Louis Vuitton London Harrods Men

FAQ

Reviews

• 

  Betty

  Reading all these reviews how nasty the staff is, I don’t know, maybe is there a secret company policy we all don’t know about? Maybe they have to be rude? Other than that, how they can get these jobs?? The staff looked me up from head to toe, judging me so obviously. I’ve got money, honey, don’t you worry!

  22-05-2023
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  Fahad 005

  (Translated by Google) Always creative and elegant in service and decoration, as for your products and designs in the forefront and far from the nearest competitor, the men’s section is beautiful and luxurious, as well as the women’s section that does not need comment at all, and they have a luxurious children’s section from the other. This is the brand that you take while you are closed and not confused, whether it is for you or to give it as a gift. They have more than one corner in almost every floor, the ground floor is large, and the first floor is for women and bags other than those found on the ground floor. The second floor contains the men’s section, while the third floor contains the children’s section, and I think there is a corner in the fifth floor. I would like to thank the administration for the good selection of polite and interactive employees with visitors, in which the place is comfortable and luxurious. They only need to freshen the air. The brand is quality, reliability and hard work. (Original) دائمًا مبدعين وراقين في الخدمة والديكور ، أما منتجاتكم والتصاميم في الصدارة وبعيد عن أقرب منافس ، القسم الرجالي شي جميل وفاخر ، كذلك قسم النساء لا يحتاج تعليق أصلًا ، وعندهم قسم للاطفال فاخر من الاخر . هالماركة اللي تاخذها وانت مغمض وما تحتار سواء لك أو تقدمها هدية. لهم أكثر من ركن في كل دور تقريبا ، الارضي كبير ، والدور الاول نسائي وشنط غير اللي موجودة في الدور الارضي، الدور الثاني فيه القسم الرجالي ، أما الدور الثالث فيه قسم الاطفال ، وأظن فيه ركن في الدور الخامس. حاب أشكر الادارة على حسن اختيار الموظفين المهذبين والمتفاعلين مع الزوار ، فيه اريحية في المكان وفخامة. ينقصهم فقط تعطير الجو. الماركة جودة وثقة كد ومد.

  12-05-2023
• 

  S D O

  Very poor customer services. I had a certain product which I would like to buy it. Therefore I asked one of LV staff for stock availability, and I give him its item number. As I’ve been confirmed that it was available. I prepared to purchase it , and I gave LV staff my name and my Mobil number, but I been told that I need to wait a little bit. So I was waiting and after while I received txts message twice and need to wait more( I was waiting 15 minutes). Looks a few staff were available but I still had to wait. Isn’t it first come first served !! After complain to Manager, one staff approached me said ( how can I help you) . I don’t understand, do I have to give them again product information??? This shop has not got any communication skill between staff , as well as has not got any customer service skills. I left to Harrods and went LV Bond Street. If someone would like to buy LV products , avoid Harrods , Go to LV bond Street , or Selfridges.

  05-05-2023
• 

  Sam Lilly Jordan

  Went to Harrods Louis Vuitton yesterday to hand sunglasses in for repair and was served by a very helpful guy called Ben. He made our experience a pleasure and nothing was a drama. Thanks Ben for your help 👍🏻

  05-05-2023
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  Global Guide

  The staff is unfriendly but Sherri who helped me is WONDERFUL. Answered all my questions patiently. If you do go in, ask for Sherri.

  26-04-2023
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  Ria A

  LV shopping is always stellar and the staff at LV Harrods did not disappoint. Stephanie helped my friend buy her first bag and was super helpful in deciding options for the decision making process, thank you Stephanie 😊 We left with a gorgeous purchase, samples and smiles all round

  26-04-2023
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  Jenny

  (Translated by Google) People with bad service attitude are all earthlings. Don’t be so arrogant. When you look at our Asian faces and ask the price, you don’t care about it. If you think you are noble, you can just be a vase at home. The worst feeling in London, don’t come here while shopping is Worst clerk at Harrods 👎👎👎👎👎👎👎👎 (Original) 糟糕的服務態度人員，一樣都是地球人不用如此囂張，看我們亞洲臉孔就斜視問價格愛理不理的，自以為高尚就在家裡當花瓶就好，在倫敦最糟糕的感受，不要來這邊購物是 哈洛德百貨公司最糟糕的店員👎👎👎👎👎👎👎👎

  26-03-2023
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  Elizabeth

  Terrible service and incredibly rude staff. Not friendly at all and were extremely unapproachable in-store. Never had an issue with other stores in London. I'm very disappointed since we did end up buying things and weren't just browsing. The cashier's attitude (won't mention names here) was so offputting, felt like he just wanted to be somewhere else. This is no way to treat customers, especially for a brand like LV.

  26-03-2023
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  Soji Adeyemi

  Elegant..

  26-03-2023
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  Yuan Di

  Indeed one of the worst customer service I’ve ever met. I was a cabin crew with a five star airlines. With chances to visit many LV stores worldwide. This should be my worst experience. Queuing system was bad and there wasn’t many customers. Sales person more then customers I would say. And yet, they couldn’t give better service to genuine and polite approached customers. Bad attitude lower the grade and image on your brand. Please send your staffs for more self improvement courses to catch up with competitive market. For me, I’ll choose to buy online now which is more convenient and soon, your retails can close down with no commission and jobs. 自食其果！ Ps: Even smaller brand ‘Long-champ’ on the lower ground floor have a much polite and service orientated sales. Shame on you!

  26-03-2023