London Bird Shop
London Bird Shop is a well-known bird shop located in London, England. They specialize in providing a wide range of pet birds and related products to their customers. With their extensive knowledge and experience in the industry, London Bird Shop is dedicated to providing high-quality products and exceptional customer service. Whether you are a seasoned bird owner or a first-time pet owner, London Bird Shop has everything you need to keep your feathered friend happy and healthy.
Introduction to London Bird Shop
London Bird Shop is a specialty pet store that specializes in birds. The store has been in business for over 20 years and prides itself on offering the best selection of birds and bird-related products in London. The staff is knowledgeable and friendly, and they are always happy to answer any questions customers may have about birds.Services & products
London Bird Shop offers a wide range of services and products for bird lovers. They sell a variety of bird species, including parrots, canaries, finches, and more. Customers can also find bird cages, toys, and bird food at the store. If customers need advice on bird care, the staff is happy to provide guidance.Location
London Bird Shop is located in Browns Garden Village, a charming area in London that is known for its beautiful gardens and quaint shops. The area is home to a variety of businesses, including florists, cafes, and gift shops. The nearest public transportation options are Turkey Street Railway Station (1.3 miles), Enfield Lock Railway Station (1.7 miles), and Waltham Cross Railway Station (1.8 miles).Benefits
Customers should choose London Bird Shop because of its wide selection of birds and bird-related products, as well as its knowledgeable staff. The store is also well-known for its fair prices and excellent customer service.Good to know
Customers should be aware that London Bird Shop only sells birds that have been bred in captivity. The store does not sell wild-caught birds.Reviews
Customers rave about the selection of birds and bird-related products at London Bird Shop. They also appreciate the knowledgeable staff and excellent customer service. Overall, customers highly recommend the store to anyone looking for a new pet bird or bird-related products.Amenities
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bird cage
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bird food
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bird toy
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bird perch
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bird bath
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bird grooming
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bird treat
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bird cage accessory
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bird cage cover
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bird play stand
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bird toy part
FAQ
What types of birds do you specialize in selling?
We specialize in selling a wide variety of birds, including parakeets, canaries, finches, cockatiels, and more. Our selection varies depending on availability and season.Do you offer any guarantees or warranties on the birds you sell?
Yes, we offer a health guarantee on all of our birds. If a bird is found to have a health issue within the first few days after purchase, we will offer a replacement or refund.What kind of bird cages and supplies do you offer for sale?
We offer a range of bird cages and supplies, including food and water dishes, perches, toys, and nesting boxes. We also carry a variety of cage sizes and styles to meet the needs of different bird species.Do you provide any resources or support for bird owners, such as training or advice?
Yes, we are happy to provide advice and resources for bird owners. We can offer guidance on diet, training, and general care for different species of birds. We also have a selection of books and literature available for purchase.Can you provide references or reviews from satisfied bird owners who have purchased from your shop?
Yes, we have many satisfied customers who have purchased birds and supplies from our shop. We can provide references and reviews upon request. Additionally, we have positive reviews and ratings on various online platforms.Reviews
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Amer Da
29-04-2023
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David Anthony
The best online store for your parrot, all of my orders have been despatched and delivered quickly, Anguel the owner is a great guy he rung me on 2 occasions to help with problems with my kakariki, I highly recommend using parrot essentials
28-02-2023
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P B
Good selection and good prices, however customer service and the speed and requests solving just nightmare. I returned the items directly to warehouse and received piece of paper as a proof of delivery by Chris and signed by Ben who is not working on Fridays. Also I received phone call and email from Anguel ensuring me that I will get refund back following week. After over a week waiting, I decided to send follow up email on my refund and guess what, Anguel responded to me that refund was issued few days ago… I have to contact PayPal to resolve this issue as Parrots essentials is not helpful at all. Threatening me that if I send another email to them it will go straight away into their spam. Please avoid, not worth it for the hassle of few pounds cheaper items. This is the “HONEST” response from owner himself: Either way you will receive your refund because it was issued and PayPal eventually will get to the bottom of this. If you need my help please go and delete the 1 star review which is not true at all and close the case. Once the case is closed I can call and ask them to action the refund.
