Firewood Suppliers

LOG DELIVERY

LOG DELIVERY is a company based in Ashford, England that specializes in providing firewood supplies for both residential and commercial clients. They are also involved in the building and construction industry. Their business centre is located at 166 Feltham Rd, Ashford TW15 1YQ, United Kingdom.

Introduction to LOG DELIVERY

LOG DELIVERY is a family-owned business that has been operating for over 20 years. The company was founded by a group of individuals who saw a need for reliable and efficient firewood suppliers in the UK. LOG DELIVERY prides itself on providing high-quality products and exceptional customer service. What sets this company apart is their commitment to sustainable and eco-friendly practices.

Services & products

LOG DELIVERY offers a wide range of firewood products, including kiln-dried hardwood, softwood, and kindling. They also provide building and construction services, specializing in outdoor structures such as sheds and decking. Customers can purchase these products and services directly from their website or by visiting their location in Ashford.

Location

LOG DELIVERY is located in Ashford, a bustling town in the county of Kent, England. The area is known for its beautiful countryside and historic architecture. In addition to LOG DELIVERY, businesses in the area include restaurants, shops, and other construction-related services. The company is conveniently located near several public transportation options, including the Ashford International Station, the Ashford Designer Outlet, and the Ashford Bus Station.

Benefits

Customers should choose LOG DELIVERY because of their dedication to quality, sustainability, and customer satisfaction. The company uses only the best materials and practices to ensure that their products are of the highest quality. They also prioritize eco-friendly practices, such as sourcing their wood from sustainable forests and using renewable energy sources. Finally, their commitment to excellent customer service means that customers can expect a seamless and hassle-free experience.

Good to know

Customers should be aware that LOG DELIVERY only delivers to certain areas in the UK. They should also note that the company's products and services may be more expensive than those of their competitors due to their commitment to sustainable practices.

Reviews

Customers rave about LOG DELIVERY's high-quality products and exceptional customer service. Many note that the company's kiln-dried hardwood is the best they've ever used and that the delivery process was seamless and hassle-free. Overall, customers highly recommend LOG DELIVERY for their firewood and construction needs.

Amenities

delivery
discounts
firewood bundles
online ordering
firewood rack
firewood cover
firewood logs
firewood kindling
firewood stove
firewood log splitter

FAQ

What types of firewood do you supply?

We supply a variety of firewood, including oak, birch, ash, and beech. Our firewood comes in different sizes to suit your needs, and we can also provide kindling and firelighters.

What is the cost of your firewood?

Our prices vary depending on the type of firewood and the quantity you require. We offer competitive prices and can provide a quote based on your specific needs. Please contact us for more information.

Do you offer delivery services for your firewood?

Yes, we offer delivery services for our firewood. We can deliver to your home or business, and our delivery fees are based on distance and quantity. Please contact us to arrange delivery and to get a delivery quote.

Can you provide testimonials from previous customers?

Yes, we have many satisfied customers who have provided us with positive feedback. We can provide testimonials upon request, and you can also read reviews on our website and social media pages.

Is your firewood sustainably sourced?

Yes, all of our firewood is sustainably sourced from local forests and woodlands. We have a commitment to environmental sustainability and only source our firewood from responsible and ethical suppliers.

Reviews

Flora Heathcote

I specifically asked that if I was out, the log bag would be wheeled around to the back garden as I'm heavily pregnant. I get home to find it just dumped on my doorstep, not even an attempt made to dump it near garden gate at least. Why give customers the option to specify delivery instructions if it's completely optional for drivers to read them? Literally copied from my order confirmation email: "CustomerNotes: I should be in, but if not I'll leave side passage unlocked, please wheel round to back garden and leave by wood store, Thank you! (I'm 8 months pregnant, please don't leave on doorstep!)"

26-03-2023
Laura Richards

Are you still in business? We have ordered a delivery on line and it hasn't arrived. We stayed in from 7am to 7pm but no one came. We have emailed and called but can't get through to anyone. Left many messages now. Please reply or we will have to escalate this matter.

26-02-2023
OGpac 96

Love the quality of logs!!!

26-02-2023
Lydia Berkennou

It's been a week since I ordered from them. So, can't rely on the next day delivery. I emailed them twice and I called, left a voice message. Still no answer. Now I'm going away for quite a while, but there is no way to cancel the order.

26-01-2023
Purna Patel

Rocky start but this company does care! I ordered enough wood to see us through this winter and possibly the next. Admittedly there was an issue with delivery and communication but this was resolved and Sam certainly made it up to us with some extra Ash wood to apologise for any inconvenience. I believe in supporting local businesses and a little communication and empathy goes a long way. Thank you Sam and Team!

26-10-2022
Olivia Forsey

I ordered some logs through them, stayed in for the 7am-12pm delivery slot given. Nothing. Ended up being left on my front door 4 hours later when I’d given up waiting and gone out. No phone call, no dispatch message. Poor customer service, have since messaged them and no reply. Their phone just rings off the hook with a full voicemail. Really want to support local, and the product is great but their customer service is really poor

26-09-2022
Jody Neil Ruth

Top firm, top guys 🤟🏼🚚💨

26-05-2022
Phil Chapman

These people consistently fail to meet delivery slots. This time they are two hours late and they say it may be another two hours. OK products but fake delivery promises.

26-05-2022
Jacob Figura

Great company, fantastic customer service, fast delivery, great quality product!

26-05-2022
Will Has

My delivery came the day I ordered, despite it being the busiest time of year. So impressed. The driver said he was double shifting. These people work really hard. Recommended.

26-05-2022