Bpo Companies
Live Chat Ltd
Live Chat Ltd is a BPO company based in London, England. They specialize in IT and E-commerce services.
Introduction to Live Chat Ltd
Live Chat Ltd is a BPO company based in London, England. Founded in 2010, the company was created with the purpose of providing exceptional live chat support to businesses in the IT and e-commerce industries. What makes Live Chat Ltd unique is their team of highly trained professionals who are dedicated to providing outstanding customer service to their clients.Services & products
Live Chat Ltd offers a range of services including live chat support, chatbot development, and customer service training. Their products include custom chatbots, chat analytics software, and chat plugins for websites. Customers can choose from a variety of packages to fit their business needs, and Live Chat Ltd provides 24/7 support to ensure their clients' satisfaction.Location
Live Chat Ltd is located on Church Road in London, a bustling area filled with shops, cafes, and restaurants. The neighborhood is known for its diverse community and lively atmosphere. The nearest public transportation options include Leytonstone tube station (0.6 miles away), Leytonstone High Road overground station (0.5 miles away), and Leyton Midland Road overground station (0.7 miles away).Benefits
Customers should choose Live Chat Ltd for their exceptional customer service and dedication to their clients. Their team of experts is highly trained in providing top-notch live chat support, and they offer a range of customizable packages to fit any business need. Additionally, their 24/7 support ensures that clients receive assistance whenever they need it.Good to know
Customers should be aware that Live Chat Ltd requires a minimum contract length of six months for their services. However, this ensures that clients receive the maximum benefits of their support and expertise.Reviews
Customers rave about Live Chat Ltd's exceptional customer service and the effectiveness of their chat support. Many have noted that their sales have increased since implementing Live Chat Ltd's services, and they appreciate the professionalism and expertise of their team.Amenities
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computer -
internet access
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printer
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reception area
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office supplies
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parking lot
FAQ
What specific services do you offer as a BPO company?
As a BPO company, we offer a range of services including customer service, technical support, data entry, and back-office support. We also provide live chat support and virtual assistant services to our clients.Can you provide examples of previous successful projects you have completed for clients?
Yes, we have worked with several clients across various industries and have completed successful projects for them. Some of our notable projects include providing customer service support for an e-commerce company, managing data entry for a healthcare provider, and handling live chat support for a travel agency.How do you ensure data security and confidentiality for your clients' sensitive information?
At Live Chat Ltd, we take data security and confidentiality seriously. We have strict protocols in place to ensure that all sensitive information is handled with the utmost care. Our team members undergo regular training to maintain compliance with data protection laws, and we use secure servers and encrypted communication channels to protect our clients' data.What is your pricing structure for your BPO services?
Our pricing structure for BPO services varies depending on the specific needs of our clients. We offer customized packages that are tailored to each client's requirements. We provide a detailed quote after a thorough consultation with the client, outlining the costs for the services they require.How do you handle any potential communication barriers with offshore teams or clients?
We have a diverse team that includes members who are fluent in multiple languages. We use a variety of communication channels, including video conferencing, instant messaging, and email, to ensure that we can communicate effectively with our offshore teams and clients. We also provide training to our team members to help them overcome any cultural or linguistic barriers that may arise.Reviews
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Harry CB
scam
26-05-2022
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Steve Dickson
26-05-2017
