Lyons Davidson Solicitors

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Reviews

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  Gavin Castleton

  Where do i start i was in an accident and the insurance company went through these, i felt that i had to leave my job due to this accident due to a fall out with my employee who wanted to cut my wage while i was injured, this went on for nearly 2 years even though liability was accepted after 6 months, ive been in a ton of debt to cover loss of earnings from credit cards, communication was very poor to the point i submitted a formal complaint and they gave me £200 for my troubles, nearly 2 years after the accident they didnt even recover my loss of earnings and i felt i had to take my offer or wait another 6-9 months to pay off some of my debts, this company has made my life a misery for over 18 months, and im going to put a formal complaint into the legal ombudsman as i feel theyhad a duty of care to deal with my case and did nothing to help me what so ever, my advice is do not use this company go to an independent company if your insurance advises you use lyons davidson, its been a horrific experience for me

  19-05-2023
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  Carole Smith

  26-04-2023
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  H P

  So grateful to Rebecca Rogers at Lyons Davidson for helping me through every aspect of my motor claim. She was always professional and able to assist me promptly with my many questions and worries and made the whole experience manageable. Through her tenacity, my claim was finally settled in full.

  26-04-2023
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  andy gosden

  Lyons Davidson handled the accident claim passed to them from my insurance company. It was a very minor accident but the repairs cost a frightening amount in comparison! The claim handlers ent through request for documents quickly and pursued the claim against the other drivers company. Early contact was good, the case went ahead and was settled I believe without going to court. I assume that only because I had no more contact from the case handler at Lyons Davidson but learnt from my insurance company via an e.mail, which I suppose is understandable.

  26-03-2023
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  tracie morris

  26-03-2023
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  Gary Wilson

  Dreadful customer service

  26-03-2023
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  Lynda Bishop

  Dealing with Lyons Davidson Solicitors after my accident was a very positive experience they were always very easy to speak to and informative when I asked questions.

  26-03-2023
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  Robin Dorkings

  good service, oou claim was successful Robin Dorkings

  26-03-2023
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  Andy Sharp

  The solicitors were dealing with a claim from Direct Line on my behalf, and i found the experience to be fairly poor. I had a change of case handler times, which is not a good sign. I then had to argue with the solicitors before they finally agreed that i could make a claim for out of pocket expenses, which took about months alone. I should not have to tell them how to do their job! Whilst the portal was of use, there was a glitch in the system where they did not always have the most up to date information on the portal, which was confusing. Once proceedings were issued, i had to constantly chase up my account handler to chase up each stage of the proceedings, with their response not always being as detailed as they needed to be, sometimes leaving me confused as to what was going on. It took over 6 months using the solicitors before i finally got payment for my outstanding money, being told that this was quite quick! I feel sorry for the people who need that money, but this is largely due to the legal system being so slow and archaic, not the solicitors, although they did not help the matter

  26-03-2023
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  david hack

  My insurance company instructed Lyons to progress my claim again a third party who refused to accept liability for a car crash. After providing information via then portal Lyons progressed the claim over 9 months and obtained the full amount back for me. Very efficient work. Thank you.

  26-03-2023