Luton Post Office
Luton Post Office is a trusted provider of insurance services in England. Their team of experts specializes in auto insurance agencies and offers comprehensive coverage options to meet the unique needs of each client. With a commitment to excellent customer service, Luton Post Office is dedicated to helping individuals and businesses protect their assets and achieve peace of mind.
Introduction to Luton Post Office
Luton Post Office has been serving the community for many years, providing excellent postal services to the people of Luton. The company has a rich history of providing reliable and efficient postal services to its customers. What makes this company unique is the fact that it is more than just a post office. It is a place where people can come together, exchange ideas, and build relationships.Services & products
Luton Post Office offers a wide range of services to its customers. They provide postal services, including mail delivery, parcel delivery, and stamp purchases. The company also offers a range of financial services, including bill payment, currency exchange, and money transfers. In addition, they provide a range of office supplies, including stationary, envelopes, and packaging materials.Location
Luton Post Office is located in the heart of Luton, in The Mall shopping centre. The area is a bustling hub of activity, with many shops, restaurants, and businesses. Customers can expect to find a range of retail and entertainment options in the area. The post office is conveniently located near many public transportation options, including the Luton train station, which is just a short walk away.Benefits
Customers should choose Luton Post Office because of its commitment to providing excellent customer service. The company prides itself on its friendly and knowledgeable staff, who are always ready to help customers with their postal and financial needs. In addition, the company offers a range of services that are designed to make life easier for its customers.Good to know
One thing customers should be aware of is that Luton Post Office can get quite busy during peak hours, so it's best to plan ahead and avoid these times if possible. The post office also offers extended hours during the holiday season, which is a great benefit for customers who need to send packages or purchase stamps during this busy time.Reviews
Customers have consistently praised Luton Post Office for its excellent customer service and range of services. Many customers have commented on the friendly and knowledgeable staff, who are always willing to go above and beyond to help customers with their needs. Overall, customers have had a very positive experience with this company.FAQ
What types of coverage options does your auto insurance agency offer?
We do not offer auto insurance coverage options as we are a post office and do not provide insurance services.Can you provide me with a quote for my specific vehicle and driving record?
We do not offer auto insurance quotes as we are a post office and do not provide insurance services.Are there any discounts available for safe driving or multiple vehicles?
We do not offer auto insurance discounts as we are a post office and do not provide insurance services.What is your claims process and how quickly can I expect a resolution?
We do not handle auto insurance claims as we are a post office and do not provide insurance services.How responsive is your customer service department and what are your hours of operation?
Our customer service department is responsive during our operating hours, which are typically Monday to Friday from 9am to 5:30pm and Saturdays from 9am to 12:30pm. However, as we are a post office, our customer service is focused on postal services and may not be able to assist with inquiries related to auto insurance.Reviews
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Mr Edward Thomson
08-05-2023
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Kathleen Suttey
Wow!!! the most amazing useless and rude patronising staff, who don't have the initiative to put a sign on the out of order self help tills. The grey haired member of staff behind the counter is very patronising rude women i have ever had the misfortune of meeting, retirement ( sack) is a option and give her job to someone who can be bothered. Avoid this post office in W h smiths if I was you. Very very long queue, One person on tills obviously. This place is crying out for a mystery shopper from Post office to see what they expect customers to continually have to content with. Wish it was possible to put zero rating.
08-05-2023
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P M
Extremely long queues.
08-05-2023
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Paulette Flowers
29-04-2023
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Evra Dan
Then I'll join the camp of those who prefer to give 0 stars. One day the line was very long, my husband and I were standing in line. My husband had dental surgery, and the poor guy was white and dizzy next to me. After many requests, I got him to sit outside. I was left alone, and then a "man" with a penchant for remorse first stood next to me or in front of me. I told him I would be next (I would have let him anyway if my unwell husband hadn't been waiting outside), but he didn't care. This is where Ann came into the picture. She said that I had come from the self-service checkouts and jump the line. Which is an obvious lie! I am always honest, I take into account you who are waiting, since we are partners in fate. Nobody enjoys standing in line. Even though I told her that I didn't skip the line and waited a long time, he said that he wouldn't serve me. My mind took 5-6 people. What right do you have to allow this? (There were several people there who claimed that I did stand in line and that I did not avoid the line, however, he did not deal with it) I asked for her manager, but she ignored me, then like a stupid child, even though I asked her why he was doing this to me, he just kept silent. She was able to complete his work of about 30 seconds with great difficulty, but he refused to say hello or goodbye. Folks, I come from Hungary, where people are negative and complain all the time, but even there I have never experienced such bitterness as you can see on the face of this Royal Mail Batman (the judge). Dear Ann, if you don't like your job, that you have to deal with people, why don't you go to the slaughterhouse to clean the blood, or count beech shrews on a remote uninhabited island? And if you deal with people, you should have the insight that you can be wrong, and you should have empathy and understanding for others. Under the heading "Karen" I have your photo in the lexicon and I really hope that my family and friends won't let me be such an embittered incense like you. For travel: I would recommend a little meditation and self-examination, breathing therapy, if you are unable to do this, go back to the fairy tale from which you escaped, bad witch!
29-04-2023
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Adam “Baba Ali” Salah
Waste of a journey from the other side of Luton during rush hour. On the website it says closing at 5.30pm. Arrive at 5.15pm for them to tell me they stop serving at 5pm. All the staff are interested in is rushing home. Had 5 other people having the same issue. Close whatever time you like just change the timings to avoid this problem in the future. Ann was the manager on the day.
29-04-2023
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Kadimesrikanth Reddy
Worst at customer service, they never opened all the counters, Staff is doing good but they don’t have enough staff to manage all the customers. The waiting time is above 1hr all the time.
29-04-2023
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Arsalan Sheikh
29-03-2023
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KAMAL HOSSAIN MOSHAROF
Everytime we come, there is a big que here, only one or two are working in lieu o of 5
29-03-2023
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Alin Alin
Evry time it's to busy With too few employees 2 or 3 ladys
29-03-2023
