LiveWest
LiveWest is a UK-based company located in Weston-super-Mare. They specialize in providing group homes and housing associations to tenants, as well as managing pilgrimage places and tenants' unions. LiveWest is committed to providing high-quality real estate and housing services to the public sector and society. They also have a strong focus on religion and faith, and work closely with associations in this field.
Introduction to LiveWest
LiveWest is a UK-based housing association that was established in 2018 through a merger of two leading housing associations; DCH and Knightstone. The company's mission is to provide affordable and quality homes, as well as improve the lives of individuals and communities across the South West of England. LiveWest is unique because it is the largest provider of affordable housing in the South West of England and operates in over 36,000 homes.Services & products
LiveWest offers a range of services in the housing sector, including renting, buying, and shared ownership. The company provides group homes and tenants' unions to help people in need of affordable and quality housing. LiveWest also offers assistance to those looking for pilgrimage places or religious housing options. They have a wide range of real estate and housing options to choose from that cater to different lifestyles and needs.Location
LiveWest is located in Weston Gateway Business Park, Weston-super-Mare, in the South West of England. The area is bustling with various types of businesses, from restaurants to retail stores. The location is easily accessible by public transportation, with the three closest options being Weston Milton (0.9 miles), Worle (1.4 miles), and Weston-super-Mare (1.6 miles).Benefits
LiveWest is committed to providing affordable and quality housing to individuals and communities in the South West of England. The company offers a wide range of real estate and housing options to meet the diverse needs of their customers. LiveWest also provides group homes and tenants' unions to support those in need of affordable housing. The company's dedication to improving the lives of individuals and communities sets it apart from others in the same industry.Good to know
Customers should be aware that LiveWest is a housing association that provides affordable and quality housing options. The company has a variety of real estate and housing options to choose from, and they are committed to improving the lives of individuals and communities in the South West of England.Reviews
Customer reviews of LiveWest are generally positive, with many customers praising the company's dedication to providing affordable and quality housing. Customers also appreciate the wide range of real estate and housing options available from LiveWest.Amenities
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24-hour staffing -
wheelchair accessible
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outdoor space
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private room
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shared room
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kitchen
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laundry facilities
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transportation services
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recreational activities
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medical care
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security system
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affordable housing
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community support
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maintenance service
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social activities
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housing advice
FAQ
How is the safety and security of your group homes ensured?
At LiveWest, we take the safety and security of our group homes very seriously. We have strict policies and procedures in place to ensure that our homes are safe and secure for our residents. We regularly conduct safety audits and inspections to identify and address any potential safety hazards. We also have trained staff members who are available 24/7 to respond to any emergencies that may arise.What are the qualifications and experience of your staff members?
We pride ourselves on having a highly qualified and experienced team of staff members at LiveWest. All of our staff members undergo rigorous training and background checks before they are hired. Many of our staff members have years of experience working in the housing industry and are experts in their field.Can you provide references or testimonials from previous residents or their families?
Yes, we would be happy to provide references or testimonials from previous residents or their families. We understand the importance of choosing the right housing association, and we want to make sure that our potential residents feel confident in their decision to choose LiveWest. Please contact us for more information.How are decisions made within the tenants' union, and how can members participate in decision-making processes?
At LiveWest, we encourage our tenants to participate in decision-making processes and have a say in how their community is run. Our tenants' union operates on a democratic basis, with decisions being made by a majority vote. All members of the tenants' union are welcome to participate in meetings and have their voices heard.How does your company ensure the safety and security of customers during the pilgrimage trip?
We take the safety and security of our customers very seriously, especially during pilgrimage trips. We work closely with local authorities and transportation providers to ensure that our customers are safe and secure at all times. We also have trained staff members who are available 24/7 to respond to any emergencies that may arise. Additionally, we provide our customers with detailed safety information and guidelines before their trip to ensure that they are prepared for any situation.Reviews
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ian emery
Worst property managers in the country. Refuse to deal with sewerage pumping into a shared access and when someone does show up they can't get to it. Even have the council on them and still can't sort their mess out. Be warned if LiveWest even look to operate in your area, as a neighbour of their properties you'll be wading though sewerage and waste for days at a time and told by their customer services team that as a non tenant, you can't even report an issue with their sewers backing into your only staff access way.
22-05-2023
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tina gray
Not the worse housing provider but definitely would benefit from a large increase of staff across the board. Repairs take far too long.
08-05-2023
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Kerry-anne Wood
Been with these for 3 years, don’t reply or do repairs quick enough and now I’m swapping I have had the housing inspector out writing done small things about the house and constantly delaying the swap for little things that the housing association should be doing, having to spend out more money on getting things like wood for the kitchen and them complaining about movement in a new build which is not my obligation to fix. Wouldn’t recommend can’t wait to leave my contract.
29-04-2023
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Rob Pointer
Awful like the rest of the money grabbing corporate landlords. All talk no action. Housing officers are lazy and incompetant at their job.
29-04-2023
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Helen Brown
Terrible communication and customer service.
29-03-2023
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Simon Lewis
It must be difficult at times running a housing association, I try not to be stern on the phone but it's the only contact we really get is with the call centre , everyone else seems to hide
29-03-2023
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Geoffrey Paffett
Top people
29-03-2023
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jasper brown
28-02-2023
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Linda Hamilton
28-02-2023
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Gilly Pheney
28-02-2023
