London Door Company
The London Door Company is a leading supplier of doors in the United Kingdom. They specialize in providing high-quality industrial and interior doors, as well as stall installation services. The company also manufactures their own doors, ensuring that each product meets their strict standards of quality. With a focus on building and construction, as well as machinery and equipment, the London Door Company is dedicated to providing their customers with the best possible products and services.
Introduction to London Door Company
London Door Company is a leading supplier and manufacturer of high-quality doors for both industrial and commercial use. Established in London, the company has been providing excellent services to its customers since its inception. London Door Company is unique in the sense that it offers tailor-made solutions to meet the specific needs of its clients.Services & Products
London Door Company offers a wide range of services including door installation, repair, and maintenance. The company specializes in industrial door suppliers, interior doors, and stall installation services. They are also known for their high-quality door manufacturers, which are durable and long-lasting.Location
London Door Company is located at 153-155 St John's Hill, London SW11 1TQ, United Kingdom. The area is known for its bustling business community, with a mix of small and large businesses. The location is easily accessible by public transport, with the three closest options being Clapham Junction Station (0.4 miles), Wandsworth Town Station (0.7 miles), and Battersea Park Station (0.8 miles).Benefits
Customers should choose London Door Company because of their commitment to quality and excellent customer service. The company ensures that their products are of the highest standards, and their team of experts is always ready to provide support and guidance to customers.Good to Know
Customers should be aware that London Door Company is a reputable company that values their clients. They are committed to providing high-quality products and services, and they take pride in their work.Reviews
Customers have praised London Door Company for their exceptional services, quality products, and excellent customer service. They have been described as reliable and professional, with a team of experts who are knowledgeable and efficient in their work.FAQ
What types of doors do you offer?
We offer a wide range of interior doors including wooden, glass, and sliding doors for residential and commercial properties.Can you customize the size and design of the interior doors to fit my specific needs?
Yes, we can customize the size and design of the interior doors to fit your specific needs. Our team of experts will work with you to ensure that you get the perfect fit and design for your space.Do you offer custom door design options?
Yes, we offer custom door design options for our clients. Our team can work with you to create a unique and personalized design that fits your style and preferences.What types of stalls can your company install?
We specialize in installing all types of stalls, including restroom stalls, shower stalls, and changing room stalls, for commercial and public spaces.Can you provide examples of similar installations you have completed?
Yes, we have completed numerous installations for various clients, including restaurants, offices, and public spaces. We can provide examples of our work upon request.Reviews
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Stephen Brown
The door is nice, but zero customer service. Would not recommend to anyone. Our door was damaged by an attempted break in. Never responded to our requests for contact. Had to chase them using a premium rate number. Enquired about them doing the repair and they just said the whole door needed to be replaced?!? It was a couple of broken panes of glass… They present themselves as a premium service and products, but whilst the door is very nice, the customer service is an afterthought. I’m very suspicious of how well that 25 year warranty they advertise would be honoured…
28-04-2023
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nadia
Do not use this company. We bought a 6K door and we are still arguing with them about various defects including not making it to specification. They have already had to repaint it - so if doesn’t even look new. They have come around more than five times and still haven’t managed to fix it. The incompetence is unbearable. The team do not care whatsoever. The Customer Services is incredibly poor and we are still in the battle with them. Do not waste your money with this company. It is not high-end at all. I left a review months ago… the door has still not been fixed. It doesn’t look new anymore as its been repainted several times - do not get duped. Standards are sloppy. I want my money back. Awful experience. No one cares.
