M Brierley Plumbing Limited

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Reviews

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  Anne Brown

  We’re very happy that we had Matt and his team to replace our bathroom. They were all hard working, efficient and always left the space tidy at the end of the day. Michelle kept us up to date with any information we needed and replied promptly to any questions we had. We love our new bathroom. Thank you!

  29-03-2023
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  Helen Hume

  Hayden and Matt did a great job helping me with a change of basin and taps etc. Really pleased with the work that was done and they are friendly and pleasant to deal with. 100% recommend!

  29-01-2023
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  Andreia Ferreira

  Matt and his team were amazing, they have done an amazing job with our bathroom, they knew exactly how we wanted and were very efficient with timings, cleanliness and they work really hard. I will definitely recommend their services. Thank you, we love our new bathroom.

  29-01-2023
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  Bridget Kimber

  We called you last thu to do a water leak you said you would come Friday morning. You called at 1pm Friday to say you would see us soon . Many phone calls left messages on answer phone and a text you never came why ?

  29-08-2022
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  P C

  Matt and his partner turned up the next day after I left a negative review for not showing up for the appointment which I arranged 2 weeks earlier. They were supposed to change my outdoor tap, which was not screwed to the wall by the plumber who originally installed the tap . I tried to put some screws in , but the brick was split, and the plugs did not hold, nevertheless I left the screws in, rather than going through the hassle of removing them. The two of them were blocking my view, despite me asking to see what they were doing, (I wanted to learn what to do next time.) They were jokingly saying it was a trade secret. I noticed however the following morning, that the joint inside my kitchen was leaking. I called and left messages, but no response. I had to call my insurers to fix the leak, who then removed the leaking joint with a straight connection despite my protest. Now I don`t have an outdoor tap at all, as apparently they decide what an emergency fix is, and the customer has no involvement. Following this, I texted Matt, asking for my money back, his words were " I have no problem giving you your money back, I will drop it off for you"..amongst others he also accused me of twisting the pipe. Fact is, the screws which were loosely in the plugs before his visit, were now not in the plugs any longer, which made me conclude they lost grip and twisted the pipe , breaking the joint in the process. One week on , I am still waiting for my money back. Now one year on still waiting for my money back.

  29-07-2022
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  Mark Stevens

  Matthew has replaced my bathroom and downstairs WC. Superb work both times, completed to a very high standard. Very good customer service and very helpful. I can highly recommend Matthew for all your plumbing needs

  29-05-2022
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  Darren Nelmes

  We have recently used Brierley Plumbing Limited and usually wouldn’t go far as to write a negative review but on this occasion I feel it is necessary to draw attention to our experience with them. What was only expected and quoted to be a 10 day job resulted in them being here for over 2 weeks. I understand that unforeseen circumstances such as covid, and our faulty flooring contributed to the time they spent here however the way in which the issues were dealt with was frankly unacceptable and highly unprofessional and far from apologetic. The communication from Brierley Plumbing was poor as was their attitude towards the job. After each day they failed to tidy up after themselves and due to the lack of initial planning on their behalf the work actually completed wasn’t done to a high standard. In addition to this, once the job was finally complete and the bill was sent to us we realised they had failed to remove the deposit, meaning that had we not been vigilant in checking our bill, we would have been overcharged. In saying this we understand mistakes can happen, however, once again no attempt to apologise was made. Little effort resolve these issues were made at the time and as a result of this we wouldn’t recommend using Brierley Plumbling LTD.

  29-05-2022
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  Sue Walters

  I thoroughly recommend Matt and his team! I contacted via the website late on a Sunday evening, following the boiler failure, and received a response within the hour. Matt arrived as arranged, investigated the boiler and advised two options - followed up by a written quote later the same day. Matt began the work when he said he would, working efficiently with a team who clearly interact well and respect each other. The guys were happy to explain what they were doing and the work was completed in the optimum time, tidying each day before they left and leaving virtually no trace on the final day. I have absolutely no hesitation in recommending M Brierley Plumbing Ltd - thank you Matt and the team.

  29-05-2022
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  Nicky Tramaseur

  Matt and his team did a great job. The quote was reasonable and accurate and communication via email was always prompt. We had 4 radiators and a sink installed in 2 days, the team were polite, professional, helpful and tidy. I would not hesitate in recommending them.

  29-05-2022
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  Gavin Dillow

  Matt and his team got our new bathroom finished in much less time than it's taken me to write this review! Seriously, though, we're absolutely delighted with the work Matt and his team have done. They got out to see us quickly, gave a very competitive quote, and were able to start the work much sooner than we'd expected. Everything was done with a minimum of disruption and to a very high standard.

  29-05-2022