Lipstick & Locks
Lipstick & Locks is a beauty and wellness company based in Bury St Edmunds, England. They specialize in hairdressing services, including hair salons and home hairdressers. Their team of professionals is dedicated to providing top-quality services and ensuring customer satisfaction. Lipstick & Locks is committed to promoting beauty and wellness, making them a go-to destination for those seeking to enhance their appearance and well-being.
Introduction to Lipstick & Locks
Lipstick & Locks is a unique company that specializes in providing professional hair and beauty services. The company was established with the aim of providing customers with the highest quality services in a warm and welcoming environment. The company's team of experienced hairdressers and beauty experts are dedicated to ensuring that every customer leaves feeling their best. Lipstick & Locks is committed to providing customers with a personalized experience that caters to their individual needs and preferences.Services & products
Lipstick & Locks offers a wide range of services including haircuts, styling, coloring, and treatments. The company also offers beauty treatments such as facials, massages, and waxing. Customers can purchase a variety of hair and beauty products from the company's online store, including high-quality hair care and styling products.Location
Lipstick & Locks is located in Bury Saint Edmunds, England. The area is home to a variety of businesses, including restaurants, cafes, and shops. The company is easily accessible by public transportation, with the Bury St Edmunds bus station and train station both located within a 10-minute walk. The nearest public transportation options are the Bury St Edmunds bus station (0.2 miles), the Bury St Edmunds train station (0.3 miles), and the Bury St Edmunds Coach Park (0.4 miles).Benefits
Customers should choose Lipstick & Locks for their hair and beauty needs because of the company's commitment to providing high-quality services in a welcoming environment. The team of experienced professionals at Lipstick & Locks are dedicated to ensuring that every customer leaves feeling their best. The company also offers a range of products that are designed to help customers maintain their hair and beauty needs in between appointments.Good to know
Customers should be aware that appointments at Lipstick & Locks must be booked in advance. The company operates on an appointment-only basis to ensure that each customer receives personalized attention from the team.Reviews
Customers rave about the high-quality services provided by Lipstick & Locks. Many customers have praised the company's team of experienced professionals for their attention to detail and commitment to customer satisfaction. Customers also appreciate the warm and welcoming environment of the salon. Overall, Lipstick & Locks has received glowing reviews from satisfied customers who have been impressed with the company's dedication to providing the highest quality hair and beauty services.Amenities
-
haircut
-
color
-
blowout
-
perm
-
highlights
-
updo
-
facial
-
manicure
-
pedicure
-
waxing
-
massage
-
scalp treatment
-
makeup
-
hair extensions
-
styling
FAQ
What hair services do you offer as a home hairdresser?
As a home hairdresser, we offer a range of hair services such as haircuts, hair styling, coloring, highlights, and balayage. We also offer hair treatments such as keratin treatments, scalp treatments, and deep conditioning treatments.How far in advance do I need to book an appointment, and what is your cancellation policy?
We recommend booking an appointment at least a week in advance to ensure availability. For cancellations, we require at least 24 hours notice. If a cancellation is made less than 24 hours before the appointment or if the client does not show up, a fee may be charged.Can you provide references or reviews from past clients?
Yes, we can provide references or reviews from past clients upon request. We have many satisfied clients who have left positive reviews on our website and social media pages.What are your qualifications and experience as a hairdresser?
As a qualified hairdresser, I have completed a professional hairdressing course and have years of experience working in salons and as a home hairdresser. I regularly attend training courses and workshops to keep up-to-date with the latest trends and techniques.What services do you offer and how much do they cost?
We offer a range of hair services such as haircuts, hair styling, coloring, highlights, and balayage. Prices vary depending on the service and length of hair, but we offer competitive rates for all our services. Please contact us for a price list or to discuss your specific needs.Reviews
-
Alysha Wreathall
Disappointing when I booked in for a colour service to go dark brunette, the stylist took me blonder and wouldn’t issue full refund... she was a lovely girl that admitted her mistake and said she played it too safe and offered a complimentary toner. After I went home and thought about it more I realised that surely to go darker, hair needs to be dyed and not toned so I called the next morning to request it to be dyed and not toned as the original request was to go dark. The new manager I spoke to seemed to not know what to do as we had several calls throughout the day where she needed to ask someone else even though she did confirm she was the manager. After our 7th call and it was only getting more uncomfortable/embarrassing for both parties to which I advised I’d like a refund as I paid £170 & to not get what was requested wouldn’t be acceptable. Now late in the day after several phone calls, manager confirmed they could only offer a complimentary toner and told me if they dyed my hair then it would go green? I also spoke to several other salons in bury st Edmunds who agreed with myself that I needed it dyed and not toned and then asked l&l for a refund/partial refund as I didn’t get what I requested. L&l refused several times for a refund as they thought there was nothing wrong with my hair but I had to keep politely insisting that when a customer asks to go dark brunette and you instead bleach their hair blonder and still pay £170 - this is not right? After probably insisting over 20 times the service was not provided , l&l offered a £50 partial refund and I got my hair done elsewhere by another lovely salon who managed it perfectly and also confirmed they had heard a lot of bad colour stories from l&l. 2 stars as stylist was lovely and hair cut was good but as far as colour services go and how the issue was dealt with by management was pretty poor.
24-05-2023
-
sarah mccarthy
Service: Hairstyling
08-05-2023
-
Charyl Murray
Great service!
29-04-2023
-
Ashley Switzer
They were able to fit me in same day! The stylist who performed my haircut did a fabulous job.
29-03-2023
-
lilly pip
Services: Blowouts, Hair regrowth
29-12-2022
-
Bibi Weston
Had my hair coloured and cut a million times by Ashleigh and Jade and they are both amazing! Wouldn’t go anywhere else for my hair now. The salon is gorgeous, the girls and guys working there are super friendly and you even get cocktails 🍸 always feel pampered after my visits!
29-11-2022
-
felicia becerril
I get my lashes done here. Ashley is the best! She is attentive and makes sure I get the appointment times that fit my busy schedule.
29-11-2022
-
Sara
Had the best service and most gorgeous hair colour done in your Bury St Edmunds salon today. Jade did my hair and was fantastic, my hair looks a million dollars and I feel it too! The girls were lovely and when my car parking ran out one of them offered to go and redo my ticket for me as I had a hair full of foils and it was pouring with rain! Please let the team know how grateful I am! It was my first visit and I was so impressed I now look forward to being a regular customer!! I even had a patch test to get my eyelashes curled done before I left! Top service and a great team, thank you!
29-11-2022
-
sophie mace
Excellent service from the staff at the bury st edmunds branch who hosted the pamper party for my 4 year old daughter and two of her friends- all three of them had an amazing time, the staff were really great and the area had been made to look really special for them. My daughter has asked to go again tomorrow 😂. I would really recommend this to any friends who were looking for something special/a party for their kids. Thank you
29-11-2022
-
Emilyxx Wilmotxx
Services: Hair highlighting, Blowouts
29-11-2022