26-04-2023
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Mark Reading
UPDATE: 2 months later following the below review and the matter has still not been resolved. Long-standing follow up appointment cancelled on the day without explanation owing to an internal 'mix up' when there is clear e-mail confirmations about date/time etc. Totally unacceptable, dire customer service. Could not be more disappointed at how we have been treated by this company - and it looks to be going from bad to worse with v high staff turnaround that creates even more problems in getting issues resolved. Spend your money elsewhere. ORIGINAL REVIEW: Should have read historic reviews before ordering... The complaints raised in them relating to poor installation and workmanship and terrible customer service are spot on. After the initial installation we were told that the next step would be the painter attending to carry out finishing touches. Shortly thereafter we noticed that the bottom Banhams thumb locks installed (which cost over £1,000 themselves) would not close/function. In addition, there was a significant gap running all the way down between the door and the door frame which let a cold draft through and when stood inside looking at the door you could visibly see daylight on the other side. We tried calling the head office several times and could not speak to anyone and when we finally got through and raised these issues was called someone would call us back - which never happened. This resulted in us having to chase again repeatedly. We eventually arranged for a carpenter to return who looked at the locks and the gap. The gap problem appeared to be remedied, but just one week later, the problem has arisen again as the caulk has deteriorated and daylight can once again be seen. We have spent nearly £7,000 on a door that still has a gap between the frame and the door (and thus doesn't serve the purpose of a door in making our home wind and watertight), where the fitters left and where the final paintwork has not been completed - some 5 months after the order was first placed. The sales team are pushy and proactive at the beginning to ensure you part with your money, but the follow up customer service is unresponsive, un-engaging and show little empathy or understanding. We were told that the company had no work on when we booked - so we could get a small discount and the work carried out very quickly. Despite that, it took over 3 months for the initial installation process to even start. Extremely disappointed does not come close to conveying how we feel about this process. The company sells a dream of high end quality products delivered in a seamless fashion - but this couldn't be further from the truth. We are now left in a situation where we do not know where to go or what to do in order to try and salvage this very expensive disaster story. We would strongly recommend avoiding this company - as we are sure a better service can be delivered elsewhere at a significantly reduced price. Jason Green and Mark Reading
26-04-2023
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Martha Vasquez
Nice design and colour - the designer Gavin was very capable and a pleasure to deal with. The installation team was very professional, the decorator was also great. But overall it is not excellent. But door arrived damaged at bottom - with a dent. Unacceptable. The lock is the cheapest and most basic. Already it is not working well only weeks after installation. The team disconnected the doorbell and did not connect back. The team did not restore the wall around the door. Both teams said “the london door company” doesn’t pay them for that - that is not in their scope. Afraid not great and dont recommend.
26-04-2023
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Rachel Savage
High price and they talk about high quality and service. My door fitted 2 weeks ago. Still waiting for them to even set a date to come and finish it and get even the draught excluder working. Also surprised some of the poor paint finish on the door passed any quality control. They were quick in issuing final invoice though! Updating this review as the disappointment continues. Like others, it’s now close to 2 months since the door fitting started and im still chasing to get it finished. Oh and the damage they cause to my property - they don’t care and they certainly don’t help make good even when their own caveats don’t cover what they’ve broken! I wish I had never bought from them. Please avoid!
26-03-2023
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Howard Landes
I have bought before from this company but never again. It is owned by a larger entity that makes everything from wardrobes to cupboards to front doors and the level of service shows this. They are very expensive and the service has been literally atrocious. Avoid !!!
26-02-2023
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Nicola Screen
I'm so sorry to do this but. We have requested brochure from you . Four times . So you have just last an order because you don't want to send out the brochure. You want to send people to give the hard sell. We loved the look of your doors but you lost us.
26-11-2022
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Misty Mia
26-10-2022
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Simon Chapman
Quite simply, amazing. Our new front door has transformed our front of house both inside and out. Including the new side panel glass, it’s simply perfect. The craftsmanship is amazing, and we couldn’t be more pleased with the work, especially the added touch of what was practically a full in-situ paint touch up. We had a custom width of both the entire frame and the door itself (wider), with some very specific needs to have fitted whilst we were renovating our downstairs. A few pinholes here and there from the fitting process, and a mark or two, is that a problem? Of course not, because they send out a painter afterwards to ensure perfection post fitting (an excellent touch may I add). Couldn’t be happier. Would recommend over and over 10/10
26-10-2022
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Claire Watters
This company has to be one of the worst we have worked with on our house renovation. We ordered our door in early March 2022; it didn’t arrive until end July 2022 (we were promised early June) and it’s now the end of September 2022 and it’s still not finished. The company send various departments to do stages of the job: design, installation, defects, paint etc. We’ve been visited by at least 6 different people and yet our door still isn’t complete. LDC are great to arrange a salesperson to visit your house, make the ‘big sell’ and get your money. As soon as you’ve parted with your money, the lack of communication and various departments you have to liaise with when you want a simple answer to anything will drive you insane. Two appointments have been made to paint our door (the final stage in the long process of door installation) and no one has arrived to do the job. This is prime example of too large a company who are only interested in your money. No personal touch, poor communication and unreliable.
26-09-2022
