Lot Back2Shine
Lot Back2Shine is a household services company based in Birmingham, England. They specialize in providing high-quality carpet and upholstery cleaning services. Their team of professionals is dedicated to ensuring that their clients' homes are left looking and feeling fresh and clean. Lot Back2Shine is committed to delivering exceptional customer service and using only the best cleaning products and equipment.
Introduction to Lot Back2Shine
Lot Back2Shine is a household services company based in Birmingham, England. The company was founded with the aim of providing top-quality carpet and upholstery cleaning services to both residential and commercial customers. Lot Back2Shine prides itself on its commitment to customer satisfaction and attention to detail, which sets it apart from other companies in the same industry.Services & Products
Lot Back2Shine offers a range of services to its customers, including carpet and upholstery cleaning, as well as stain removal and odor elimination. The company uses only the best equipment and cleaning products to ensure that its customers receive the highest quality service possible.Location
Lot Back2Shine is located in King's Heath, Birmingham, which is a bustling area with a variety of businesses and shops. Customers can expect to find everything from cafes and restaurants to clothing stores and supermarkets in the area. The company is conveniently located near several public transportation options, including the King's Heath Bus Station, which is just a 5-minute walk away. Other nearby options include the Moseley Railway Station (1.5 miles) and the Bournville Railway Station (2 miles).Benefits
Customers should choose Lot Back2Shine for their household cleaning needs because of the company's commitment to quality and customer satisfaction. The company's attention to detail ensures that every job is done to the highest standard possible, and its use of top-quality equipment and cleaning products means that customers can trust that their carpets and upholstery will be thoroughly cleaned every time.Good to Know
Customers should be aware that Lot Back2Shine takes its commitment to the environment seriously, and uses only eco-friendly cleaning products in its work. This means that customers can rest easy knowing that their carpets and upholstery are being cleaned in a way that is safe for both their families and the environment.Reviews
Customers have consistently praised Lot Back2Shine for its professionalism, attention to detail, and high-quality service. Many customers have noted that the company's cleaning services have exceeded their expectations, and have recommended the company to their friends and family. Overall, Lot Back2Shine has received glowing reviews from its satisfied customers, who have praised the company for its commitment to customer satisfaction and top-quality cleaning services.Amenities
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free estimates
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same-day service
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eco-friendly products
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pet-friendly products
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stain removal
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deodorizing
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sanitizing
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upholstery cleaning
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carpet cleaning
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rug cleaning
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tile cleaning
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grout cleaning
FAQ
What cleaning methods do you use for carpets and upholstery?
We use a hot water extraction method which is highly effective in removing dirt and stains from carpets and upholstery. This method is safe and gentle on the fibers of the fabric or carpet, ensuring that they are not damaged during the cleaning process.Are your cleaning products eco-friendly and safe for pets and children?
Yes, all our cleaning products are eco-friendly and safe for both pets and children. We understand the importance of using safe and non-toxic cleaning products, and we ensure that all our products are carefully chosen to be safe for use in households with pets and children.Do you provide a written estimate before starting the job?
Yes, we always provide a written estimate before starting any job. Our estimates are transparent and detailed, ensuring that our customers have a clear understanding of the costs involved before we start the job.Are you licensed and insured?
Yes, we are fully licensed and insured. We understand the importance of being licensed and insured, and we take pride in ensuring that our customers have complete peace of mind when using our services.What is your guarantee for customer satisfaction?
We are committed to providing the highest level of customer satisfaction. If for any reason our customers are not satisfied with our services, we will work with them to make it right. We offer a satisfaction guarantee on all our services, ensuring that our customers are completely satisfied with the results.Reviews
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Reece Chapling
I called this company to arrange an external window clean as a requirement for having our private tenancy deposit returned. The gentleman I spoke with was friendly and sorted me a £70 quote for external window cleaning. On the day of cleaning, after the gentleman was 1-2 hours late to the job, they informed me that they do not accept bank transfers unless it is a minimum of £100, and suggested this is the only option unless we give cash-in-hand. This was an inconvenience for us as it was not us supervising the job, but we were able to sort the cash in hand by having someone local drive over. I welcome a decent explanation as to why as a company they only accept BACS at a minimum of £100. After this, they did not send an invoice to us for a week. After requesting the invoice we were told please can we wait a few more days as they are on holiday. After waiting until the day after their holiday, I had to call them to request the invoice again as it was stopping us from getting our deposit. I was told I'd get a call back but I'll let you guess what actually happened. Suffice it to say that we had to give the company's details to the estate agent in order to get our deposit back in the end as it seemed to be a fool's errand trying to get an invoice for something we already paid for. Judging by the reviews from this company it seems our bad experience was an exception to the rule, and I don't doubt the job they did was excellent. Service: Interior & exterior window cleaning
26-09-2022
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Bushra Bashrit
Highly recommend these guys, they did an amazing job, my garden was over grown & in a really bad way, they cut my grass, got rid of all the overgrown weed-edges and jet washed the garden and it literally looks immaculate! I haven’t seen it this clean in 5 years and I tend to get regular maintenance. Will definitely be booking you guys again. I also rebooked a driveway jet wash and very pleased with the results of that too. Excellent service all round! Thank you Service: Power/pressure washing
26-06-2022
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Saneea Khan
Critical: Professionalism, Punctuality, Quality
26-06-2022
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dominic turner
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Power/pressure washing
26-05-2022
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Evrim Balaban
Services: Power/pressure washing, Glass & mirror cleaning, General carpet cleaning Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
26-05-2022
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SAFE HAVEN HOUSING LTD
Positive: Professionalism, Quality, Responsiveness, Value Services: Upholstery cleaning, General carpet cleaning
26-05-2022
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shazhia Hussain
Positive: Professionalism
26-05-2022
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Mary Jones
Positive: Professionalism, Quality, Value Service: Interior & exterior window cleaning
26-05-2022
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sonniie x
Guys I couldn’t recommend these services enough!! Very punctual and extremely professional and clean. My back garden was over grown, muddy and the slabs were full of paint. The services these guys offer is faultless, my garden is looking brand new and the slabs look amazing, it’s unrecognisable. I cannot wait for some sunshine so I can finally relax out there. Get your gardens looking all pretty for the summer, couldn’t recommend them enough! - New Loyal Customer 😁 Services: Power/pressure washing, Glass & mirror cleaning
26-05-2022
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Waseen Qayyoum
Services: Power/pressure washing, Glass & mirror cleaning, Interior & exterior window cleaning Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
26-05-2022