Lumina Energy is a UK-based company that specializes in providing energy solutions to its clients. They offer a range of services including electric utility, gas supply, and green energy solutions. Lumina Energy is also known for its business management consultancy services, helping organizations optimize their energy usage and reduce costs. With a focus on energy and resources, Lumina Energy is committed to providing sustainable solutions that benefit both the environment and their clients. They also offer job and education opportunities in the energy sector.
Introduction to Lumina Energy
Lumina Energy is a company that specializes in providing energy services to residential and commercial customers. Founded in 2003, the company has grown to become one of the leading electric utility companies and gas companies in the United Kingdom. Lumina Energy is unique in that it focuses on providing green energy solutions to its customers, helping to reduce their carbon footprint and contribute to a more sustainable future.Services & products
Lumina Energy offers a wide range of energy services and products to its customers. These include electricity and gas supply, energy management consulting, and green energy solutions. Customers can choose from a variety of energy plans that are designed to meet their specific needs and budget. Lumina Energy also offers smart energy solutions that enable customers to monitor and manage their energy usage in real-time.Location
Lumina Energy is located in West Malling, a charming town in the English county of Kent. The area is known for its historic architecture, beautiful countryside, and vibrant local community. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, shops, and professional services. The town is well-served by public transportation, with the West Malling railway station located just a short distance from Lumina Energy. Other nearby public transportation options include the East Malling railway station and the Kings Hill bus stop.Benefits
Customers should choose Lumina Energy because of its commitment to providing sustainable energy solutions that help to protect the environment. The company also offers competitive pricing, exceptional customer service, and a range of energy plans that are designed to meet the unique needs of each customer. Lumina Energy's team of energy management consultants can also provide expert advice and guidance to help customers reduce their energy usage and save money on their energy bills.Good to know
Customers should be aware that Lumina Energy is committed to providing transparent and honest pricing, with no hidden fees or charges. The company also offers a range of flexible payment options to help customers manage their energy bills more effectively.Reviews
Customers have praised Lumina Energy for its excellent customer service, competitive pricing, and commitment to sustainability. Many customers have also noted that the company's energy management consultants are highly knowledgeable and helpful, providing expert advice and guidance on how to reduce energy usage and save money on energy bills. Overall, customers have had a very positive experience with Lumina Energy and would recommend the company to others.
FAQ
What types of renewable energy sources do you offer?
At Lumina Energy, we offer a variety of renewable energy sources such as solar, wind, and hydro power. We are committed to providing sustainable energy options to our customers.
What are your rates for residential and commercial electric service?
Our rates for residential and commercial electric service vary depending on the specific energy plan chosen by the customer. We offer competitive rates and a range of pricing options to fit the needs of all our customers.
What is your outage response time and procedure?
We take power outages very seriously and have a dedicated team in place to respond as quickly as possible. Our typical outage response time is within a few hours, and we have a clear procedure in place to ensure that all outages are resolved as efficiently and safely as possible.
How do you prioritize customer service and support?
At Lumina Energy, we prioritize customer service and support above all else. We understand that our customers rely on us for their energy needs, and we strive to provide the best service possible. We have a dedicated customer service team available to answer any questions or concerns, and we are committed to resolving any issues as quickly and effectively as possible.
What types of energy plans do you offer and what are the rates?
We offer a variety of energy plans to fit the specific needs of our customers. Our plans include fixed-rate, variable-rate, and green energy options. Rates vary depending on the plan chosen, but we offer competitive pricing and a range of options to fit any budget.
