Longthornes Pharmacy, West Road
Longthornes Pharmacy is a healthcare and medicine company located in Westcliff-on-Sea, England. They offer a range of pharmacy services to their customers.
Introduction to Longthornes Pharmacy, West Road
Longthornes Pharmacy, West Road has been serving the Westcliff-on-Sea community for over 30 years. The company's purpose is to provide high-quality healthcare and medicine services to its customers. What makes Longthornes Pharmacy unique is its commitment to personalized care and attention to detail. The staff takes the time to get to know each customer and their individual healthcare needs, providing a tailored approach to their care.Services & products
Longthornes Pharmacy offers a variety of services, including prescription filling, medication reviews, and vaccinations. Customers can also purchase over-the-counter medications, health and beauty products, and medical supplies. The pharmacy also offers a free delivery service for customers who are unable to come in-store.Location
Longthornes Pharmacy is located in the heart of Westcliff-on-Sea, a bustling town known for its seaside charm. The area is home to a variety of businesses, including cafes, restaurants, and boutiques. Customers can expect to experience a friendly and welcoming atmosphere when visiting the pharmacy. The closest public transportation options are Westcliff-on-Sea train station (0.6 miles), Prittlewell train station (0.8 miles), and Southend Victoria train station (1.1 miles).Benefits
Customers should choose Longthornes Pharmacy because of its commitment to personalized care and attention to detail. The staff goes above and beyond to ensure that each customer receives the best possible care. The pharmacy also offers a variety of services and products, making it a one-stop-shop for all of their healthcare needs.Good to know
Customers should be aware that Longthornes Pharmacy is closed on Sundays. However, they offer a free delivery service for customers who are unable to come in-store.Reviews
Customers rave about the excellent service they receive at Longthornes Pharmacy. They appreciate the staff's attention to detail and personalized care. Many customers also mention the pharmacy's free delivery service as a major benefit.Amenities
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pharmacy -
prescription refill
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online ordering
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delivery
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compounding
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immunization
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home health care
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pet medication
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otc products
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counseling
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specialty services
FAQ
What types of medications and health products do you offer?
We offer a wide range of medications and health products, including prescription medications, over-the-counter medications, vitamins, supplements, and personal care products. Our pharmacy has a large inventory of products to meet our customers' needs.Do you accept insurance or offer discounted pricing for self-pay customers?
Yes, we accept most insurance plans, and we also offer discounted pricing for self-pay customers. Our goal is to provide affordable healthcare options for all of our customers.Are your pharmacists licensed and knowledgeable about drug interactions and potential side effects?
Yes, all of our pharmacists are licensed and have extensive knowledge about drug interactions and potential side effects. They are available to answer any questions and provide guidance on medication usage.Do you offer prescription delivery or pickup options?
Yes, we offer both prescription delivery and pickup options. Our customers can choose the option that is most convenient for them.How do you ensure the privacy and security of customers' personal and medical information?
We take the privacy and security of our customers' personal and medical information very seriously. We adhere to all HIPAA regulations and have strict policies and procedures in place to protect our customers' information. Our pharmacy uses secure and encrypted technology to transmit and store all customer information.Reviews
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Kamrul Hasan
Good place
08-05-2023
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darrell clark
👍💯
29-01-2023
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Melanie Taylor
UPDATE. Sadly there's a rude new pharmacist here. I have fibromyalgia and have been having my prescriptions delivered, with no issues, from Longthornes West Road for about 20 years. Paul the pharmacist who I usually deal with is always exceptionally kind and helpful, and this review is in no way referring to him. Before Christmas I phoned them, and the lady I spoke to offered (off her own back) to arrange for my daughters prescriptions to also be delivered, to save me having to go and pick them up. This never materialised, so last week we popped in to collect her prescription, and I innocently mentioned that her prescriptions were supposed to be delivered now along with mine. To my surprise, immediately an exceptionally pompous and rude man who was behind the counter approached me asking if I am "housebound "... I answered "not all the time". He very belligerenty said that I wasn't entitled to have my prescriptions delivered, so I explained that I'd had this service for about 20 years without issue. He replied "that's as maybe ", but that delivery was out of the goodness of his heart, and the costs were coming out of his pocket, and on and on and on...... I'm not complaining about paying for the service. I'll happily do that if it's costing the pharmacist out of pocket, however, there are ways of explaining that to a customer. This man was pompous, condescending, belligerent and aggressive. My daughter was very shocked by how he spoke to me and, as someone who can't deal with confrontation, I just subsided.... very embarrassed at how he was speaking to me in full view of all the other customers. The lady behind the counter tried to be pleasant and upbeat, and I think she was embarrassed by him. I said that I had no problem paying for the service, but that in all these years, I had never been told that it was a problem, or that there are caveats. He continued to bluster aggressively and didn't comment on whether I could start to pay for my deliveries. Eventually I said that if this was now the policy I would change pharmacist and find one who's happy to deliver. However the truth is that I don't want to have to deal with this very unpleasant person. I have now changed my pharmacist to one who is happy to deliver....I explained my situation and offered to pay them for delivery, but was told there's no need. I am sad to leave Longthornes at West Road because up until now, the service has always been excellent and very friendly, and I have recommended them to friends. I have phoned for advice and have received excellent help, Paul has even sent me medication and trusted me to pay for it later, for which I am very grateful. However I can't continue to use them with this new man in charge. If this new man speaks to other customers the way he spoke to me, they may well find that other loyal customers will leave them too. Paul the pharmacist is so kind and everyone is very helpful, I wouldn't go anywhere else! 4 years later and just an edit to say that they are still the best local pharmacy! Paul has given me great advice over the phone and sent me medication to help without my having to leave the house, what fantastic service! Their drivers are also friendly and helpful and so are the lovely people who answer the phone definitely a 5 star business 😀
29-01-2023
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demi bates
Amazing customer service, been using them for about 3 years now and they have always gone above and beyond to help me , everyone in there is so lovely. always be my go to chemist
29-08-2022
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Jacqueline Brett
Brilliant chemist lovely staff very helpful
29-06-2022
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Nina Lovett
29-05-2022
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James Leonardi
Decent chemist with friendly, helpful customer service. 👍
29-05-2021
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Jacqueline Brett
Lovely shop nice staff very polite a pleasure to shop there
29-05-2021
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Emily Haynes
Friendly and helpful staff. Well stocked and very informed.
29-05-2021
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Sylvie Groom
Helpful cheerful staff at the pharmcy and delivery drivers are great as well. Overall fantastic service.
29-05-2021
