Locket
Locket is a home insurance agency based in London, England. They specialize in providing insurance solutions for homeowners to protect their homes and belongings. With a focus on customer satisfaction, Locket offers personalized insurance plans tailored to meet the unique needs of each client. Their team of experienced professionals is dedicated to providing reliable and efficient service to ensure peace of mind for their customers. Contact Locket today to learn more about their insurance options.
Introduction to Locket
Locket is a London-based insurance agency that specializes in home insurance. The company was founded with the goal of simplifying the home insurance process for customers. What sets Locket apart from other insurance agencies is their commitment to providing personalized service to each customer.Services & Products
Locket offers a range of home insurance policies to meet the unique needs of each customer. Customers can choose from standard policies, as well as policies that offer additional coverage for valuables such as jewelry or artwork. Locket also offers personalized advice and guidance to help customers choose the policy that best suits their needs.Location
Locket is located in the heart of London, on Waterloo Road. The area is bustling with activity and is home to a variety of businesses, including restaurants, cafes, and shops. Customers can expect to experience the vibrant energy of the city when visiting Locket. The agency is conveniently located near several public transportation options, including the Waterloo Underground station (0.2 miles), the Waterloo East station (0.1 miles), and the Lambeth North station (0.3 miles).Benefits
Customers should choose Locket because of their commitment to personalized service. The company takes the time to understand each customer's unique needs and provides tailored solutions to meet those needs. Additionally, Locket's policies are designed to be easy to understand, making the home insurance process simple and stress-free.Good to Know
Customers should be aware that Locket specializes in home insurance and does not offer other types of insurance policies. Additionally, the agency is only able to provide insurance policies for customers located in the United Kingdom.Reviews
Customers have praised Locket for their exceptional customer service and personalized approach to home insurance. Many customers have noted that the agency takes the time to understand their unique needs and provides tailored solutions to meet those needs. Overall, customers have had a positive experience working with Locket and recommend the agency to others in need of home insurance.FAQ
What types of coverage options do you offer for home insurance?
We offer various coverage options for home insurance, including protection for the structure of your home, personal belongings, liability coverage, and additional living expenses in case your home becomes uninhabitable due to a covered loss.Can you provide a quote for my specific home and needs?
Yes, we can provide a personalized quote for your home insurance needs. We take into account various factors, such as the age and condition of your home, your location, and your desired coverage options to provide you with an accurate quote.What is the process for filing a claim and how long does it typically take to receive payment?
If you need to file a claim, you can do so by contacting our claims department via phone or online. Our team will guide you through the process and work to resolve your claim as quickly as possible. The time it takes to receive payment can vary depending on the nature of the claim, but we strive to process claims efficiently and provide payment promptly.How does your company handle rate increases and renewals?
We aim to provide competitive rates and work to keep our policyholders satisfied. However, rate increases may occur due to various factors, such as changes in the market or the risk level of your property. We will notify you in advance of any rate increases or changes to your policy, and you have the option to renew or shop around for other coverage options.Do you offer any discounts on home insurance, such as for bundling with other policies or for having safety features in my home?
Yes, we offer various discounts and savings opportunities for home insurance. You may be eligible for discounts if you bundle your home insurance with other policies, have safety features installed in your home, have a good claims history, or meet other criteria. Our team can help you determine which discounts you may qualify for.Reviews
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Pete
Locket changed my life. I’m not sure how, but it did
26-02-2023
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James Hackney
I had long ago stopped trusting insurance, but with Locket I have a new found confidence in my insurers. The customer experience has been great so far!
26-02-2023
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Mandy Sunderland
I would definitely recommend this very personal service.
26-02-2023
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Liquid 4lyfe
26-02-2023
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Miles Probyn
Thoroughly recommended.
26-02-2023
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Mark Geraghty
Fantastic experience so far. Great price, helpful service, refreshing concept. Genuine time and money saver, reminds me a bit of "neo-banks" like Revolut or Monzo.
26-02-2023
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Emily Nancolas
Unique and refreshing
26-02-2023
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Aneta M
I have content insurance with Locket, and I like it. I can speak to a human customer service advisor without holding the line for hours or chatting with bots, love the app experience and how easy everything is! recommended!
26-12-2022
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Phil Rawlins
Absolutely appalling behaviour. I have been with Locket insurance for 3 months. I have now received an email to say they will be cancelling my policy as they changed underwriters and now do not cover my personal circumstances. They claim it is their right to cancel my policy as it states this on their terms and conditions. I will be making a complaint to both the FOS and locket themselves. Luckily I can cancel it myself now otherwise I would be penalised by new companies if I let locket cancel it. You have been warned.
26-11-2022
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Z Ahmed
I have used couple of month locket home insurance.its waste of money i have realized when i have made claimed in may 22 but still no response even no phone call or email. I m not recommended aftar all.
26-09-2022
