LycaFly
LycaFly is a travel company based in London, England. They specialize in providing airline ticket agencies and travel and hotel services to their customers.
Introduction to LycaFly
LycaFly is a travel agency based in London, UK. The company was founded in 2016 and has quickly become a popular choice for people looking to book flights and hotels. LycaFly's mission is to provide affordable travel options for everyone, regardless of their budget. What sets LycaFly apart from other travel agencies is their commitment to customer satisfaction and their dedication to finding the best deals for their customers.Services & products
LycaFly offers a variety of travel services, including airline ticket booking, hotel reservations, car rentals, and vacation packages. Customers can choose from a wide range of airlines and hotels to find the best deals and accommodations to fit their needs. LycaFly also offers a loyalty program that rewards customers with discounts on future bookings.Location
LycaFly's office is located in the Wallbrook Buildings on Marsh Wall in London. The area is known for its modern architecture and bustling business district. Visitors can expect to find a variety of businesses in the area, including restaurants, cafes, and shops. The closest public transportation options to LycaFly's office are the DLR South Quay station (0.3 miles away), Canary Wharf station (0.4 miles away), and Heron Quays station (0.4 miles away).Benefits
Customers should choose LycaFly because of the company's commitment to providing affordable travel options without sacrificing quality. LycaFly's team of travel experts are dedicated to finding the best deals and accommodations to fit their customers' needs. The company also offers a 24/7 customer service line to ensure that customers have access to support at any time.Good to know
Customers should be aware that LycaFly is an online travel agency and does not have any physical ticket counters. All bookings must be made through their website or over the phone with one of their travel experts.Reviews
Customers have praised LycaFly for their excellent customer service and ability to find affordable travel options. Many customers have noted that they were able to find great deals on flights and hotels through LycaFly that they couldn't find anywhere else. Overall, customers have had positive experiences with LycaFly and would recommend the company to others.Amenities
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online booking -
24-hour service
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mobile app
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free wi-fi
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wheelchair accessibility
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baggage allowance
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cancellation policy
FAQ
What is the range of airlines that you work with?
We work with a wide range of airlines, including major international carriers and budget airlines, to provide our customers with the best possible options for their travel needs.Are there any additional fees or charges apart from the ticket price?
We strive to be transparent with our pricing, and any additional fees or charges, such as baggage fees or seat selection fees, will be clearly indicated during the booking process.What are the cancellation and refund policies?
Our cancellation and refund policies vary depending on the airline and fare type chosen, but we will always strive to provide our customers with the most flexible and accommodating options available.Is there a customer support team available 24/7?
Yes, we have a dedicated customer support team available 24/7 to assist with any queries or issues that may arise before, during, or after your travel.How do you ensure the safety and security of customer information when making bookings online?
We use industry-standard encryption and security protocols to protect our customers' personal and financial information when making bookings online. Additionally, we regularly review and update our security measures to ensure the highest level of protection possible.Reviews
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Zohaib sheikh
I would not recommend this company to buy a ticket. I bought a ticket when I call and said I wana cancell my ticket they call airline and told me airline neither cancell ticket nor refund. After that I call airline they said we can cancell but you need to talk your agency. Thay always lier. Please don't buy tickets from this company.
26-04-2023
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Krazy Penne
In booked the ticket few months before and cancelled as well and I asked about the refund but they won’t refund so I spoke one of the customer support member and finally refund 100 pounds each for me and husband as well but I received 100 pound only and I tried to contact with them but they not responding properly and ignore the call it’s really a worst experience for me in Lyca fly and they are not trust worthy..
26-04-2023
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Xan Morgan
DO NOT BOOK FLIGHT from LycaFly they are misleading and scam artists
26-03-2023
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Lakhsman Gajparia
Poor
26-01-2023
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Anne Rayworth
Do not use this company, complete scammers. We booked a ticket for my son in law who had to travel abroad as an emergency. Paid an extortionate amount, a few hours before he was due at the airport they contacted us to say the flight had been cancelled till the next day Go home and come back tomorrow. We had travelled 150 miles to get there this was not feasible,. On checking the flights ourselves we saw that the flight was not cancelled and was showing ontime. We went to the ticket desk to find out was happening and they were deeply apologetic, no connection to this scam company at all but said despite us having a booking reference and ticket number,they had not even purchased one for us. I won't even go into their appalling customer service etc. I received a curt email saying we would receive a refund in 14 days. After all their lies, I have contacted my bank who are refunding the ticket as have seen In these reviews the saga that people have experienced trying to get a refund. Save yourself rhe headache avoid avoid avoid
26-12-2022
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Manish Bharti
What a nightmare to book a holiday with lycafly, i am chasing for reschedule my booking, and there is no direct contact, Lycafly is trying to con me, i had a word with hotel team, and they are happy to reschedule but lycafly are saying that, they have supplier who is dealing with that, time is getting closer to travel day and no response yet. I can understand why they have just 3.1 star I suppose to check review first
26-12-2022
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kanishka bigzada
Very bad customer service, will hang up on you
26-12-2022
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Chintan Patel
I called the LycaFly customer care regarding my flight reservation, i done a mistake of putting title wrong, instead of "Miss" i put "Mr",it was for my sister, just to change that small detail they charge me £100. I realize this just after 10 minutes of booking and they told me that it is chargeable,I have evidence of this. This is so unacceptable, thought there was no other availability i had to pay them for this.
26-12-2022
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Thomas Cornish
Very easy and professional service
26-11-2022
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Himanshu Sharma
Rude staff, wonder how they are operating and sustaining nun business.. I am wondering why i even called them.....but that was first and the last time
26-11-2022
