LightSpeed Broadband
LightSpeed Broadband is a telecommunications company based in Spalding, England. They specialize in providing high-speed internet services to their customers and are known for their reliable and efficient services. As one of the leading cable companies and internet service providers in the United Kingdom, LightSpeed Broadband is committed to delivering top-notch services to their clients. They offer a range of telecommunications services to meet the needs of both residential and commercial customers.
Introduction to LightSpeed Broadband
LightSpeed Broadband is a UK-based company that provides high-speed internet services to residential and business customers. Founded in 2015, the company's mission is to bridge the digital divide and connect communities with fast and reliable internet. What sets LightSpeed apart from other cable companies and internet service providers is their commitment to customer service and community engagement. They prioritize customer satisfaction and work closely with local businesses and organizations to provide affordable and accessible internet services to underserved areas.Services & products
LightSpeed Broadband offers a range of internet services, including fiber-optic internet, wireless internet, and VoIP phone services. They provide custom solutions for businesses of all sizes, from small startups to large corporations. Their residential packages include options for basic internet, streaming, and gaming. Additionally, they offer home phone services and home security packages. Customers can also purchase equipment such as routers and modems from LightSpeed.Location
LightSpeed Broadband is located in Spalding, a town in Lincolnshire, England. Spalding is known for its agricultural heritage and scenic countryside. The town is home to a number of small businesses and shops, as well as several parks and nature reserves. The nearest public transportation options to LightSpeed are the Spalding train station (2.5 miles away), the Spalding bus station (2 miles away), and the Spalding Park and Ride (2.5 miles away).Benefits
Customers should choose LightSpeed Broadband for their reliable and fast internet services, as well as their exceptional customer support. Unlike larger telecommunications companies, LightSpeed values their customers and works closely with them to provide personalized solutions. They also offer affordable packages and flexible payment options. Additionally, by choosing LightSpeed, customers are supporting a local business that is invested in the community.Good to know
Customers should be aware that LightSpeed Broadband requires a contract for their services, and early termination fees may apply. They should also note that availability may vary depending on location, and installation fees may apply.Reviews
Customers have praised LightSpeed Broadband for their fast and reliable internet services, as well as their friendly and knowledgeable customer support. Many appreciate the company's community involvement and commitment to bridging the digital divide. However, some have expressed frustration with the contract requirements and early termination fees. Overall, LightSpeed has received positive reviews for their quality services and customer-oriented approach.Amenities
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high-speed internet -
on-demand service
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dvr
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voice-over-ip
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wi-fi
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bundled services
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customer support
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technical assistance
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wifi
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cable
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fiber optic
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broadband
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mobile data
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network security
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technical support
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data backup
FAQ
What internet speed packages do you offer?
We offer a range of internet speed packages to suit different needs and budgets. Our packages range from basic speeds of 10 Mbps up to super-fast speeds of 500 Mbps.Is there a data cap limit on your packages?
No, we do not impose data cap limits on any of our internet packages. You can enjoy unlimited data usage without any additional charges.What is your customer service availability and response time?
We take pride in our customer service and aim to provide prompt assistance whenever you need it. You can reach us through various channels such as phone, email, or chat, and our response time is usually within a few hours.Are there any additional fees or charges not included in the advertised prices?
We are transparent with our pricing, and there are no hidden fees or charges that are not included in the advertised prices. However, there may be additional fees for installation or equipment rental, which will be clearly stated before you make a purchase.Reviews
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Nicholas
Great value for money
22-05-2023
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Derek Beadman-Newitt
Well today is my first day as a Lightspeed customer and I am thrilled. Customer service online and phone has been awesome, solving my troublesome technical difficulties after installation. As for the installation engineer ON TIME, when did that last happen? Helpful and friendly. Big thank you to all of you ❤️❤️
22-05-2023
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shane rennett
29-04-2023
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Callum Muncaster
A few months after installation and usage. Installation team and customer care are fantastic! Couldn't fault them. Now to the broadband - The speeds are phenomenal, stable and more than a large family could ever need, however, the supplied router underperforms for range and signal strength. If your hard wiring your devices GREAT, if your planning on using WiFi, not so great. I went as far as buying one of their signal boosters but still no great joy. Ended up buying a couple of Belkin signal boosters which really did the job!! Interms of value for money, you couldn't get much better, but I do advise on spending that extra couple ££ just to get some high end signal boosters or repeaters to make the most of Lightspeed. I recommend anyone to get this service if you follow the above mentioned.
29-04-2023
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Valda Brabben
Brilliant speed. No interruptions in signal. Nokia app is easy to use. The engineers were very quick at setting up. And very polite & friendly.
29-03-2023
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Moira Faunt
I've been with this company for a while now and have been very pleased with their service and installation so far.
29-03-2023
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Mark Kennedy
After hassling us repeatedly at our home address we finally decided to sign up. After the process of registering and setting up Direct Debits etc was all done and installation was due to commence they then proceeded to tell us that installation was not possible.
29-03-2023
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Kieran Foulger
I was ready to switch over to LightSpeed. Had a date they would install it and cancelled my current broadband. Then 2 days before they were meant to install it, they call up to say there's a problem and won't be able to install it. They say maintenance needs to come out and gave me no time frame for when that would happen. I hadn't heard of them until they came to my house to advertise their broadband, and I guess there's good reason for that. Just as unreliable as any other company out there
29-03-2023
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Apache Gaming96
Great Internet provider
28-02-2023
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Elaine Gibb
I can't thank you guys enough for helping me out with my printer connection problems! I don't know where my printer would be without you!!! Excellent quality service from all round, i highly recommend lightspeed to anyone. Well done, keep up the good work Many thanks Elaine
28-02-2023
