Featured image
Telephone Answering Services

Lemon Contact Centre

Lemon Contact Centre is a telecommunications company based in Stoford, England. They specialize in providing top-notch telephone answering services to their clients. With a focus on customer satisfaction, Lemon Contact Centre is dedicated to delivering exceptional service to their customers.

Introduction to Lemon Contact Centre

Lemon Contact Centre is a renowned telecommunications company located in Stoford, England. The company has been providing exceptional telephone answering services for over a decade, and it prides itself on delivering quality services to its clients. Lemon Contact Centre's unique selling point is its commitment to providing personalized and cost-effective solutions to businesses of all sizes.

Services & products

Lemon Contact Centre offers a range of services, including virtual receptionist services, call center services, and customer service support. The company's virtual receptionist services are designed to help businesses manage their calls efficiently and ensure that their clients always have someone to talk to. The call center services are tailored to meet the specific needs of each client, and the customer service support is aimed at helping businesses provide excellent customer service.

Location

Lemon Contact Centre is located at 1, Lockheed Court, Preston Farm Business Park, Lockheed Cl, Preston Farm Industrial Estate, Stockton-on-Tees TS18 3SH, United Kingdom. The area is known for its thriving business community, with various companies operating in different sectors. The location is easily accessible via public transportation, with the closest bus stop being the Tees Valley Hospital, which is 0.3 miles away. Other nearby public transportation options include the Eaglescliffe train station (1.2 miles away) and the Durham Tees Valley Airport (6.9 miles away).

Benefits

One of the main benefits of choosing Lemon Contact Centre is the company's commitment to delivering exceptional customer service. The company's team of experts is available 24/7 to help clients manage their calls and provide support whenever needed. Additionally, Lemon Contact Centre offers cost-effective solutions that are tailored to meet the specific needs of each client.

Good to know

Customers should be aware that Lemon Contact Centre takes data privacy seriously and has measures in place to ensure that all client data is secure. The company is also committed to providing transparent pricing and does not have any hidden fees.

Reviews

Lemon Contact Centre has received positive reviews from its clients, with many praising the company's excellent customer service and cost-effective solutions. Clients appreciate the personalized approach that Lemon Contact Centre takes, and many have reported increased efficiency and productivity as a result of using the company's services.

Amenities

  • amenity
    24-7 availability
  • amenity
    live answering
  • amenity
    call transferring
  • amenity
    voicemail services
  • amenity
    call screening
  • amenity
    appointment scheduling
  • amenity
    call recording
  • amenity
    online account management
  • amenity
    on-call support
  • amenity
    customized greeting

FAQ

What type of call answering services do you offer?

We offer a range of call answering services including virtual receptionist, message taking, call forwarding, and appointment scheduling.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of highly trained call agents who are experienced in handling calls for various industries. We will assign agents who are best suited for your company's specific needs and provide them with training on your company's policies and procedures.

Can you customize your services to fit my company's specific requirements?

Yes, we can customize our services to fit your company's specific requirements. We will work with you to understand your needs and develop a custom call answering plan that meets your specific needs.

How quickly can you answer my calls and what are the hours of operation?

We answer calls promptly and aim to answer all calls within three rings. Our hours of operation are Monday to Friday, 8 am to 6 pm, and Saturdays from 9 am to 1 pm. We also offer 24/7 call answering for businesses that require it.

How do you ensure the security and confidentiality of my callers' information?

We take the security and confidentiality of your callers' information seriously. We use secure and encrypted communication channels to protect your callers' information. Our call agents are also trained in data protection and confidentiality laws and sign non-disclosure agreements to ensure the confidentiality of your callers' information.