London Fine Foods Group
London Fine Foods Group is a leading company in the food and beverage industry, specializing in feed manufacturing, food brokering, food product supplying, and produce wholesaling. With a focus on agriculture, London Fine Foods Group provides high-quality products and services to its clients.
Introduction to London Fine Foods Group
London Fine Foods Group is a renowned company that specializes in sourcing and delivering high-quality food products to customers. The company has been in operation for over a decade, and its purpose is to provide customers with an exceptional culinary experience. What makes this company unique is its commitment to sourcing food products from the best producers worldwide and working with the most reputable suppliers.Services & Products
London Fine Foods Group offers a range of services, including food brokerage, produce wholesale, and feed manufacturing. Customers can buy various food products from the company, including fresh fruits and vegetables, artisanal cheeses, and premium meats. The company also offers a wide selection of specialty foods, including gluten-free and organic products.Location
Located in London, the London Fine Foods Group is situated in the vibrant neighborhood of Battersea Park. The area is known for its diverse businesses, including cafes, restaurants, and boutique shops. Customers can expect to experience a lively atmosphere in the area, with plenty of outdoor activities and events taking place throughout the year. The company is conveniently located near public transportation options, including Battersea Park Station, which is just a 5-minute walk away. Other nearby options include Queenstown Road Station and Clapham Junction Station, both just a short bus ride away.Benefits
Customers should choose London Fine Foods Group because of its commitment to quality and exceptional customer service. The company works with the best producers and suppliers worldwide to ensure that customers receive only the finest food products. The team is knowledgeable and passionate about food, and they are always happy to offer advice and recommendations to customers.Good to Know
Customers should be aware that some products may have limited availability due to seasonality or high demand. However, the company makes every effort to ensure that customers have access to a wide selection of products throughout the year.Reviews
Customers rave about the quality of the food products and the exceptional service provided by the team at London Fine Foods Group. Customers appreciate the wide selection of products and the team's knowledge and expertise in the food industry. Many customers also appreciate the company's commitment to sustainability and ethical sourcing.Amenities
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organic ingredients
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sustainable practices
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organic certification
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gluten-free options
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locally sourced produce
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food safety certification
FAQ
What kind of animal feed do you specialize in producing?
At London Fine Foods Group, we specialize in producing high-quality feed for a variety of animals. Our selection includes feed for livestock, poultry, and pets such as dogs and cats. We prioritize using natural ingredients to promote healthy growth and development in the animals that consume our feed.What is your delivery schedule and process?
Our delivery process is efficient and reliable. We offer next-day delivery within London and the surrounding areas for orders placed before a certain time. For orders outside of London, we provide fast and affordable shipping options. Our team works hard to ensure that orders are fulfilled and delivered in a timely manner.What is your delivery process and timeline for fulfilling orders?
Our delivery process is efficient and reliable. We offer next-day delivery within London and the surrounding areas for orders placed before a certain time. For orders outside of London, we provide fast and affordable shipping options. Our team works hard to ensure that orders are fulfilled and delivered in a timely manner.Do you offer customized feed formulas or is your product line limited to preset options?
We understand that different animals have different dietary needs, which is why we offer customized feed formulas to meet those needs. Our team works closely with customers to create a personalized feed formula that is tailored to the unique needs of their animals. However, we also offer a variety of preset options for those who prefer a more traditional approach.What is your pricing structure for brokerage services, and are there any additional fees or costs to be aware of?
Our pricing structure for brokerage services is competitive and transparent. We work closely with our clients to understand their needs and provide a pricing plan that fits their budget. There are no hidden fees or costs to be aware of, and we strive to provide exceptional value for our clients.Reviews
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Chris Magee
Just incompetent. Everything in the order was wrong. The rot is always at the upper layers of 'management'. The arrogance of this lot is something to behold, but not revisit.
26-01-2023
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Mike Sweeney
Ordered a Autum Truffle on Sunday before the Queens Funeral its was £9.95 for next day delivery! However understandably wouldn't be delivered due to the Queens day. No problem, I expected it the next day! However never arrived. So contacted customer service and was told by the Owner "We are a Family Business and we are not Amazon!!!" They only get stock on Wednesdays so don't bother purchasing until then. Now when purcashing Fine food I wouldn't expect Amazon to come close.. infact nobody would. What I would expect is a bit of class from such suppliers which clearly they lack! The product itself was well packaged and looked and smelt fresh. However due to the Sarcasm I will Not use this outfit again! In hindsight I should have read the reviews first as they speak volumes...
26-09-2022
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Kazim Moosa Imam
26-05-2022
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Jamie Moulding
There was initially a slight hiccup with my order, but the company went to an incredible effort to resolve the issue for me, to my great satisfaction.
26-05-2021
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Adminstrator Promoline
After ordering Foie Gras online and was charged for an extra 9.95 pounds for next day delivery,I called to make sure I will receive it the next day ,I was told that they were out of the item ordered.
26-05-2021
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Ali-Claude Barry
After ordering with a collection option, I called to make sure someone would be there and the ordered be ready and when I came to pick it up they told me that they were out of the items I ordered. Disgraceful customer service, waste of time
26-05-2021
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Daniel
I have placed an order for multiple items for a gift. I have ordered small tin of caviar, blinis, foie gras and potted Stilton. Package arrived timely and well packed. Unfortunately I was delivered slice of stilton of different brand. I have promptly contacted London Fine Foods to resolve problem. After initial conversation on the phone what felt like a filing a crime report when I had to give my details all over again despite having order number. I was told I will be called by someone soon. I asked to be contacted via email as I was busy at work with patients. Despite that in 5 minutes someone called me. I managed to pick up this call and again explained the issue. I was told then someone will call me soon again. In few minutes time I was called again but this time I was not able to pick up the phone. Soon after I was sent an email stating that their record shows that parcel was delivered and asking again whats the issue ( 3rd time !!! ). I have replied to the email explaining the issue again and asked to be contacted by email as I can not speak on the phone whilst being at work. Few hours later I was sent a reply stating that company could not source product I have ordered as its a seasonal item ( strangely widely available from other online suppliers ) and company decided to substitute it as well as they could and suggested partial refund ( no mention of proposed refund amount however). I have replied that as much as I can understand supply issue, substituting an item with one that is worth 3 times less than ordered one, not discussing substitution with a client and then invoicing client for an original product is rather unacceptable. Minutes later my phone was ringing again despite my clear wish not to be contacted by phone. I could not answer it again. No further email communication occured. I have now requested refund in full via PayPal. I found whole experience as far from fine service as it can be. In fact I think that their conduct is close to a fraud. Customer service is really poor with clearly no communication between members of staff and full disregard for client preferred form of communication which was very annoying.
26-05-2021
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Bella
Not the finest quality, not the best price, not the best service and certainly not the nicest people sadly -
26-05-2020
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Christopher Messum
Knowledgeable, fast and efficient. Extremely good caviar and foie-gras with next day chilled tracked delivery. Can't fault this. They are in the main shippers of caviar so other products as slightly secondary to this
26-05-2019
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John Coates
Have used them for the past two years asked if they could get scallops they replied saying would get back to me , chaced them again and still no response . Went else where and got my scallops and cavier at costco far cheaper. Shame
26-05-2018