LW Theatres
LW Theatres is a leading company in the entertainment industry, specializing in auditoriums, dinner theaters, performing arts groups, performing arts theaters, theater companies, and theater productions. With a focus on building and construction, LW Theatres is dedicated to creating exceptional spaces for culture, entertainment, and events. Their commitment to art and creativity is evident in every project they undertake, making them a trusted partner for clients in London and beyond. Whether it's a grand theater or an intimate performance space, LW Theatres has the expertise and experience to bring any vision to life.
Introduction to LW Theatres
LW Theatres is a company based in London, England, that specializes in providing top-notch entertainment experiences to customers. The company was founded in the 1970s and has since then become one of the leading theater companies in the region. What makes LW Theatres unique is their commitment to providing customers with a diverse range of shows that cater to different tastes and preferences. They have also invested heavily in their auditoriums and dinner theaters to ensure that customers have a comfortable and enjoyable experience.Services & products
LW Theatres offers a range of services and products that cater to different entertainment needs. Customers can buy tickets to a variety of shows, including musicals, plays, and performances by performing arts groups. The company also produces its own theater productions, which are known for their high-quality production values and engaging storylines.Location
LW Theatres is located in the heart of London on Drury Lane. The area is known for its rich cultural history, and customers can expect to find a range of businesses that cater to the arts and entertainment industry. The area is also well-served by public transportation, with the nearest tube station being Covent Garden, which is a 5-minute walk from the theater. Other nearby public transportation options include Holborn Station and Tottenham Court Road Station.Benefits
Customers should choose LW Theatres for their entertainment needs because of the company's commitment to providing high-quality shows and experiences. The company has invested heavily in their auditoriums and dinner theaters to ensure that customers have a comfortable and enjoyable experience. They also have a diverse range of shows that cater to different tastes and preferences, ensuring that there is something for everyone.Good to know
Customers should be aware that LW Theatres is a popular destination for entertainment, so tickets may sell out quickly for popular shows. It is recommended that customers book tickets in advance to avoid disappointment.Reviews
Customers have consistently praised LW Theatres for their high-quality shows and exceptional customer service. Many have commented on the comfortable seating arrangements and the attention to detail in the production values of the shows. Overall, customers have had a positive experience with LW Theatres and are likely to return for future shows.Amenities
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seating
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air conditioning
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sound system
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projector
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stage
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lighting
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wheelchair accessibility
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catering
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private room
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outdoor seating
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gluten-free options
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vegetarian options
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live music
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dancing
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full bar
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late night menu
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theatre performance
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rehearsal space
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bar service
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catering service
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online booking
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refreshments
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ticket booth
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lobby
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costume closet
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green room
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elevator
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restroom
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security guard
FAQ
Are there any restrictions on the type of events that can be held in the auditorium?
There are no specific restrictions on the type of events that can be held in our auditorium. We welcome all kinds of events, from theatre productions and performing arts groups to dinner theatres and corporate events.What amenities and equipment are available in the auditorium?
Our auditorium comes equipped with state-of-the-art sound and lighting systems, as well as dressing rooms and backstage areas. We also offer a range of amenities, including catering services, box office support, and front of house staff.What is the pricing structure for renting the auditorium and are there any additional fees?
Our pricing structure varies depending on the type of event and the duration of the rental. We offer competitive rates and can provide you with a detailed quote based on your specific requirements. There may be additional fees for services such as catering, box office support, and technical assistance.What is your policy on refunds or cancellations of tickets?
Our policy on refunds and cancellations of tickets is subject to the terms and conditions of the specific event. In general, ticket sales are final and non-refundable, but we will always do our best to accommodate changes where possible.Can you provide references or past client reviews?
We are proud to have worked with a wide range of clients and performing arts groups over the years, many of whom have provided positive feedback on our services. We would be happy to provide references or past client reviews upon request.Reviews
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sabina borrelli
24-05-2023
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Peter
Very poor customer service and communication. Staff were more concerned with checking everyone's bags and telling people not to take photos than being friendly/ helpful. There were no programs available as I entered the hall and unfortunately I missed half of the show as no announcement was made that there was a break when the curtain came down. It would have been so easy to announce that the show would recommence in X minutes, however they assumed that everyone knows the program or looks through the internet to find it. Nothing about a break was shown on my ticket or email confirmation. I emailed their customer service to complain, however they did not offer to do anything to improve their service/ communication in the future. I am very disappointed with their attitude and would never go back.
19-05-2023
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NIKOS STAMOULOS
19-05-2023
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BKSirSaw
26-03-2023
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Jill Fink
26-03-2023
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Sheetal Lakhani
Customer Service is absolutely shoddy - Tried to amend a booking for Phantom of the Opera and no help whatsoever from the customer service team at LW Theatres and Virgin ( I get the T&C's, but sadly thing's change) Even offered to pay more money but that didn't help either shame, your loss!!
26-03-2023
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Ms Bea
Awful customer service. Rude arrogant staff. Crammed seating.
26-03-2023
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Arron Mallinson-Pocock
Awful experience all round with booking and the night.
26-02-2023
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Saraya H
quite a lengthy wait and several options to get through before a real person answered the phone but Paul in Customer Relations was an absolute joy to deal with. Very helpful and amilable manner. An asset to LW! Thank you Paul.
26-02-2023
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Pradeep
Went to Frozen show and it was very nice experience. We got tickets on side of stall (SL), and the views were restricted. We had views only of the artists performed in the front of the stage, and anything behind can't be seen. I felt the entry prices are expensive for restricted view!
26-02-2023