Limitless Travel

FAQ

Reviews

• 

  Gary Syms

  Tried to book a disabled-friendly holiday, reps were friendly on the phone but just a couple of days later had to cancel as pick up point provided wasn't accessible for me and my disabled Husband who is a wheelchair user for whom I'm carer for. We were asked to pay £499 as deposit to which we did but considering booking was all done within a couple of days didn't receive any refund at all. And yet this is a firm specialising in holidays for disabled people that also doesn't provide any sort of insurance. I feel utterly embarrassed, bereft and upset losing a lot of money more so for my Husband but will never make this mistake again so lesson learned! UPDATE 18/02/23 Having a response from Limitless Travel to my review I now feel it important to add this update. I explained to the representative of Limitless Travel that getting to pick-up point was going to be difficult for us having no transport and what was initially explained a taxi might be able to get booked for us but later that decision was reviewed and then refused I said we couldn't afford to pay expensive taxi fare that would've incurred and being on a low fixed income I enquired about insurance to which I was told they don't include insurance. I asked about a refund even any partial refund to which again answer was no. After I placed my original review I received a call from a representative of Limitless Travel asking me (my disabled Husband was a witness to this conversation as it was on loud speaker) a review to a possibility of a refund could happen IF I would delete my review and change it to a 5 star rating! My reply to the representative was "This is now taking a sinister turn and sounds like blackmail to me so no I can't in good conscience tell a lie about something we didn't get!" She then became very abrupt with me after my reply and said I'll get a call back which also didn't happen. A further twist in this tale I still received advertising emails and texts from an "Angus" on behalf of Limitless Travel about holidays, obviously I've had to block these and classed as spam emails and texts. So still 1 star (1 too many) and tell "Angus" to stop. And yet still get emails from this lot but now goes straight to spam then bin where they belong!

  23-05-2023
• 

  Loryn Longbrake

  I am beyond happy to have found Limitless Travel! Kimberley Williams is a wonder! During my planning process for a very extensive, 6 month long trip to England and beyond, I have dealt with 8 different companies that offer Accessible Travel to persons with disabilities. The quality customer service I've received from Limitless has exceeded them all. Kimberley has been endlessly responsive, interested in my personal preferences, flexible, patient with my endless questions, organized, efficient and fast! She's also been fun and just a joy to work with. The prices of the tours are also extremely reasonable. I can't wait to be in England and traveling with Limitless!

  26-02-2023
• 

  P Tomwill

  disastrous Christmas holiday. Not all Limitless fault but did not get raised toilet seat I paid for. Forgot to load scooter I had paid for on one day. Agony walking with stick due to spinal probs. No evening meals in hotel had to go other venues. No entertainment Xmas Day. No disabled toilets available B'ham airport or railway station . some idiot on coach blocked toilet with hand towels. M5 shut on way home, accident on M4. Coach driver brilliant and caring. People who had been on other hols said never had bad experience with Limitless before. Did meet nice lady though.

  26-01-2023
• 

  Paul Tregidgo

  I had a fantastic holiday with Limitless Travel in Morocco, in November this year. We visited many good places like Marrakesh, the Atlas Mountains and even went in Buggies and on Quad bikes in the desert. The tour was really well organised and tailored to the needs of a variety of people with disabilities. The staff on the tour (Dani and Marie) were friendly and always helpful when they were needed. I was able to book to have a person to push my wheelchair throughout the holiday but I like the wide diversity of assistance that Limitless Travel provide for people in such an unobtrusive way. I would recommend Limitless Travel for people with disabilities who want to travel on their own or with friends and family.

  26-12-2022
• 

  Juliet Ann Burgis

  Only viewed on web not used yet

  26-12-2022
• 

  Helen Oliver

  I had a lovely phone conversation with Kimberly. She really listened to what kind of holiday I was looking for. Can highly recommend.

  26-12-2022
• 

  Moyra Thomas

  I stayed with a friend in Marrakech at the Handi Oasis for a week in November. It was like an oasis within a cacophony of motor car, bikes, cyclist and people etc. There was two talking birds, a lovely cat and turtles. You could play boules or darts. If you want to got for a swim you could easily access the pool from your room as everything was on one level and the also had a hoist for the pool for those with less mobility. The catering provided plenty of local varied dishes and you could also make request. The manager Patrick and his staff were very friendly and helpful which also included the rep of limitless Travel and the carer (Dani and Marie) who did everything in the power so that we had an enjoyable holiday. Thank you.

  26-12-2022
• 

  terry webster

  Thank God there is a firm called .limitless travel .. They make it so easy for you not to let the holiday unravel. The quartet were so attentive to every detail. They made sure your holiday was not about to fail. The hotel was purposely suited for my electric wheelchair. All my fears and worries floated away into just thin air.. The hotel was all geared up for disabled people of any disposition at all..lt didn't feel like we were Humpty Dumpty waiting to fall. The food was excellent with a choice for everyone's taste, Looking at people's plates on conclusion of a meal there was never any waste.. The entertainment and the trips out and about whether it be land or water were faultless for all to see.. The carers were always there for my new friends I'd made and me.. On the strength of one of the best holidays of my life l have now booked for a 2 week Spring cruise,and am also looking to book a Chrismas break in Tenarife.. Angus Drummond the chief and CEO should be Knighted for starting this firm up.. I take my hat off to you SIR.. Belay your Quarms and book a holiday you will not regret it...... Terry Webster aged 79 years

  26-12-2022
• 

  sylvia frohmaier

  Already given my review to Mr.S.Cooper at Limitless Travel.

  26-12-2022
• 

  Sir Mick of Nottingham

  I contacted this outfit to see if they could meet my needs for a trip to see the Northern Lights. I spoke to Kimberley Williams, who only had very limited date options, so not very Limitless, more very Limited Travel. She asked if they could pop me on their mailing list, I said I would only agree if they didn’t bombard me with messages, she assured me they wouldn’t - I then had three emails from them within 24 hours - I told them to stop contacting me and I have now had a text message from them. Very unprofessional company, if they can’t meet a promise to not send me lots of messages, I am not convinced they will equally fail to deliver a holiday. 28/09/22 Update to this review - having told them not to contact me and remove me from their database, I received a telephone call from them, someone wanting me to change this review. I told them again that I do not want them to contact me. We will see if they have listened this time. Regardless to say I will not be modifying this review as 1 star is the lowest I can give them. Really unprofessional company.

  26-12-2022