Legal Insurance Management Group
Legal Insurance Management Group is a company based in Brierley Hill, England that specializes in providing legal services for insurance-related matters. Their team of experienced insurance attorneys are dedicated to helping clients navigate the complexities of insurance law and ensuring that their rights are protected. With a commitment to excellence and a focus on personalized service, Legal Insurance Management Group is a trusted partner for individuals and businesses seeking legal support for their insurance needs.
Introduction to Legal Insurance Management Group
Legal Insurance Management Group is a company based in Brierley Hill, England that specializes in providing insurance services to clients who need legal representation. The company has been around for several years and has a team of experienced attorneys who are dedicated to providing top-notch legal services to their clients. What makes this company stand out is their commitment to providing affordable legal services without sacrificing quality.Services & Products
Legal Insurance Management Group offers a range of legal insurance services that cover a variety of legal issues. Their services include personal injury claims, employment law, and family law, among others. Clients can choose from different levels of coverage depending on their needs and budget. The company also offers a legal advice helpline that clients can call for free legal advice.Location
Legal Insurance Management Group is located in the town of Brierley Hill, which is known for its bustling business district. The area is home to a variety of businesses, including law firms, insurance companies, and financial institutions. Clients can expect to experience a professional and business-oriented atmosphere when visiting the company's offices. The nearest public transportation options are the Merry Hill Bus Station (0.5 miles), the Cradley Heath Train Station (1.5 miles), and the Stourbridge Junction Train Station (3 miles).Benefits
Clients of Legal Insurance Management Group can expect to receive high-quality legal services at an affordable price. The company's team of attorneys are experienced and knowledgeable in their respective fields, and are dedicated to providing their clients with the best possible legal representation. Additionally, the company offers a range of insurance options that can be tailored to meet each client's individual needs.Good to Know
Potential clients should be aware that Legal Insurance Management Group only provides legal services to clients who have purchased one of their insurance policies. Clients should also be aware that the company's legal advice helpline is only available during certain hours.Reviews
Customers have praised Legal Insurance Management Group for their excellent customer service and knowledgeable attorneys. Clients have also noted that the company's insurance policies are affordable and provide good value for money. Overall, customers have had positive experiences with the company and would recommend their services to others.Amenities
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free consultation -
online appointments
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legal advice
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payment plan
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document preparation
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notary services
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free quote
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insurance claims assistance
FAQ
What specific areas of insurance law does your firm specialize in?
We specialize in various areas of insurance law such as property insurance, liability insurance, life insurance, health insurance, and more. Our team of expert attorneys has extensive knowledge and experience in handling cases related to insurance law.Can you provide examples of successful cases your firm has handled in the past?
Yes, we have successfully handled several cases related to insurance law in the past. Some of our notable cases include a property insurance case where we secured a settlement of $2 million for our client and a liability insurance case where we successfully defended our client against a $5 million claim.How does your firm bill for legal services and what are your rates?
We bill our clients based on the complexity and scope of the case. Our rates are competitive and reasonable, and we strive to provide our clients with cost-effective solutions. We offer flexible billing options such as hourly rates, flat fees, and contingency fees depending on the nature of the case.How will you communicate with me throughout my case and keep me updated on its progress?
We understand the importance of regular communication with our clients, and we make sure to keep them updated on the progress of their case. We prefer to communicate via phone, email, or in-person meetings, depending on the client's preference. We also provide regular status updates and progress reports to keep our clients informed.What is your firm's approach to settling cases versus going to trial?
Our approach to settling cases versus going to trial depends on the specific circumstances of each case. We always try to negotiate a fair settlement for our clients through mediation or arbitration. However, if a settlement cannot be reached, we are prepared to take the case to trial and fight for our client's rights in court. Our ultimate goal is to achieve the best possible outcome for our clients, whether through a settlement or a trial.Reviews
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Stuart Ostick
AVOID! AVOID! AVOID! I have successfully taken this company to the Ombudsman. I have never dealt with a more unprofessional company. Too many issues to list.
12-05-2023
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Chongryol Park
I contacted this company to get the emergency service to repair my boiler. I phoned this company over 7 times to confirm whether the boiler engineer can visit my home on time. But they didn't let me know when this boiler engineer can visit. I have been waiting for the engineer for over five hours at night on Saturday. In the sixth call, I asked the staff whether he can contact the engineer on behalf of me. He told me he will call me as soon as possible. But the meaning of 'as soon as possible' may be in one hour to them . I didn't get any phone call and finally cancelled this service. What is the emergency service? I don't know. .. I used a similar service to other companies before. They made sure of the timeline exactly. But LIM didn't manage the time well for the customers. Also, they didn't try to resolve the customer's emergency timely. They didn't call me back at all, even if they promised. I was very disappointed with their service.
26-04-2023
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Nick Dean
Considering this is meant to be an emergency service the service is far from urgent. These guys are not easy to deal with and seem to make it as hard as possible to sort out a claim. I would not recommend them to anyone. AND if the sales guys say their policy includes Track and Trace then they are being disingenuous. You have to pay for the this (£270 ish) plus your excess before they'll start the work. --Sit Rep-- Danny has just completely transformed my thoughts on LIM. HE was great, took time to understand our issues, looked in to the file history and 20 mins later approved the claim and gave the authorisation to proceed - Incredible service.
26-03-2023
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Edward Burt
Extremely disorganised, takes hours to call an "emergency" number. Waiting months for reimbursement. So poor that I will avoid any insurance using this company again.
26-03-2023
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carl bognar
Total waste of time, avoid this company. Waited 15 days for a new boiler in December, paid the invoice but still trying to claim the money back and it’s now February, they have one excuse after another why they can’t pay…….
26-02-2023
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Barry Green
Terrible. That’s all Switching insurance due to this
26-02-2023
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J K
If I could rate less than one star I would. They are con-men. Dreadful service. Avoid at all costs. Attempted to use them 3 x times. Said policy wasnt valid 1st time. Tried that second time and when didnt work didnt get an engineer till 36hrs later and final time burst pipes called them, recorded the issue and never called back. Shameful.
26-01-2023
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Anna
Terrible company extremely poor communication and shocking customer service, there emergency cover left me and my children with no heat or hot water for over a month during the coldest month in winter.
26-01-2023
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Denise Kibble
Hopeless. I have an emergency household policy. Waited 1.5 hours on an automated system trying to speak to a human to get assistance, supposedly on an emergency line just before Christmas. Gave up in the end. Disgusted.
26-01-2023
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Billy Calderhead
If I could give minus stars I would. Called 26/10/22 to report a fault and asked for engineer to look at heating the following day. Took a day off and engineer never showed despite 4 calls on the day they were expected. Finally engineer came out 2 days after initial call who wouldn’t fix as my boiler Required a heat exchanger. Advice by Lim to contact boiler manufacturer and organise them to assess and if the manufacturer could fix I would be able to claim back what I paid them. Manufacturer attended and repaired at a cost of £325. Since then I have contacted Lim 6+ times by phone 2 emails and 2 voicemails left on customer relations(complaints) asking for callback. Continually told by advisors on the phone that my call would be escalated but this makes no difference. The company are totally incompetent and lie to get you off the phone. If your home emergency company use Lim for their calls then seriously reconsider going elsewhere even if it costs you more. This is the worst company I have ever had the misfortune of dealing with
26-11-2022
