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Part-Time Daycares, Cat Hostels, Catteries

Longcroft Luxury Cat Hotel Norbury

Longcroft Luxury Cat Hotel Norbury is a premier cat hotel located in London, England. They specialize in providing top-notch accommodations for cats, including cat hostels, catteries, and part-time daycares. Their team of pet experts is dedicated to providing the best possible care for pets, ensuring that they are happy and healthy during their stay. Longcroft Luxury Cat Hotel Norbury is also committed to providing jobs and education opportunities for those interested in the pet care industry.

Introduction to Longcroft Luxury Cat Hotel Norbury

Longcroft Luxury Cat Hotel Norbury is a premium cat hotel that was founded in 2010 by Abi Purser. The company's goal is to provide a luxurious, comfortable, and safe place for cats to stay while their owners are away. What makes this company unique is its focus on providing personalized care to each individual cat, ensuring that they are happy and content during their stay.

Services & products

Longcroft Luxury Cat Hotel Norbury offers a range of services for cats, including luxury suites, day stays, and grooming services. Each suite is designed to provide maximum comfort and relaxation for the cats, with features such as heated flooring and a personal play area. They also offer a variety of grooming services, including baths, haircuts, and nail trims.

Location

Longcroft Luxury Cat Hotel Norbury is located in London, England, on Green Lane in the Norbury neighborhood. The area is primarily residential, with a mix of houses and apartments. There are several small shops and cafes in the area, as well as a few parks and green spaces. The closest public transportation options are Norbury Station, which is 0.3 miles away, Streatham Common Station, which is 0.9 miles away, and Mitcham Eastfields Station, which is 1.3 miles away.

Benefits

Customers should choose Longcroft Luxury Cat Hotel Norbury because of its commitment to providing personalized care for each cat. The staff is highly trained and experienced in cat care, and they go above and beyond to ensure that each cat is comfortable and happy during their stay. Additionally, the company's luxury suites and grooming services are top-notch, providing a truly premium experience for cats.

Good to know

Customers should be aware that Longcroft Luxury Cat Hotel Norbury only accepts cats that are up-to-date on their vaccinations, and they require proof of vaccination before accepting a cat for boarding. Additionally, the company has limited availability, so it is recommended that customers book well in advance to ensure that they can secure a spot for their cat.

Reviews

Customers have praised Longcroft Luxury Cat Hotel Norbury for its exceptional care and attention to detail. Many customers have commented on the luxurious nature of the suites and the high level of cleanliness throughout the facility. Additionally, customers appreciate the personalized care that their cats receive, and many have noted that their cats seem happy and relaxed during their stay.

Amenities

  • amenity
    cat beds
  • amenity
    catnip
  • amenity
    blankets
  • amenity
    scratching post
  • amenity
    cat trees
  • amenity
    veterinary services
  • amenity
    outdoor area
  • amenity
    play area
  • amenity
    grooming services

FAQ

What kind of activities do you offer for cats during their stay?

During a cat's stay at Longcroft Luxury Cat Hotel Norbury, we offer a variety of activities to keep them entertained and stimulated. We have climbing frames, scratching posts, toys, and play tunnels for them to explore. Additionally, we provide plenty of cuddles, attention, and interactive playtime with our experienced staff members.

How often do cats receive playtime and exercise while in your care?

We understand the importance of playtime and exercise for cats, so we make sure to incorporate these activities into their daily routine. Each cat receives a minimum of two play sessions per day, which includes interactive play with our staff members and access to toys and climbing structures. Our team also ensures that each cat has ample space to move around and stretch their legs throughout the day.

Are there any additional services, such as grooming or medical care, that you provide?

In addition to our standard accommodations, we offer a range of additional services to ensure that each cat's stay is comfortable and enjoyable. These services include grooming, such as brushing and nail clipping, as well as medical care, such as administering medication or monitoring special dietary needs. Our team is experienced in caring for cats with a range of health conditions, so you can trust that your cat will be in good hands.

What is your policy on communication with parents/guardians?

We understand that leaving your cat in someone else's care can be stressful, so we make sure to keep parents/guardians informed throughout their cat's stay. We provide regular updates via email or phone, including photos and videos of their cat enjoying their time with us. Additionally, we are always available to answer any questions or concerns that parents/guardians may have about their cat's care.

