Lsh Auto
Lsh Auto is a company based in Birmingham, England that offers a range of services related to cars, boats, and motorcycles. They specialize in auto repair, car brokering, car leasing, and selling both new and used vehicles. Lsh Auto also has departments of motor vehicles and rare book stores. They are authorized dealers of Mercedes-Benz and Smart vehicles, and offer a variety of financial services. In addition, they cater to the public sector and society. Lsh Auto is a one-stop-shop for all your automotive needs and shopping.
Introduction to Lsh Auto
Lsh Auto is a company that was established in Birmingham, England. The company has a rich history of providing customers with top-quality auto repair and maintenance services. What makes Lsh Auto unique is their commitment to customer satisfaction, as they always strive to go above and beyond in meeting their customers' needs.Services & Products
Lsh Auto offers a wide range of services to customers, including auto repair, car leasing, and car brokerage. They also deal in rare books and used auto parts. As an authorized dealer of Mercedes-Benz and Smart, the company has a wide range of vehicles available for purchase.Location
Located at 144 Bromford Ln, Erdington, Birmingham B24 8DE, United Kingdom, Lsh Auto is situated in a bustling area of Birmingham. The area is home to a variety of businesses, including other auto repair shops, motor vehicle dealerships, and even the Department of Motor Vehicles. Customers can expect to experience a vibrant and exciting atmosphere when visiting Lsh Auto. The nearest public transportation options include the Bromford Lane bus stop, the Bromford Drive bus stop, and the Erdington train station, all of which are within a 10-minute walk from the company.Benefits
Customers should choose Lsh Auto because of their commitment to providing top-quality services, their wide range of products and services, and their knowledgeable staff. The company also offers financial services to help customers purchase their dream vehicle.Good to Know
Customers should be aware that Lsh Auto is a company that is dedicated to providing the best possible service to its customers, and they always put the customer's needs first.Reviews
Lsh Auto has received many positive reviews from customers who have used their services. Customers have praised the company for their professionalism, expertise, and excellent customer service.Amenities
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service center -
parts department
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luxury car showroom
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certified pre-owned vehicles
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new vehicle inventory
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used vehicle inventory
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accessories
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pick up & delivery
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valet service
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shuttle service
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car wash
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detailing
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tire center
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showroom
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test drive
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financing
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trade-in
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delivery
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warranty
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roadside assistance
FAQ
What types of vehicles are available for lease?
At Lsh Auto, we offer a wide variety of vehicles for lease, including Mercedes-Benz cars and Smart cars. We strive to provide our customers with high-quality vehicles that meet their specific needs and preferences.How do you charge for your services and what is included in your fee?
Our charges for services vary depending on the type and scope of the service provided. We provide transparent pricing and will always inform our customers of the cost before providing any service. Our fees typically include the cost of labor, parts, and any additional expenses that may be required to complete the service.Are there any penalties for ending the lease early?
If you need to end your lease early, there may be penalties involved. The amount of the penalty will depend on the specific terms of your lease agreement. We recommend reviewing your lease agreement carefully to fully understand the terms and conditions regarding early termination.What is your return policy for used auto parts?
We take pride in offering high-quality, reliable used auto parts to our customers. If for any reason you are not satisfied with your purchase, we offer a return policy. Please contact us to discuss the specific details of the return policy.Can you provide references or testimonials from previous customers?
We are happy to provide references or testimonials from our satisfied customers. Please contact us to request this information and we will be happy to provide it to you.Reviews
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Paul Phillips
Thanks to Sonia at LSH for completing some warranty work on my vito van
26-04-2023
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Mohammed Nadeem
Expect to wait a long time for parts. One person behind desk, 15 people waiting. Shockingly poor!!!
