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Internet Service Providers

Lit Fibre

Lit Fibre is a telecommunications company based in Reading, England. They specialize in providing high-speed internet services as one of the leading internet service providers in the United Kingdom. Their mission is to provide reliable and affordable internet services to their customers.

Introduction to Lit Fibre

Lit Fibre is a telecommunications company located in Reading, England. The company was founded with the purpose of providing top-notch internet services to customers in the area. What makes Lit Fibre unique is their commitment to providing high-speed, reliable internet services using fibre-optic technology, which is faster and more reliable than traditional broadband.

Services & Products

At Lit Fibre, customers can purchase a variety of internet services, including residential and business packages. They offer speeds of up to 1Gbps, making it perfect for streaming, gaming, and working from home. In addition to internet services, they also offer phone packages, allowing customers to make calls over the internet.

Location

Lit Fibre is located on Greyfriars Road in Reading, which is a bustling commercial area with plenty of shops, restaurants, and businesses. The area is easily accessible by public transportation, with several bus stops and train stations within walking distance. The three closest public transportation options are Reading Station (0.5 miles), Reading West Station (0.8 miles), and Reading Bus Station (0.3 miles).

Benefits

Customers should choose Lit Fibre because of their commitment to providing high-speed, reliable internet services. Unlike other internet service providers, Lit Fibre uses fibre-optic technology, which is faster and more reliable than traditional broadband. They also offer excellent customer service, with a team of knowledgeable representatives available to assist customers with any issues they may encounter.

Good to Know

Customers should be aware that Lit Fibre requires a one-year contract for their internet services. They also offer a 14-day money-back guarantee, so if customers are not satisfied with their services, they can cancel within the first two weeks and receive a full refund.

Reviews

Customers rave about Lit Fibre's high-speed, reliable internet services. They also praise the company's excellent customer service, with many customers saying that representatives were able to quickly resolve any issues they encountered. Overall, customers highly recommend Lit Fibre for their internet needs.

Amenities

  • amenity
    wifi
  • amenity
    cable
  • amenity
    fiber optic
  • amenity
    broadband
  • amenity
    mobile data
  • amenity
    network security
  • amenity
    technical support
  • amenity
    data backup
  • amenity
    online storage

FAQ

What internet speed packages do you offer?

We offer a range of internet speed packages to cater to the different needs of our customers. Our packages range from 50 Mbps to 1 Gbps.

Is there a data cap limit on your packages?

No, there is no data cap limit on any of our internet packages. Our customers can enjoy unlimited data usage without any additional charges.

What is your customer service availability and response time?

Our customer service team is available 24/7 to assist our customers with any queries or issues they may have. We aim to respond to all inquiries within 24 hours.

Are there any additional fees or charges not included in the advertised prices?

No, all charges and fees are included in the advertised prices. We believe in transparency and do not have any hidden fees or charges.

Do you offer any special deals or promotions for new customers?

Yes, we offer special deals and promotions for new customers. These deals vary from time to time, and customers can check our website or contact our customer service team to learn more about the latest promotions.

Reviews

  • David Price

    Unfortunately, Lit fibre have failed to Install so far. 3 arranged dates, 3 failed attempts because the cable passes approximately 1 metre through the edge of a tree.

    25-05-2023

  • About Life

    Been with Lit fiber for over 2 weeks now. Best internet provider I ever had.

    19-05-2023

  • Lara Nothnagel

    Wanted to get broadband but not available with good prices for Caversham

    26-04-2023

  • Tihomir Vencheslavov

    26-02-2023

  • Eleanor Morris

    FANTASTIC!! Called Lit Fibre and within two days they came out and what an amazing service. Tom & Jack came and fitted our new fibre and Jack checked it was all working before he left as we had a terrible over a year experience with BT. It’s working and definitely worth it! They gave us information if we need a booster etc. We should changed to them a long time ago! Would highly recommend!! Thank you!

    26-02-2023

  • Dennis Perry

    Just received a card from Litfibre saying they are ready to supply me with their service. I put in my postcode and their website says they are not even planning to come to my area. What sort of company is this? Even if they come next year, now inclined to ignore what they say. Not impressed at all. Update 7th Feb 23: Lit Fibre responded...."I have raised this issue with the appropriate teams and I can confirm we are coming to your street. An error has occurred with the website that is displaying the wrong message and this has been sent to the team to correct. We are truly sorry for that". I have just come from their site so we are now a week further on. The message is still the same so absolute rubbish reply and not genuine. Read into that what you will. They go on to say that they want us to register an interest " so they keep us updated" We had this years ago with another firm who disappeared with all our data. You cannot find what they do with it and I am registered with the FCA and ICO as a keeper of client data. I do not trust any of these firms, so would caution anyone unless you are prepared to risk it. Most of it is stored in the "cloud" and where is that? Mostly out of the UK I would guess, and places where you cannot change or delete the information. My message to Lit Fibre is tell us when you are installing and give us a date when it is up and running. You must have a schedule as you just cannot rock up and dig holes. So tell me and the rest of this 5,000 community when you will be up and running? Only then will you get my data to open an account. I am sure the service would be fine. Yes, some do go wrong, but the majority seem satisfied. For us, it has got to be better than the current company where the line speed has been getting slower and slower of late. All down to new developments around us. Disconnects are more frequent so the infrastructure is breaking down. Anything above 50mbps and I am your next customer. Gives us clue Lit Fibre and we can set a date to look forward to.

    26-02-2023

  • Stephen Craig

    Well how can say I've had loads isp past this one tops the lot best customer support when had problem and installing of fiber so impressed run cable in atic as I requested.

    26-01-2023

  • Rosie Barrett

    From when Ryan knocked the door and sold me the 500 package to the installation from Dan. Its been nothing but wonderful really high speeds in a three storey house with 4 children using the Internet. Best Internet I have ever had . Cant thank you enough.

    26-12-2022

  • Mihal Caro

    5 starts Broadband. Upload 100mbps and Download 100mbps. Best Broadband in the UK at the moment. Superb customer service.

    26-12-2022

  • Ricky Moore

    If you want to steam 4k with no buffering and great customer service very fast Internet service. Plus very good price go for Lit Fibre if in your area

    26-11-2022