Luton Council
Luton Council is a public sector organization located in Luton, England. They operate out of the Town Hall on George St. and are dedicated to serving the local community. Their focus areas include City Halls & Town Halls, as well as Public Sector & Society.
Introduction to Luton Council
Luton Council is a public sector organization located in Luton, England. The council was established to provide efficient services to the community and improve the quality of life for residents. The council is unique because it is responsible for the development and maintenance of the city's infrastructure, as well as providing essential services to the residents.Services & Products
Luton Council offers a wide range of services to the public, including waste management, housing, planning, environmental health, and leisure services. The council also provides support to businesses through funding and advice on growth and development.Location
Located in the heart of Luton, the council's town hall is easily accessible by public transportation. The area surrounding the council's location is bustling with shops, restaurants, and other businesses. The closest public transportation options are Luton train station, Luton bus station, and Luton Airport Parkway train station, all within a 10-15 minute walk from the council's offices.Benefits
Customers should choose Luton Council because of their commitment to providing reliable services to the community. The council is dedicated to improving the quality of life for residents and providing support to businesses in the area. With a focus on sustainability, Luton Council is working towards creating a greener and more sustainable community.Good to know
Customers should be aware that Luton Council is a local government organization and therefore their services are only available to residents of Luton. The council also has strict regulations in place regarding waste management and recycling, and customers are encouraged to follow these guidelines to help create a cleaner and greener community.Reviews
Customers have praised Luton Council for their efficient and reliable services. Residents have expressed their satisfaction with the council's waste management and recycling programs, as well as their commitment to creating a sustainable community. Businesses have also appreciated the council's support and advice on growth and development. Overall, Luton Council has received positive reviews from the community.Amenities
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parking -
wheelchair accessibility
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meeting room
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public records
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voting booth
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lobby
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office hours
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clerk
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tax collection
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licensing
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permits
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public notices
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community events
FAQ
What are the standard services provided by your City Hall or Town Hall?
We offer a range of services to our residents, including but not limited to: waste management, road maintenance, planning and building control, housing, council tax, and elections.How can I access the services provided by the City Hall or Town Hall?
You can access our services in a number of ways, including visiting our offices in person, calling our customer service team, emailing us, or visiting our website where you can find information and complete online forms.What is the process to obtain permits or licenses from the City Hall or Town Hall?
The process for obtaining permits or licenses varies depending on the type of permit or license you require. You can find information on the specific process for each type of permit or license on our website or by contacting our customer service team.How do I report a problem or concern to the City Hall or Town Hall?
You can report problems or concerns to us in a number of ways, including calling our customer service team, submitting a report on our website, or visiting us in person. We have dedicated teams to handle specific types of problems or concerns, such as road maintenance or waste management.How does the City Hall or Town Hall involve the community in decision-making processes?
We value community involvement and regularly seek input from our residents on important decisions. We hold public meetings where residents can voice their opinions and concerns, and we also have various consultation processes in place for specific issues. We also have a number of community engagement programs and initiatives to encourage participation and collaboration.Reviews
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Naseem Shah
Angry resident :( getting out of my apartment can be dangerous and nearly got run over because of the blind spots created by nuisance parking. No management at by the council in controlling this problem even though they claim they would do something to enforce this problem. As a recent review suggests a free for all for parking. Someone is going to get run over injured or a fatality before the cancel do something unfortunately. This is area is getting busy and ongoing issue but these things fall on deaf ears with promises. (location Stirling drive, Kimpton Rd)
26-05-2023
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Farid Bidabady
What waste of council tax money for this website
28-04-2023
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Abdul Awal
Luton borough council is genuinely thief. I really don't know what do they do with all these money they collect from council. You call them and even to get the the main switch board takes you 10 minutes and when they transfer you to a department take 45 minutes as if you don't have anything else to do. Luton council probably the only one did not gave any discount to any of the residents rather they have increased council tax every year. Almost same as London Borough maybe even more.
26-04-2023
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Iurii Kryvoruchko
My neighbors are building a term. Work Saturday, Sunday council no answer on complen
26-04-2023
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Kashif Mohmood
Not a good service at all even the website is useless
26-04-2023
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farhad khan
If there was a lower score I would have selected that. Absolutely disgraceful. Extremely unprofessional and not helpful at all.
26-04-2023
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Zac Rashid
Disgusting, no one answers the phone. You wait 30 mins no response. Environmental department muste on holiday, as they do not answer phones at all
26-04-2023
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John Smith
Parking issues on Stirling drive/Kimpton rd. not addressed- A free for all. Airport traffic blocked pavements nuisance and dangerous parking only going to get worse. Council not doing anything in terms of patrols. Double parked, come on down and join in the fun!
26-04-2023
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abdi ahmed
Alice in admin for legals gave me the worst customer service I have ever received, put me on hold in the middle of trying to finish my sentence, referring me departments I am asking her not to, and hanging up the phone on me when I'm telling her I don't like the level of service she is providing. someone really needs to listen into these recorded phone calls.
26-04-2023
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nicole adam
Housing team absolutely no help, rude, spoken over and unapologetically awful. Application closed prematurely without any contact. I understand they deal with this for a living and are desensitised, but most people have never dealt with anything like this before and in a time that you are so vulnerable the lack of care, compassion and overall argumentative nature was outstanding - absolutely not anything I would have ever expected to have dealt with via a council. @Luton Council, you need to work on training your team to have compassion and empathy. The law is the law when it comes to homelessness, but the delivery and argumentative responses are not warranted!
26-04-2023
