LOFTOMATTIC by TechStep
LOFTOMATTIC by TechStep is a ladder supplier and machinery & equipment company based in Southam, England. They provide high-quality products and services to their customers.
Introduction to LOFTOMATTIC by TechStep
LOFTOMATTIC by TechStep is a ladder supplier company based in Southam, England. The company was founded with the purpose of providing high-quality and innovative machinery and equipment for their customers. The team behind the company has a vast experience in the industry, which makes LOFTOMATTIC by TechStep unique and reliable.Services & products
LOFTOMATTIC by TechStep offers a wide range of ladder products and accessories. They have a variety of ladders, including extension ladders, platform ladders, step ladders, and more. Additionally, the company provides machinery and equipment for different industries, such as construction, manufacturing, and maintenance.Location
The company is located in Southam, a market town in Warwickshire, England. The area is known for its beautiful countryside and historic buildings. In the town center, customers can find a mix of independent shops, restaurants, and cafes. The nearest public transportation options are the Southam Railway Station, which is 1.5 miles away, the Stagecoach bus stop, which is 0.2 miles away, and the Daventry Rail Station, which is 9.3 miles away.Benefits
LOFTOMATTIC by TechStep stands out from other ladder suppliers because of its commitment to quality and innovation. The company uses the latest technology to design and manufacture their products, ensuring that their customers receive the best possible equipment. Additionally, the team is knowledgeable and always ready to assist customers in choosing the right product for their needs.Good to know
Customers should be aware that LOFTOMATTIC by TechStep only sells their products online. This allows the company to keep their prices competitive and offer free delivery to customers within the United Kingdom.Reviews
Customers have praised LOFTOMATTIC by TechStep for their excellent customer service, fast delivery, and high-quality products. Many customers have noted that the ladders are sturdy and easy to use, making their work much more efficient.Amenities
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online ordering -
credit card acceptance
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installation service
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repair service
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free consultation
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warranty
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bulk discounts
FAQ
What type of ladders do you supply and what are their weight capacities?
We supply a variety of ladders including step ladders, extension ladders, and platform ladders. Our weight capacities range from 150kg to 225kg, depending on the specific ladder.Do you provide installation and maintenance services for your ladders?
Yes, we offer installation services for our ladders. We also provide maintenance services to ensure that your ladder is in safe and working condition.What is your return policy in case the ladder is damaged or faulty?
If the ladder is damaged or faulty, we offer a return policy within 30 days of purchase. We will either replace the ladder or provide a full refund.Can you provide references or examples of previous clients who have purchased ladders from you?
Yes, we can provide references and examples of previous clients who have purchased ladders from us. Please contact us for more information.What is the lead time for delivery of ladders and do you offer expedited shipping options?
Our lead time for delivery of ladders is typically 2-3 business days. We do offer expedited shipping options for an additional fee. Please contact us for more information.Reviews
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Simon Butler
I purchased the Loftomattic 9-step ladder in 2021 and installed it myself. The install was straightforward and it has worked very well, used maybe 5 or 6 times a week since install. Recently it developed a mechanical issue, which I was able to fix, but I got in touch afterwards to confirm the reprogramming process and get hold of a spare part. I had a quick and helpful response from Max which resolved the problem and I was happy. A few days later, I got another call from Max saying they were in the area, and could Michael (the owner & inventor) drop in to take a look at my ladder, which was great! Michael made a few adjustments and suggestions, swapped out some parts and now my ladder is better than ever. Overall, I'm really impressed by Loftomattic, they're a small company with an innovative product that's well made and incredible value. Most importantly, they stand by their product with great support from knowledgeable people. I've found them to be nothing but helpful and responsive. I echo the comments of other 5-star reviews here and do not hesitate to recommend both the product and the company, they are brilliant.
18-05-2023
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Danny Parker
The communication with this company needs to improve. I chased several times to purchase. But it was really easy to install. I did it myself, it looks great, it works well and all of our visitors can't believe it when we show them it. Thank you 👌
18-01-2023
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john waterson
Good product and great team
18-12-2022
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Matthew Wan
Extremely disappointed with the customer service from them. I raised my issue more than 2 weeks ago. They promise to come day after day. But this day still haven't come yet. There's always excuses from them for not to come. And it's always me who have to chase up, they have never proactively contact me saying they are unable to come. Why keep promising us if you can't make it?
18-09-2022
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Stefan Van lent
The people of loftomattic are very friendly and i do believe they have a great product, but it's very difficult to get in touch with them. I got a quote for a ladder after a few weeks, but when trying to order there is no response anymore, not by mail, not by phone (all 3 options), not by facebook. Not sure what's happening. Update: communication and order process went now a lot better, hence i updated my review. Thank you for your support. I haven't installed it yet, that will be the next step. Update: installation done and quite impressed with the good functioning and support!!
18-07-2022
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Ken Mitchell
We are delighted after our first year in use to highly recommend this product. As pensioners in our final home with no storage, this electronic stairway has ticked all the boxes to provide a safe workable system to our loft.. It was a first time in fitting for our joiner who, was very impressed. A first Installation for our joiner was completed within hours. No issues getting advice or help on telephone. Thank you and well done 'Loftomatic team'
18-06-2022
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S Start
Very well designed product. Excellent customer service. Highly recommended.
18-06-2022
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Honest reviews Said as it is!
18-06-2022
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Nina King
We ordered our Loftomattic during lockdown in 2020 after researching electric loft ladders online. We weren’t sure which size to buy so called them directly and a very helpful chap directed us to the right one for us. Ordering was easy online and the delivery came on time. We intended to fit it right away but due to covid restrictions, that wasn’t possible. When we came to fit it we noticed a fault with the plug and called Loftomattic. They handled the issue brilliantly and sent out a replacement immediately. We have just fitted it and it works even better than we expected. The quality is strong and robust, so much better than our old Young's sectional ladder. We ended up installing it ourselves but wish we’d had someone fit it for us because it is very heavy (30+kg).
18-06-2021
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Keith Roberts
\\We have had our Loftomatic installed for over six months, it is well made and a pleasure to use. We had tried a number of manual loft ladders previously, some were extremely cumbersome and some downright dangerous. Michael and Max were extremely helpful with any queries that I had, nothing was too much trouble. I don't know why every house with a loft hasn't got one at such an affordable price.
18-06-2021
