Housing Societies, Housing Associations

Mace Housing

Mace Housing is a housing company based in London, England. They specialize in providing services related to housing associations, housing societies, and the public sector & society.

Introduction to Mace Housing

Mace Housing is a housing association in London, England. The company was founded with the purpose of providing affordable and quality housing to people in need. Mace Housing stands out from other housing associations due to its commitment to sustainable and environmentally friendly practices.

Services & products

Mace Housing offers a variety of services to its residents, including property management, maintenance, and repairs. The company also provides support to its residents, including financial advice and assistance with finding employment.

Location

Mace Housing is located on Ashwin Street in the Hackney borough of London. The area is known for its vibrant and diverse community, with plenty of shops, restaurants, and cultural attractions. The closest public transportation options include the Hackney Central Overground station (0.3 miles), the London Fields Overground station (0.4 miles), and the Hackney Downs station (0.5 miles).

Benefits

Customers should choose Mace Housing over other housing associations because of its commitment to sustainability and the environment. The company also provides excellent support and services to its residents, making it a reliable and trustworthy option for those in need of affordable housing.

Good to know

Customers should be aware that Mace Housing is a non-profit organization, which means that all profits are reinvested into the company to improve services and provide better support to residents.

Reviews

Customers have praised Mace Housing for its excellent customer service, reliable maintenance and repairs, and commitment to sustainability. Many residents have noted that they feel safe and supported living in Mace Housing properties.

Amenities

affordable housing
community support
repairs service
tenant representation
financial assistance
maintenance service
education program
social activities
housing advice
maintenance staff

FAQ

How are maintenance and repair issues handled in the society?

Maintenance and repair issues are handled promptly by our dedicated team. Residents can report any issues through our online platform or by contacting our office directly. We have a network of trusted contractors who can quickly address any problems, ensuring that our properties are well-maintained at all times.

Are there any rules or restrictions regarding the use of common areas?

Yes, there are rules in place to ensure that everyone can enjoy the common areas safely and respectfully. These rules are outlined in our tenancy agreements and include guidelines on noise levels, smoking, and the use of facilities such as the gym or pool. We expect all residents to adhere to these rules and show consideration for their neighbors.

What security measures are in place in the society?

We take the safety and security of our residents very seriously. Our properties have secure entry systems, CCTV cameras, and a dedicated security team who patrol the grounds. We also advise residents to take precautions such as locking doors and windows, and not letting in strangers without first verifying their identity.

How are disputes among residents resolved within the society?

We encourage all residents to communicate openly and respectfully with each other to resolve any issues that may arise. If a dispute cannot be resolved in this way, we have a formal complaints procedure in place. This involves an independent mediator who will listen to both sides and help to reach a fair and reasonable resolution.

What kind of support services does the Housing Association offer to tenants?

We offer a range of support services to our tenants, including access to financial advice and assistance with finding employment. We also provide information and guidance on matters such as health and wellbeing, education, and community activities. Our aim is to support our residents in every aspect of their lives, helping them to achieve their goals and thrive in their new homes.

Reviews

Bob

Went view property which was in desperate need of repair and very dirty small room kitchen bathroom and room very dirty. Mace use to be good but have dropped there standards very badly

27-12-2022
Suzi

I agree with all reviews. Mace was a Housing Cooperative initially and now focus on renting substandard accommodation at the highest social rents. No focus on purchasing property. Staff are badly trained and arrogant treat tenants with contempt. Need investigation by housing ombudsman.

27-11-2022
Mr Smith

Their tenant threatened to harm me and yet they asking him by EMAIL for details while he is in breach of tenancy

27-05-2022
Mariam Mintah

Disgusted with their management services. Rent is constantly increased every year. Windows are single glazed! Gets extremely cold. They keep bringing draught excluders when double glazed need to be installed. Yes the building is infested with mice. they keep bringing pest control! Their argument is london is infested with mice!! I am sick of these people!

27-05-2019
Rob

the worse housing ass,treat British people like dirt,African money grabbers,the senior office staff keep the extra money ,there accommodation are mice infested and the communal area's are never cleaned even though you pay for it.. when you meet Felix Okene you will soon find how how they work

27-05-2018
Yorda Eyasu

27-05-2018
Kolawole Ganikale (Makola_Mambo)

Fantastic housing services

27-05-2017
Richard Padma

It's OK, i found if u are African as they will help us.

27-05-2017
Clive Nnamdi-Johnson

27-05-2017
suzieee8

housed me in 6 months yay

27-05-2015