Luxe Outdoor
Luxe Outdoor is a camping store located in Harpenden, England. They offer a wide range of outdoor gear and equipment for camping enthusiasts. Their shop provides a one-stop-shop for all camping needs, from tents to sleeping bags, cooking equipment, and more. Luxe Outdoor is dedicated to providing high-quality products and excellent customer service to ensure that their customers have the best possible experience in the great outdoors.
Introduction to Luxe Outdoor
Luxe Outdoor is a camping store located in Harpenden, England. The company was founded with the purpose of providing high-quality outdoor products to customers who love exploring nature. What makes this company unique is its commitment to sustainability, as all products are eco-friendly and made from sustainable materials.Services & Products
Luxe Outdoor offers a wide range of outdoor products, including tents, sleeping bags, backpacks, and camping stoves. They also sell outdoor clothing and footwear from top brands. Additionally, the company offers camping equipment rentals for customers who prefer not to invest in gear upfront.Location
Luxe Outdoor is located in Marlborough Park, a bustling area with a variety of shops and businesses. Customers can expect to find restaurants, cafes, and grocery stores nearby. The nearest public transportation options are Harpenden train station (1.3 miles away), Harpenden bus station (0.5 miles away), and Southdown bus stop (0.2 miles away).Benefits
Customers should choose Luxe Outdoor for their outdoor needs because of the company's commitment to sustainability and high-quality products. They offer a wide range of products and equipment rentals, making it easy for customers to find everything they need for their camping trip in one place.Good to Know
Customers should be aware that Luxe Outdoor has limited hours of operation on weekends, and it is recommended to call ahead to ensure availability of equipment rentals.Reviews
Customers rave about the quality of products and customer service at Luxe Outdoor. Many appreciate the company's commitment to sustainability and eco-friendly products. Overall, customers highly recommend Luxe Outdoor for all outdoor needs.Amenities
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tent -
sleeping bag
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backpack
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camping stove
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hiking boot
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flashlight
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first aid kit
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water bottle
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camping chair
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cooler
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lantern
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compass
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matches
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bug spray
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sunscreen
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map
FAQ
What type of camping gear and equipment do you sell?
At Luxe Outdoor, we sell a wide variety of camping gear and equipment including tents, sleeping bags, camping stoves, backpacks, and outdoor clothing. We also offer camping accessories such as lanterns, coolers, and camping chairs.What are your store hours and do you have online shopping options?
Our store hours are Monday to Saturday from 9 am to 6 pm, and on Sundays from 10 am to 4 pm. We also have an online store that is open 24/7 for your convenience.Do you offer any warranties or guarantees on products?
Yes, we offer warranties and guarantees on most of our products. Please check with our staff or refer to our website for specific details on each product.Are there any special discounts or promotions available for frequent shoppers?
Yes, we have a loyalty program for frequent shoppers that offers discounts and promotions on future purchases. Please inquire in-store or on our website for details on how to join.Can you provide recommendations for camping locations or offer tips for camping beginners?
Yes, we have a team of experienced campers who can provide recommendations for camping locations based on your preferences and offer tips for beginners. Please feel free to ask our staff or check out our website for more information.Reviews
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Gary McNamara
Just had my outdoor kitchen installed - excellent bit of kit. Customer support were brilliant answering all my questions, and the team that installed it were very polite and friendly. Recommended.
29-05-2022
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Milli Howard
Just installed our outdoor kitchen, couldn't be happier with the result from Luxe Outdoor! Fantastic Product and Service! Here to the summer!
29-05-2022
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nadine d
Faulty product. Dishonest company. Horrific courier. Buuyer beware. Far from 'Luxe' should be re-branded 'lame'. Wasted hours of my time & hundreds of pounds wasted. Bought a bell tent from them, it arrived in a totally mangled box with poles poking out of the material. Contacted them immediately to tell them & sent pictures. They apologised & offered £40 off which I did not accept as I just wanted a quality undamaged product not a tent with holes in. I asked to return it, they took ages to reply, then when they finally did reply, sent me a label on a Sunday evening for a collection by UPS the very next morning - they said they could not give me a time or even a rough idea so I had to stay in all day again, as I did the day it was delivered. The courier arrived to collect the faulty product but I had not been notified that the label had been sent by that point (the night before) who checks their Ebay account on a Sunday evening? I asked the courier to wait while I checked if a label had been sent & he said he'd come back in an hour. That was the last we saw of him. I then received an angry message from Luxe blaming me & stating she had paid for a collection twice & I had refused to accept the collection twice - absolutely untrue. I asked her to send me her email address so I could send her the proof from our Ring door bell that the Courier said they would return (video & audio evidence) - I did NOT refuse them, I asked them to wait while I established if the label had been sent, they said they'd come back so I said ok. They chose to leave without collecting the parcel & they stated they would come back to collect but did not. The seller was dishonest trying to get me to cover the cost of the fictional 'two attempts to collect' I have absolute video evidence with audio showing what the courier stated and that they NEVER returned. Now the Luxe has stated I need to lug the c.30kg tent to the post office & pay for the return of the FAULTY product myself they will not refund me for the cost. Even though I made her aware that I am disabled. Faulty product. Horrific service. Dishonest. £400 out of pocket & will have to pay £50 further because she refuses to meet her basic legal obligations.
29-05-2022
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Jinglin Li
Excellent products and good services too!
29-05-2021
