Link Housing
Link Housing is a real estate and housing company based in Falkirk, Scotland. They specialize in providing housing solutions for the public sector and society, including housing associations, housing utility companies, and public housings. With a focus on affordable and accessible housing, Link Housing is committed to improving the quality of life for their clients.
Introduction to Link Housing
Link Housing is a Scottish housing association that was established in 1962. Their main purpose is to provide affordable, high-quality homes to people who need them. The company has a unique approach to housing, offering a range of services that go beyond just providing a roof over someone's head. They focus on building strong communities and supporting people to live fulfilling lives.Services & Products
Link Housing offers a variety of services, including social housing, mid-market rental properties, and private sale homes. They also provide support services to help people maintain their tenancies and improve their overall wellbeing. Some of their services include financial advice, employment support, and access to education and training.Location
Link Housing is located in Falkirk, Scotland. The area is known for its rich history and heritage, with plenty of museums and historical sites to explore. There are also a variety of businesses in the area, including retail stores, restaurants, and entertainment venues. The nearest public transportation options are Falkirk Grahamston Train Station (1.5 miles), Falkirk High Train Station (2 miles), and Falkirk Bus Station (1 mile).Benefits
Link Housing is a great choice for anyone who is looking for affordable, high-quality housing in Scotland. The company is committed to building strong communities and providing support to their tenants. They offer a range of services that go beyond just providing housing, including financial advice and employment support. Link Housing is also committed to sustainability, with a focus on energy efficiency and reducing their carbon footprint.Good to Know
One thing to be aware of when working with Link Housing is that there may be a waiting list for some properties. This is because they are committed to providing homes to people who need them most, and sometimes there are more applicants than available properties. However, the company is transparent about their waiting lists and will provide regular updates to applicants.Reviews
Overall, customers have had positive experiences with Link Housing. They appreciate the company's commitment to building strong communities and providing support to their tenants. Customers also value the company's focus on sustainability and energy efficiency. Some customers have noted that there can be a waitlist for properties, but they feel that the wait is worth it for the quality of the housing and the support provided by Link Housing.Amenities
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affordable housing -
community support
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repairs service
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tenant representation
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financial assistance
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maintenance service
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education program
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social activities
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housing advice
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online bill payment
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emergency assistance
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customer support
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online account management
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parking
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laundry facility
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pet-friendly
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air conditioning
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heating
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wheelchair accessibility
FAQ
What types of services do you provide for housing utilities?
We provide a range of housing utility services including gas, electricity, water, and waste management. We work with reputable service providers to ensure that our tenants have access to reliable and affordable utilities.Can you provide information on your customer service policies and procedures?
At Link Housing, we pride ourselves on providing excellent customer service to our tenants. We have clear policies and procedures in place to ensure that our tenants' needs are met in a timely and efficient manner. Our customer service team is available to answer any questions or concerns that tenants may have.What kind of support services does the Housing Association offer to tenants?
We offer a range of support services to our tenants, including financial assistance, employment support, and assistance with accessing healthcare services. We also have a team of dedicated support workers who can provide emotional support and assistance with everyday tasks.How long is the waitlist for public housing?
The waitlist for public housing can vary depending on the area and the availability of units. We encourage interested applicants to contact us to discuss their options and to find out more about the current waitlist in their area.What amenities and services are included with public housing units?
Our public housing units come with a range of amenities and services, including access to communal areas, laundry facilities, and secure entry systems. Tenants may also have access to on-site support services and community events. We strive to ensure that our tenants have everything they need to live comfortably and happily in their new homes.Reviews
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Pauline Hamilton
I have grave concerns about Link Housing and their factoring managed by Curb. They have a property in Glasgow that is not being managed properly. The factors are getting away with charging for works not being carried out like regular cleaning. It's proved impossible to speak to anyone at Curb or Link Factoring. Staff that have responded to emails do not respond adequately and do not appear to have any knowledge of the factoring system.
23-05-2023
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Andrew Aitken
08-05-2023
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James Henry
They've repeatedly shown me they don't know what they're doing. Excessively bureaucratic. And our current housing officer Cherry is someone I simply never want to deal with again. In fact she's barred from this property, I just won't let her in.
29-04-2023
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Martin T
I have been with Link/Curb now for over a year and it’s been nothing shocking! My house had asbestos through out the whole property which was brought to there attention when we first moved in. In October 2022 we had a bad leak from our roof in our spare room. We reported it and Link/Curb sent out someone to have a look. Their tradesman refused to fix or take ceiling down because he said there was asbestos in the ceiling. The house was tested and turned out every room had asbestos in it! It took till March for them to do anything in the house and left me and my partner in that house from October 2022 to March 2023 with the damaged walls and ceilings where the asbestos was. I’ve been passed pillar to post from my housing officer Pamela, some guy called Kieran and now a managing director called David Mackenzie who has just fell of the face of the earth after promising to phone me back days ago. We have been decanted from our house now. Curb/Link used Saltire roofing and building from Edinburgh who came in and destroyed my flooring. They also tried to do the plasterboard on the ceiling of my living room which was made up of loads and loads of off cuts from previous jobs! I can never get a straight answer from any of the management or housing officer! My house is still a shell with no end sight
29-04-2023
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Bruce Montgomery
It's been a month now. Im of work with mental health. I have the flat below me constantly making noise which vibrates through the building. I have put my concerns forward and they say they will look into it, but again housing officer is ignoring me. Haven't had a visit from Link in the pass 4 years to view their property.
29-03-2023
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Alison
29-03-2023
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Elizabeth Graham
Worst for repairs wait months and when they are done there half done either that they turn up and don't have parts and arrange 3 months later quick enough to jump on the phone if your rent a day late. If I could award no starts i would
28-02-2023
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Jay Johnson
Not the best when it comes to repairs on the property. But quick enough to get Electrical and boiler checks done.
29-01-2023
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Donna Green
If I could give a NO STAR i would!!! Since they took over from welso they are no better they are worse .. sent a email as I thought it would be quicker as I was number 28 in the que.. how wrong was I email sent got reply back 5 days later.. and I’m still waiting on the repairs to be done one month later and still not done. But you’re expected to pay your rent but the services are not getting done. Your mean to be looking after your residents and it’s your responsibility to make sure the repairs are done..
29-01-2023
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Angela More
No help whatsoever
29-12-2022