Do you have any certifications or accreditations in the cat care industry?

Yes, Longcroft Luxury Cat Hotel Norbury is a member of the International Cat Care organization, which sets standards for cat care and welfare around the world. Our team members are also trained in cat behavior and care, ensuring that each cat receives the highest level of attention and care during their stay with us.

Reviews

  • Helen McCallum

    I have two very nervous recue cats, and they were very well looked after, with extra hiding places for them to snuggle in. They were obviously well looked after, but even kept an extra day when my flight was suddenly cancelled, it meant I didn't have to worry. I opted for the regular wet food, but they have a special dry as well, and this was accommodated for. We will be back.

    05-05-2023
  • Sophie C

    A small, family-run cattery that really do take care of your cat(s)! I was nervous about leaving my cat Dizzy as she had never been to a cattery before and is an indoor cat, but she clearly settled in after the first few days. The regular photo updates are lovely and reassuring, and the little gift bag at the end with toys and treats is a lovely touch.

    28-04-2023
  • Emma Morris

    Really caring cattery. You can tell from the questions asked when booking. Robbie was great, I received regular updates and my cat came back looking like he had a lovely pampered holiday. Will use again in a flash.

    26-04-2023
  • Mariana Scarpino

    Happy had a wonderful time at Longcroft Cat Hotel Norbury, I know now because he came back in a very good mood and want to play as usual. Many thanks to Robbie and his wife for taking care of my cat so well ! I will book another time soon.

    26-04-2023
  • theebajanqueen

    I am so glad I was able to get a space for my boy at Longcroft. It was the first time I had been away since adopting him and was anxious about leaving him. I need not have worried. I was sent regular pictures and emails with updates on how my boy was getting on and this really help me to have a better holiday and relax. They really looked after him well and he got along famously. He enjoyed really enjoyed himself. I am so grateful to Longcroft for the care he was given and the next time I go away, without a doubt he will be going to Longcroft.

    26-03-2023
  • Alice Nicholls

    I was incredibly nervous leaving Coco in a cattery for the first time but I had absolutely no need to worry. Robbie made sure she had plenty of fusses and cuddles and provided me with daily updates and photos. She even came away with a little gift bag containing some new toys and treats. She was incredibly relaxed on the journey home and has settled straight back in - she was clearly very happy. She’ll be looking forward to her next stay and I’m so relieved I have found a cattery I can trust and know will treat her just as much as I do.

    26-02-2023
  • Andy

    It was the first time we were leaving our cats in a cattery so felt very wary. Robbie quickly assured us they would be very comfortable and enjoy their stay at Longcroft Norbury in an extra large suite. We received regular updates on their stay including pictures which soon put our minds at ease. Both cats clearly enjoyed their holiday and looked really relaxed when we collected them. We will be definitely be checking them in again, confident that the cats will enjoy their own luxury break. Thanks again for the bag of treats and looking after them so well.

    26-10-2022
  • Kate V

    It was the first time I left my cat to a cat hotel and I was very stressed but Robbie from Longcroft Norbury has been wonderful. I had almost daily updates and photos of Snow which gave me a lot of comfort. On top of that Snow looked like he really enjoyed himself and he didn’t seem stressed at all. I also received a little gift bag with all the toys he loved playing with and some treats. I couldn’t recommend them more!

    26-09-2022
  • Annabel Scarfe

    It's never easy leaving our two young Burmese cats when we go away but Robbie and Laura asked all the right questions and were very reassuring. We had loads of updates and photos while we were away and I could tell that the cats were content, well looked after and getting lots of attention. Skinny little Tilly even put on some weight about which we are delighted. They will definitely be going back to stay again.

    26-09-2022
  • MORE LAK

    Robbie made our holiday so much more enjoyable by caring so well for our two young cats (who had never stayed away from home before). He took time to understand the nature of our little ones, and was happy to answer my endless questions! The regular updates and photos really put our minds at rest - we could relax in the knowledge that our cats were being so well looked after - in clean and plush surroundings and clearly getting lots of attention. They returned home very happy! We can't recommend Robbie highly enough and would definitely rebook! Thanks again for the toys and bag of treats! Jacqueline

    26-09-2022