28-02-2023
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Petra B
Good selection and good prices, however customer service and the speed and requests solving just nightmare. I returned the items directly to warehouse and received piece of paper as a proof of delivery by Chris and signed by Ben who is not working on Fridays. Also I received phone call and email from Anguel ensuring me that I will get refund back following week. After over a week waiting, I decided to send follow up email on my refund and guess what, Anguel responded to me that refund was issued few days ago… I have to contact PayPal to resolve this issue as Parrots essentials is not helpful at all. Threatening me that if I send another email to them it will go straight away into their spam. Please avoid, not worth it for the hassle of few pounds cheaper items. This is the “HONEST” response from owner himself: I am sorry to hear this. It was your choice to make a claim instead of speaking to me first, and as I said to you in my previous email, we cannot do anything but wait for their investigation. I also tried to contact you a couple of times to resolve the issue, but you ignored my phone calls and emails. Instead, you decided to leave a 1-star review and tell everyone that our company is not worth your time. 1. You were refunded, and it can take up to 5 working days for the refund to appear. Please see screenshot number 1 2. Second, you claimed the wrong amount with PayPal, which complicates things even further. You asked for more money than you paid. Obviously, that is not possible. You used a discount code, and although it is only for £1, the discount is spread across all products. Now Paypal is investigating why the amount you paid and the amount you claimed do not match. 3. It is not true. I responded to PayPal the very same day you opened the case and told them that you were refunded. See screenshot 2. Again you are accusing us of not doing our job without knowing the facts. You were refunded. When you had a problem, we tried to help you the same day, but you chose to open a claim and to ignore our emails and phone calls. 4. Also, you have put on your email that the products are not as described. PayPal will be checking that information too. The products are as described because I had to provide images. You did not want them. 5. According to the case history PayPal is awaiting more information from you. Basically, what I am saying to you is that all of this could have been resolved the same day you contacted PayPal if you didn't open a case claiming that the products are not as described and making a claim for the wrong amount. As I said you were refunded, and I am not sure why PayPal did not send you the money back. If you didn't open the case, I could have called them and asked them to trace the payment and make sure it is processed. Once you have a case open, I am no longer able to call about this payment, and all I can do is answer any questions they submit via the case. Petra, this is very frustrating for us because you have made a number of claims that are simply not true and not only that but I have had to submit a huge number of documents just to prove that you were refunded. Either way you will receive your refund because it was issued and PayPal eventually will get to the bottom of this. If you need my help please go and delete the 1 star review which is not true at all and close the case. Once the case is closed I can call and ask them to action the refund. Kind regards, Anguel
28-02-2023
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David Glover
Great company excellent customer service
29-01-2023
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Abby Hodge
Fantastic service and very quick delivery. Always use this company for my parrots.
29-12-2022
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Raflin Sarkisyan
I don’t understand any of the negative reviews here as I’ve always had a wonderful experience ordering from Parrot essentials. There’s a brilliant selection of foods and toys and Anguel offers the best advice when it comes to taking care of your parrot!
29-08-2022
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Zoe Willingham
I really do not recommend this company the delivery service is appalling and the after service just as bad. I sent an email they claim was not received then said my parcel delivery was attempted twice - it wasn't and then expected me to go and pick up the parcel where it had been dumped in a different town to where I live. Fair enough if they left it in the same town, but this was ridiculous. When you do finally speak to someone they do all they can to further inconvenience you. I ordered from Scarletts and Northern parrots the same day and both those parcels arrived the next day without issue. I would definitely pay a bit more to get better service elsewhere.
29-05-2022
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Usman Mohammed
I bought loads of stuff for my African greys they were brilliant the Service was excellent I was dealt with by Ben he was such a lovely guy he went way above and beyond in helping me resolve all my issues I had. I am very happy with my order and the guy that was helping Ben on the day iv forgotten his name , I have been shopping with these guys for years this first time I’m leaving review after receiving such good service
29-05-2022
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Ian Crickett
Good price's for pets
29-05-2022