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Housing Utility Companies

Link Group Ltd

Link Group Ltd is a UK-based company that specializes in providing services to the housing utility companies. The company also offers solutions to the public sector and society. With its headquarters in Edinburgh, Scotland, Link Group Ltd is committed to delivering high-quality services to its clients.

Introduction to Link Group Ltd

Link Group Ltd is a leading company in the Housing Utility Companies sector, serving the Public Sector & Society. Established in the UK, the company has a rich history of providing reliable and affordable services to its customers. What makes Link Group Ltd unique is its commitment to sustainability and innovation, ensuring that its services are not only efficient but also environmentally friendly.

Services & products

Link Group Ltd offers a wide range of services to its customers, including gas, electricity, water, and waste management. Customers can also benefit from the company's renewable energy solutions, such as solar panels and wind turbines. In addition, Link Group Ltd offers energy efficiency advice and support to help customers reduce their energy consumption and save money on their bills.

Location

Link Group Ltd is located in Edinburgh, Scotland, in the area of New Mart Rd. The area is known for its diverse mix of businesses, from retail shops to restaurants and cafes. Customers can expect a vibrant and bustling community, with plenty of amenities and attractions nearby. The company is easily accessible by public transportation, with several bus stops and train stations within walking distance. The three closest public transportation options are the Slateford Station, the Gorgie-Dalry Station, and the Balgreen Station, all within a one-mile radius.

Benefits

Customers should choose Link Group Ltd for its commitment to sustainability and innovation, as well as its affordable and reliable services. The company's renewable energy solutions and energy efficiency support can help customers save money on their bills while reducing their carbon footprint. Additionally, Link Group Ltd values its customers' satisfaction and strives to provide excellent customer service at all times.

Good to know

Customers should be aware that Link Group Ltd may require a credit check before providing services. Additionally, the company may charge a deposit for new customers, which will be refunded after a certain period of time.

Reviews

Customers have praised Link Group Ltd for its reliable services and excellent customer support. Many have also appreciated the company's commitment to sustainability and innovation, and its efforts to help customers save money on their bills. Overall, customers have had a positive experience with Link Group Ltd and would recommend the company to others.

Amenities

  • amenity
    online bill payment
  • amenity
    customer support
  • amenity
    online account management

FAQ

How do you calculate the charges for your utility services?

We calculate charges for our utility services based on the usage of each individual customer. This allows us to provide accurate and fair bills that reflect the amount of energy or water used. We use meter readings to determine usage and calculate charges accordingly.

What types of services do you provide for housing utilities?

We provide a range of utility services for housing, including gas, electricity, water, and broadband. Our services are designed to meet the needs of both individual households and larger apartment buildings or complexes. We offer flexible pricing plans and a variety of payment options to make it easy for customers to manage their utility bills.

Can you provide information on your customer service policies and procedures?

At Link Group Ltd, we pride ourselves on our commitment to customer service. We have a dedicated customer service team that is available to assist with any questions or concerns. Our policies and procedures are designed to ensure that every customer is treated fairly and with respect. We strive to resolve any issues or complaints as quickly and efficiently as possible.

Do you offer any discounts or special programs for customers with financial difficulties?

Yes, we understand that some customers may experience financial difficulties and we offer a range of programs and discounts to help. These may include payment plans, energy assistance programs, and discounts for low-income households. We encourage customers who are struggling to pay their bills to contact us directly to discuss their options.

How do you handle and respond to emergency situations or utility outages?

We have a dedicated team that is on call 24/7 to respond to emergency situations or utility outages. We work quickly to identify the cause of the problem and take steps to restore service as soon as possible. We also provide regular updates to affected customers to keep them informed of the situation and when service is expected to be restored.