Macdonald Kilhey Court
Macdonald Kilhey Court is a company located in Wigan, England. They specialize in providing services related to facial spas, health spas, beauty and wellness. With a focus on providing top-notch services, Macdonald Kilhey Court is committed to ensuring their clients feel relaxed and rejuvenated after every visit.
Introduction to Macdonald Kilhey Court
Macdonald Kilhey Court is a historic hotel located in Wigan, England. The company was originally a family-owned mansion before being transformed into a hotel in the 19th century. The hotel's purpose is to provide guests with a luxurious and relaxing experience while being surrounded by stunning scenery. Macdonald Kilhey Court is unique in its combination of historic charm and modern amenities.Services & Products
Macdonald Kilhey Court offers a variety of services to its customers. The hotel has a health spa that provides facial and other beauty treatments. In addition, the hotel has a restaurant that serves delicious cuisine and a bar where guests can enjoy drinks.Location
Macdonald Kilhey Court is located in the charming town of Standish in Wigan, England. The area is known for its picturesque scenery and historic landmarks. Guests can expect to find quaint shops and restaurants in the area. The hotel is located near several public transportation options including Standish bus station (1.2 miles), Wigan North Western train station (4.9 miles), and Wigan Wallgate train station (5 miles).Benefits
Macdonald Kilhey Court stands out from other hotels in the industry due to its unique blend of historic charm and modern amenities. The hotel's health spa provides guests with the opportunity to relax and rejuvenate while enjoying the beautiful scenery. The restaurant and bar offer delicious food and drinks in a cozy atmosphere. Guests can also expect outstanding service from the hotel staff.Good to know
Customers should be aware that Macdonald Kilhey Court is a historic hotel and as such, some rooms may have quirks and unique features. Additionally, the hotel is located in a rural area and may not be suitable for those looking for a more urban experience.Reviews
Customers rave about Macdonald Kilhey Court's beautiful location and excellent service. The hotel's health spa and restaurant are also highly praised. Some guests note that the hotel's rooms could use some updating, but overall, guests have a wonderful experience at Macdonald Kilhey Court.FAQ
What types of facials do you offer and what are their benefits?
We offer a variety of facials including anti-aging, deep cleansing, hydrating, and brightening. Each facial has its unique benefits, such as reducing fine lines and wrinkles, removing impurities from the skin, restoring moisture, and improving skin tone and texture.What are the qualifications and experience of your aestheticians?
Our aestheticians are highly trained and experienced professionals with certifications in aesthetics and skincare. They undergo continuous training and education to stay up-to-date with the latest techniques and trends in the industry.Can you customize a facial treatment to meet my specific skin concerns?
Yes, we offer customized facial treatments that are tailored to meet your specific skin concerns. Our aestheticians will consult with you to identify your skincare needs and create a personalized treatment plan to address them.What measures do you take to ensure the cleanliness and sanitation of your facilities?
We maintain high standards of cleanliness and sanitation in all of our facilities. We regularly clean and disinfect all equipment, tools, and surfaces. We also have strict protocols for sterilizing and storing tools and linens. Additionally, we use only top-quality skincare products that are free from harmful chemicals and ingredients.Can you provide recommendations for specific spa services based on my needs and preferences?
Yes, our team of experts can recommend specific spa services that are tailored to your needs and preferences. We offer a range of beauty and wellness services, including massages, body treatments, and hair and nail services, to help you look and feel your best. Our goal is to provide a customized experience that leaves you feeling relaxed, rejuvenated, and refreshed.Reviews
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Scott Richmond
Excellent hotel, accommodated us at very short notice when we stayed to be at my neices wedding, very clean and pleasant surroundings, with very helpful staff. Rooms : 5/5 | Service : 5/5 | Location : 5/5 Hotel highlights Luxury … More
01-01-1970
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Eve Holmes
01-01-1970
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Tanya Scholes
01-01-1970
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Katherine Brennan
01-01-1970
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Łukasz Kotłowski
01-01-1970
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Ian Hughes
Lovely place, technically 4star but we really enjoyed it. Excellent wood work! And a huge lake to walk round after a full English breakfast. Rooms : 5/5 | Service : 5/5 | Location : 5/5 Hotel highlights Great view, Great value … More
01-01-1970
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Hayley Coello
We had a very pleasant stay here with our 2 kids and dog. Dog was made to feel very welcome, even to the extent of a bowl of Sausages for breakfast. Lovely grounds that he enjoyed running round. The kids loved the swimming pool, with dedicated kids swimming times. The breakfast was delicious and main reception and dining areas were very attractive.
01-01-1970
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Peter Petersen
01-01-1970
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Rob Matthews
01-01-1970
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Lauren Heap
My partner booked a stay and spa at Kilhey Court for us both for my birthday which was also our first night away after having our first child a few months prior. After checking in and arriving to our room, it appeared the room had not been cleaned for quite a while as there was a good layer of dust on the tables and items on them. We got ourselves ready and made our way to the spa for our massage. We had initially wanted a couples massage but on booking we were advised there was a staff shortage so that wouldn't be possible but they could facilitate us being in a joint room and being massaged one at a time which we were OK with. We were advised we can use the facilities while we wait so we made our way to the pool. It is only a very small pool but there was a young child splashing about and playing with large floats when we arrived which obviously isn't very relaxing or what you expect from a spa. We were advised to come back up to the reception area in time for our massage appointment and were provided with robes. Unfortunately the robes are very small fitting. That made waiting in the reception area in our swim wear with people coming and going slightly embarrassing. While waiting the therapist came down with her previous client, the previous client wasn't happy with the service she received and was making a complaint at reception when the therapist began arguing with her and completely dismissing the client. Very unprofessional and left us feeling very awkward. The complaint the customer was making was mainly that her massage was much shorter than it was booked for so we made note of the length of our massages too and they were around 5 minutes shorter than they were meant to be. However, given what we had witnessed happen when the previous client tried to explain her dissatisfaction we thought it best not to bother. When it came to our nights sleep, the walls were paper thin so when an alarm was going off in a neighbouring room at around 5:30 we thought the alarm was in our room. We could also hear their TV at night too. The bed was uncomfortable and we both woke up with back pain. We did head down for breakfast and the service from the staff in the breakfast room was fantastic, they were welcoming and couldnt do enough for us and the breakfast was good quality. On checking out we were waiting around 5 minutes for someone to tend to us as there was nobody about, when they did we advised we wanted to check out, we was asked which room and then told that was all done. We were never asked how our stay was. It says a lot that as new parents on a much needed break and our first night away we were headed home for 8am. Knowing sometimes things do go wrong, before jumping straight on to write a review, I contacted the hotel directly and after over a month and a couple of chaser emails I recieved a response in which we were offered a good will gesture of a preferential rate on another stay in order for them to resore our faith. I found that ridiculous. We regretted the money we had already spent, why would we want to spend more for them to put it right?
01-01-1970
