be aware that Mackenzie Court is primarily focused on providing sheltered housing for elderly and disabled individuals. They do not offer traditional rental properties and are not suitable for families or young adults.

Reviews

Customers consistently praise Mackenzie Court for their friendly and supportive staff, as well as the welcoming atmosphere of the community. Residents appreciate the variety of social activities and events offered by the company, which help to foster a sense of community and belonging.

Amenities

  • amenity
    onsite parking
  • amenity
    wheelchair accessibility
  • amenity
    elevator
  • amenity
    kitchen
  • amenity
    laundry room
  • amenity
    social activities
  • amenity
    recreation room
  • amenity
    garden
  • amenity
    library
  • amenity
    pet-friendly
  • amenity
    fire alarm
  • amenity
    cctv
  • amenity
    intercom system

FAQ

What specific support services are provided to residents in your sheltered housing?

At Mackenzie Court, we provide a range of support services to our residents including 24-hour emergency call systems, on-site staff for assistance, laundry facilities, communal lounges, and gardens. We also offer optional services such as cleaning and meal preparation.

Can you provide information on the qualifications and experience of the staff who work in your sheltered housing?

Our staff at Mackenzie Court are highly qualified and experienced in working with older adults. They are trained in first aid, fire safety, and the safe use of equipment. We also provide ongoing training to ensure that our staff are up to date with the latest best practices in care.

How are emergency situations handled in your sheltered housing?

We have a 24-hour emergency call system in place at Mackenzie Court, which allows residents to call for assistance at any time. Our staff are trained to handle emergency situations and will respond promptly to ensure the safety and well-being of our residents. We also have evacuation procedures in place in the event of a fire or other emergency.

Are there any additional fees or charges that residents should be aware of when living in your sheltered housing?

At Mackenzie Court, we are transparent about our fees and charges. We charge a monthly rent which includes the cost of utilities such as heating and water. Additional services such as cleaning and meal preparation are available for an extra fee. We do not charge any hidden fees, and all fees are clearly outlined in our contracts.

What measures do you have in place to ensure the safety and security of residents in your sheltered housing?

At Mackenzie Court, the safety and security of our residents is our top priority. We have a secure entry system, CCTV cameras throughout the building and grounds, and on-site staff available to assist with any security concerns. We also have measures in place to prevent falls and other accidents, such as handrails and non-slip surfaces.

Reviews

  • Susan Huckle

    I live here 🙄🤫😢

    27-01-2023
  • Sylvia Wall

    A member of my sister's family has lived here for many years. Perfect for the elderly who may need a bit of support. There's a lovely lounge and sometimes events arranged for residents enjoyment. Also a library and laundrette. Situated on a bus route for access to Birmingham and local shopping areas. Great place where your own front door opens onto a corridor, always warm and company available if you want it 😀

    27-10-2022