26-03-2023
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Kirsty jones
Amazing customer service hand over was incredible
26-02-2023
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Andrew McAllister
I bought a 3 year old Mercedes in July last year and was told by the salesman that the car had full Mercedes’s service history the car recently had a recall and I was informed by my local Mercedes dealer there was no history on the car on the digital servicing database. I went back to lsh Auto and they agreed that the only service was one they did in March last year and as long as they over serviced it then the lack of service history doesn’t matter. In my mind the salesman lied and as he was employed by lsh Auto at the time this is a case of miss selling and fraud. Do not buy a car from this company as they will tell you anything to make the sale I am surprised they are a Mercedes main dealer
26-02-2023
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Shoaib Ahmad
I took my wife’s Mercedes for a software update to Lsh Auto’s near the Screwfix store in Solihull. This was my fourth visit, first two cancelled by the auto dealer himself because once the part was not available and second time the booking could not be found, the third one was my mistake as I took the vehicle a day earlier than scheduled. When I arrived at the workshop, the Mercedes garage was in full tishion. Tishion is when you see suit, boots and everything else but no customer service. The reception and the parking was a mess. Their was booking of maybe 50 vehicles or more with no parking space available and no help or assistance, except that the garage gentleman moving the vehicles asked me to park the vehicle across the double yellow lines. When I tried to I saw the signboard ‘No Parking’. By this time 10 other vehicles had arrived and they were desperately trying to find a parking space for themselves. After all of this extravaganza when I reached the queue, another gentleman who had brought his vehicle for service leaving important tasks aside was being refused service and asked to come another day. I realised that he was not being entertained primarily because he was black and then the desk clerk could not find his booking. This is what happened with me also. The gentleman was clearly annoyed. He refused to bring his vehicle another time and wanted to talk to their manager. God knows what happened to him later on. There was a pretty boy at the desk. But that’s all that he was. No manners, no customer service was his forte. Maybe the skin colour of that young boy had caught management’s attention or he had a strong reference from some Mercedes customer. The pretty desk boy was shy ling away and trying to make no eye contact whatsoever, greetings, hello, hi, hoya with the customers standing in front of him. And he was quite successful in doing that. Maybe the Lsh Auto management spent lot of money on training him to do what he was doing. The pretty boy who you could easily tell was racist because he was doing everything except his job which was attend to customers. I gauged from his body language that he didn’t want to attend to non-white customers. As I was non-white I decided to move to the other desk in the hope that someone might attend to me. Mercedes Benz should be ashamed of themselves that they have given Lsh Autos their dealership and servicing arrangements. Their service is poor by any standards and their staff is impolite and gives a damn to customer service. Non-white people may like to avoid this garage for serving them.
26-08-2022
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shatha salih
Mazidul Alom has excellent customer services where Mercedes-Benz Solihull LSH auto uk limited. He kept on informing me when I next to be seen rather than leaving me sitting. He let me a ware of everything. Very professional and thank you very much. I wish everyone do the same.
26-08-2022
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Rehmat Waseem
Good cars be found on this website 👍👍👍
26-05-2022
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AVFC1982WILL
Bought my first Mercedes from this garage with the help from Jaz (Sanjeev Sehdeva), outstanding service from him and everyone at this Mercedes dealer, also the building itself is very impressive. Super pleased with my new car!
26-05-2022
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Dave McAvinchey
I would like to say a big thank you to Mo for what has been a truly different car buying experience and after-care. From the outset Mo was professional, attentive and understanding. The car buying process was really very easy and relaxing. However I really just want to highlight how Mo truly went over and above what I would have expected when it came to the issue with the vibration. His demeanour was always calm, reassuring and he removed any stress from the situation. I want to thank him for agreeing to meet me half way on the two trips. I hope there is a more broad LSH survey where I can share my compliments more broadly within the group or Mercedes Benz. It’s not often a dealership or a customer facing agent provides such exceptional service. Thank you Mark and a huge thank you to Mo. It was a pleasure and if possible I would intend to be a repeat customer of the dealership.
26-05-2022
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Sal Amendola
Dealt with 2 very rude and disrespectful members of staff. Shall not have any further dealings - an embarrassment to the brand.
26-05-2022
