Little Angels Prams

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Reviews

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  Samuel Lawrence

  We visited here a couple of times; the range on display is great - and the only place locally we could find a Cybex Libelle to view (thank you!). The staff were friendly and helpful - though slightly moreso on one visit than the other. Unfortunately the item we ordered had the delivery date pushed out massively from the estimate, so we had to cancel and re-order with someone that's been able to provide next day delivery.

  24-05-2023
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  Laurie Jones

  Wouldn't recommend. Basket on the pram broke after 6 months ... After lots of emails the only resolution we had was to have a basket sent which we'd have to replace ourselves (which involved unbolting part of the pram) and a VERY difficult process. Bar on the pram has now broken after 11 months of use however as we bought it last March we've simply been told we're out of warranty with no further help 🤷 you expect a very expensive product to have an estimated life for its purpose which is to be used for atleast 2 years for my daughter. No good.

  23-05-2023
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  Catherine Hinnigan

  Great shop and really helpful staff. Went in to look at double prams, they had a great selection and it was a really nice environment.

  15-05-2023
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  Sharni Banner

  Would of gave this store 0 stars if I could, beyond disappointed I ordered a car seat for my baby son and the payment was took three times from my PayPal account of 3 different days rang the store and they weren’t much help at all I had to ring my bank and PayPal to get to the bottom of it then 3 weeks after I made the order it turn up in a damaged boxed and looked second hand or ex display when I had a paid for a brand new one.. the car seat didn’t come in a box or any retail packaging or anything to try a protect it..Even the delivery company took photos of how they had packaged up something that is supposed to protect my baby.. having returned the car seat back to the store myself I had a email acknowledging the refunded and stating it would be in my account in 7-10 days.. 18 days later I had to ring the store and wait for a phone call back to be told it had only just been processed moments before with no explanation just a sorry. And with the reply from the store it seems they will lie through their teeth, the store was rang about the 3 payments and I spoke to a member of staff that I stated wasn’t every useful and just said ring PayPal.. I have re ordered the seat from a different company and it’s been delivered with outer packaging so was not packed correctly on their behalf! Also I had a email two days after I dropped the seat off at the store as there apparently no customer service over a weekend when you get sent a unfit and unsafe car seat out.. but the email stated the refund was as acknowledged and was going to be in my account 7-10 days later which after 18 wasn’t! Please don’t believe the lies they want to say I would avoid this company like the plague!

  15-05-2023
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  Chantelle Lane

  Visited today and was amazed with how big the shop was. We was greeted by Jo and assured us if we had any questions she’d be happy to help. Later on she came to check on us and gave us a demo of the pushchair we liked. Quick and simple and very polite. We had no doubt about the purchase and proceeded to buy our pram. Thankyou and we will be back for my baby goodies!xx

  29-04-2023
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  Charlene Jones

  I want to keep this short because I know people ignore 5 star reviews and aim more at the negatives (I know I did) I must say I had the best experience in store. I was anxious due to previous losses but the ladies were amazing, kind and understanding. There was no pressure to purchase and no upselling either. I spoke about a budget and was directed to the travel systems. I ordered the one I wanted and was told it could be more then 2 week delivery. I had regular phone calls to update me on the delays and although the negative comments state that items haven't arrived mine came sooner then expected. I loved the fact that I could test a massive range of travel systems with no pushy sales person and they also had a weighted baby which gave a realistic feel to the systems. Which helped me make my decision. Thank you for an amazing service

  29-04-2023
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  Kelly Miller

  We ordered our Bebecar Stylo Class pram from Little Angels Prams to ship to the US. We had great communication with the store throughout the entire process including quotes for shipping and estimated arrival time. Once shipped our pram arrived quickly and in beautiful condition. We are so excited to use it when the baby arrives! I would definitely recommend ordering from Little Angels Prams to those who are hesitant about shipping internationally. They made the transaction seamless!

  29-03-2023
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  Tess

  Really great shop! Brilliant range of prams and loads available on display that you can try pushing, folding etc. Definitely more than I've seen in other shops locally, and across a lot of different brands. The shop was bigger than I thought it would be - apparently they've just expanded. There were a good number of staff in when we visited so always someone around to demonstrate things, but equally they were happy for us to wander round of our own accord so it didn't feel pressured (which is good because as first time parents we've been finding pram shopping really stressful!). In addition to prams they also have what looked like a good selection of car seats (though we weren't looking at those on this occasion), some nursery furniture and an assortment of accessories. Also there was a seating area so if you're heavily pregnant you can take the weight off for a bit if you start getting achey! Toilets were available too. We'd gone to Mamas & Papas over in Giltbrook first but in retrospect I wish we'd skipped that - Little Angels was definitely better and we'd have saved time coming here first. We'll be back when we want to upgrade car seat or get a new stroller when our baby is older. Some of the prams are ordered from suppliers when you buy and can take a few weeks to arrive so I'd just say don't leave your visit to the last minute!

  29-03-2023
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  matthew cooke

  Typical bloke came in looking for a 3-1 walked in totally lost lovely lady came and approached me asked some questions and took me to what I was looking for. She Explained the process of the chair and car seat to me how to use it. Changing parts folding etc. Went to till and paid. So easy and simple thankyou for for your help 👍

  29-03-2023
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  jodi jeffs

  Purchased our Oyster 3 Luxury Bundle in store this morning. Myself and my partner received the best customer service! Vicky & Emily couldn’t have helped us anymore! Highly recommend! We can’t wait to go back and get the rest of our bits! 5⭐️⭐️⭐️⭐️⭐️

  29-03-2023