Lexus Hedge End
Lexus Hedge End is a car dealership located in Southampton, England. They offer a wide range of cars, boats, and motorcycles, including brands such as Peugeot, Skoda, Smart Car, Toyota, Audi, and Mercedes-Benz. In addition to car sales, they also provide services such as car parts, brake shops, and car share services. The company also caters to various industries such as transportation and shipping, building and construction, and machinery and equipment. They are committed to providing quality products and services to their customers.
Introduction to Lexus Hedge End
Lexus Hedge End is a car dealership located in Southampton, England. The company was established with the goal of providing exceptional customer service alongside high-quality vehicles. What sets Lexus Hedge End apart from other car dealerships is their commitment to excellence in all aspects of their business, from sales to service.Services & products
Lexus Hedge End offers a wide variety of services to their customers. They specialize in the sale of new and used Lexus vehicles, but they also offer maintenance and repair services. Additionally, they have a parts department that carries a variety of OEM Lexus parts and accessories.Location
Lexus Hedge End is located in the town of Hedge End, which is a suburb of Southampton. The area is home to a variety of businesses, including supermarkets, restaurants, and shops. There are also several car dealerships in the area, including Peugeot, Skoda, and Toyota dealerships. The nearest public transportation options are the Hedge End train station, which is 1.5 miles away, and the Botley bus stop, which is 0.2 miles away.Benefits
Customers should choose Lexus Hedge End because of their commitment to providing exceptional customer service. They go above and beyond to ensure that their customers are satisfied with their experience, whether it's purchasing a vehicle or bringing one in for service. Additionally, their team of technicians is highly skilled and experienced, so customers can trust that their vehicles are in good hands.Good to know
Customers should be aware that Lexus Hedge End is a dealership that specializes in Lexus vehicles. While they do offer maintenance and repair services for other makes and models, their focus is on Lexus vehicles.Reviews
Lexus Hedge End has received overwhelmingly positive reviews from their customers. Many customers praise the dealership for their exceptional customer service and their knowledgeable and friendly staff. Additionally, customers appreciate the quality of the vehicles and the expertise of the technicians in the service department.Amenities
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test drive
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financing
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service center
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parts department
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car wash
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courtesy shuttle
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online inventory
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trade-in program
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parking
FAQ
What is your return policy and what kind of warranty do you offer on your cars?
We have a comprehensive return policy and offer a warranty on all our cars. Our return policy allows customers to return the car within a specific timeframe and receive a full refund. Our warranty covers a range of issues, and we offer different levels of coverage depending on the customer's preference.What is the company's policy on fueling and cleaning the vehicle after use?
We expect our customers to return the car with the same amount of fuel they received it with. If the car is not returned with the same amount of fuel, we charge a fee. We also expect our customers to return the car in a clean condition. If the car requires cleaning, we charge a fee.Do you offer any discount or loyalty programs for frequent shoppers?
Yes, we offer discounts and loyalty programs for frequent shoppers. Our loyalty program offers exclusive benefits and discounts to customers who purchase multiple cars from us.Do you offer financing options for purchasing Audi cars?
Yes, we offer financing options for purchasing Audi cars. Our financing options are flexible and tailored to meet each customer's needs.How does your dealership handle trade-ins or selling vehicles on consignment?
We offer trade-ins and sell vehicles on consignment. Our team will evaluate the vehicle and provide the customer with an offer. If the customer accepts the offer, we handle the paperwork and transfer of ownership. When selling a vehicle on consignment, we take care of the advertising, marketing, and sale of the vehicle. We charge a fee for this service.Reviews
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Richard Beadon
Genuinely welcoming, courteous, informative and caring staff. However, 5-star rating is mainly due to the excellent service received from Robin Trim - cared for and was most understanding of our needs and responded clearly and fully to them. This resulted in our purchase of the Lexus automobile that met our requirements. Robin, many thanks and much appreciation.
28-05-2023 -
Benjamin James
Lexus at Hedge End have been absolutely fantastic from start to finish. Five stars are not enough to describe how amazing my experience has been. I would like to thank David Brooks for his excellent service. He was very helpful and caring. Nothing was stressful about buying the car. Overall, I was very impressed with the high level of service and support I received from Lexus team. I highly recommend Lexus Hedge End.
22-05-2023 -
Darrell Stedman
First time there went to book for a service so far excellent customer service
22-05-2023 -
BRIAN PETERS
Big thanks to Lexus Hedgeend especially Dan Palmer and Jamie who after so much non information from Lexus UK kept the deal and my enthusiasm alive to complete the handover of the car this week after almost a year
22-05-2023 -
Daryl Willett
From start to finish Dan Palmer made our buying experience exceptional, from negotiating a part exchange figure to ensuring our new car was exactly how we wanted it, nothing was too much trouble. The Lexus approved used scheme gives peace of mind, driving away our vehicle with 12 months MOT & full breakdown cover. We chose to sign up for the service plan and spread the cost, more impressive is the fact that you get an additional years warranty each time the car is serviced with Lexus. Dan went over and above to ensure we were completely satisfied with our purchase and is a credit to Lexus, who firmly believe the client journey should be special at each and every step. Very happy with my purchase, a stunning F Sport IS.
15-05-2023 -
Joe Zammit
Snows Lexes Hedge End and Robin Trim Over the last 40 odd years I have bought a number of cars from franchised dealers : Alfa's ; BMW ; Fiat ; Honda ; Lexus ; Mazda ; M Benz ; Nissan, but I have never had the pleasure of purchasing from Snows Lexus Hedge End who are over 250 miles away. The transaction was done by phone / email with Robin Trim who answered my first call enquiring about the trim colour of a Lexus ES Takumi which had just gone on sale without photos. I have been extremely satisfied with the services provided by Snows and Robin, so if you are in the market for a Lexus, I hope that this review will convey my experience and perhaps bring a smile to your face. Robin Trim, Robin Trim There's only ONE Robin Trim If you're looking for a Lexus Ring the One and Only Robin Trim..... If you ring on a Friday Or when he's not available He will call you back within the day As I found him very reliable..... Although I have never met him Or know what he looks like I have no hesitation in recommending him As he's as professional as you'll like...... Robin Trim, Robin Trim Your name is a shining light For those buying a Lexus It will be their delight.
15-05-2023 -
Angela Tarry
Really good service from Lexus Hedge End especially from Robin. He was extremely helpful and friendly.
15-05-2023 -
Wendy Goodall
Dealing with Agi at Lexus Hedge End has been an absolute pleasure. Her experience and knowledge is second to none and Agi together with Jaimie and all the team have provided a premium, quality experience and service. We're delighted and won't hesitate to recommend Lexus Hedge End.
15-05-2023 -
Victor Fodor
Very professional, the car was ready on time. Well done Lexus team, you clearly know how to make the customers happy 😊
08-05-2023 -
Justin Walker
Great service
08-05-2023